My bb order has the vr and sd card included in my order. I think I'll have a strong case if they tell me otherwise.I went in to Best Buy and they told me they are the same way, it's just not posted on their ads; which pissed me off. I wanted the VR and I called and complained to Verizon. I have been a customer for 10 years and never missed a payment and in order to get it they want me to switch plans... not cool. I threatened to leave but after I quoted elsewhere it really didn't benefit me to leave because I am limited in my rural area.