Vibration issue

ttminh1997

Senior Member
Nov 2, 2014
151
48
0
Plymouth, NH
Today the phone was sitting on my nightstand when I got a phone call. The phone was on vibration, and vibrated for a while normally, then, as if something inside got loose, made a very weird noise when vibrating. Since then, the vibration strength has been extremely weak, and if I shake the phone, I can hear something rattling. Should I start thinking about getting an RMA for this phone?
Also, I bought the phone used online. Does Google provide support/RMA in that case?
 

IIIIkoolaidIIII

Senior Member
Aug 3, 2009
774
309
0
Cardiff
sound like the vibration motor has broken, as you brought the phone used you may not be able to get fixed under warranty. But it is worth a try, juts try blagging it with the google rep to get an RMA.
 

nabbed

Senior Member
Aug 15, 2010
2,365
342
153
Today the phone was sitting on my nightstand when I got a phone call. The phone was on vibration, and vibrated for a while normally, then, as if something inside got loose, made a very weird noise when vibrating. Since then, the vibration strength has been extremely weak, and if I shake the phone, I can hear something rattling. Should I start thinking about getting an RMA for this phone?
Also, I bought the phone used online. Does Google provide support/RMA in that case?
Are you sure that you have the Pixel and not some cheap Chinese knock-off?
 

kossiewossie

Senior Member
Sep 17, 2013
521
499
0
London
My first pixel device suffered from the same problem the vibration motor sounded like it was on its last legs suddenly and made a rattle sound too, had to get a replacement and my second pixel has been flawless.