This is my mom's Verizon S5. It was previously rooted, but not anymore. I don't remember how I removed root, but it was simple and people online assured me that it would be easy and my phone would, for all intents and purposes, be like it was never rooted. It's on v4.4.2.
It keeps prompting to update. It downloads the update and prompts me to install. I tap to install, the phone restarts, and then a notification says "Verizon software update. Software update failed." When I tap that, a message says "Software update unsuccessful. Sorry, there was a problem updating your SAMSUNG SM-G900V. No changes were made." There is no more information. It keep prompting to update and repeats the same issue.
When I search, the information doesn't make much sense. I see complicated suggestions like flashing ROMs, Odin, using Kies, etc. I don't understand why all that is necessary.
It keeps prompting to update. It downloads the update and prompts me to install. I tap to install, the phone restarts, and then a notification says "Verizon software update. Software update failed." When I tap that, a message says "Software update unsuccessful. Sorry, there was a problem updating your SAMSUNG SM-G900V. No changes were made." There is no more information. It keep prompting to update and repeats the same issue.
When I search, the information doesn't make much sense. I see complicated suggestions like flashing ROMs, Odin, using Kies, etc. I don't understand why all that is necessary.
