Viber backup not working since Android 12?

[dj24]

Title pretty much says it all. Was working fine until I updated to A12. Every time it gets to the 90-95% it hangs and says ''there was an error during the restore process blah blah.."

I've tried the usual suspects like clearing cache, deleting and then re downloading the app. No dice.

Can someone that's on Android 12 and that has this app go to settings- Account- viber backup and see if it works?

Any advice is much appreciated!

 

[raul6]

backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted

 

[dj24]

backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted

Finally got it to work. I'm thinking Viber did something from their end to fix the hang up since it now completes the backup all the way through. No issues with restoring at all since that worked from the beginning.