Video Issue: The Red Tint & Stutter Thread

[EricMartinSoCal]

Let's get a thread started to discuss the problems, and hopefully SOLUTIONS for two specific issues reported in many early release Huawei P30 Pro's.

First is a very noticeable RED TINT to the video produced on the P30 Pro and the second is STUTTER & LAG (seen mostly while panning).

Do you have this problem or is your phone fine? Do third party apps solve the issue? Is the issue software or hardware? Do recent updates solve the problem? Could this simply be an issue with pre-release software in some early videos?

Let's discuss & troubleshoot.
We need video samples (good or bad) from real people with the phone!!

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[WM_Rizzo]

Hopefully someone can provide a 4K video recorded with Open Camera set at max bitrate, with panning and moving objects.

Stumbled upon another fairly honest clip which does mention these problems, but also clearly notes things look lot less saturated when recording with wide lens
https://www.youtube.com/watch?v=eP6LtcH8724&feature=youtu.be&t=336

 

[schriss]

For comparison, here are bitrates from S10:
With the H.264 codec, the [email protected] videos are captured at 72Mbps bitrate, the [email protected] - 48Mbps, the [email protected] - 28Mbps, and the [email protected] - 14Mbps.

 

[EricMartinSoCal]

Hopefully someone can provide a 4K video recorded with Open Camera set at max bitrate, with panning and moving objects.

Stumbled upon another fairly honest clip which does mention these problems, but also clearly notes things look lot less saturated when recording with wide lens
https://www.youtube.com/watch?v=eP6LtcH8724&feature=youtu.be&t=336

I saw that as well. The wide angle does not seem to suffer the same oversaturated picture. Does that mean it's hardware? I assumed this is probably software related. If it's software then third party apps could be a solution.

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[EricMartinSoCal]

I would really like to see some video samples from someone on the .124 update. A lot of the video we are seeing from Paris is pre-release software. If someone can post some video panning and of people, to see if the red skin tones exist it would be great.

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[WM_Rizzo]

I would really like to see some video samples from someone on the .124 update. A lot of the video we are seeing from Paris is pre-release software. If someone can post some video panning and of people, to see if the red skin tones exist it would be great.

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Hmmm, this 4K video does not look that bad. It's from a Croatian review site, which is usually pretty honest in their reviews. Yes, there is some jerkiness and saturation, but it does not look horrible. I'm leaning towards this being more of a software issue.

https://www.youtube.com/watch?v=N-t5t4vXnaI

 

[WM_Rizzo]

This also looks better (not great, but better) than TechTablets video test. Perhaps it's the new update?

https://www.youtube.com/watch?v=cVzAT-SoKuE

 

[schriss]

This also looks better (not great, but better) than TechTablets video test. Perhaps it's the new update?

https://www.youtube.com/watch?v=cVzAT-SoKuE

Too bad he didn't upload 1440p or 4K. He has few other videos there as well, not bad, not great, image stabilization seems a bit shaky sometimes.

---------- Post added at 10:53 PM ---------- Previous post was at 10:33 PM ----------

Hmmm, this 4K video does not look that bad. It's from a Croatian review site, which is usually pretty honest in their reviews. Yes, there is some jerkiness and saturation, but it does not look horrible. I'm leaning towards this being more of a software issue.

https://www.youtube.com/watch?v=N-t5t4vXnaI

His other videos are nice, this shows 5x video, I like it: https://www.youtube.com/watch?v=yotUrvKQR4M
Sadly everything is 1080p again with lots of youtube overcompression. Interestingly he also has a lot of S10+ samples of the same locations.
EDIT: he has a few S10+ 4K videos there but none for P30 Pro.

---------- Post added at 11:05 PM ---------- Previous post was at 10:53 PM ----------

The image shakes every now and then, kind of wobbles like some kind of distortion, it's probably software issue with image stabilization and also colors seem way off, like everything was red: https://www.youtube.com/watch?v=FA3fcyG9j6M
The same looks fine on S10: https://www.youtube.com/watch?v=qV29PdjSsX8

 

[EricMartinSoCal]

This also looks better (not great, but better) than TechTablets video test. Perhaps it's the new update?



https://www.youtube.com/watch?v=cVzAT-SoKuE

I am hoping that some people with the .124 update can check on their color accuracy. It's possible that the update included fixes - it would explain why some seem to be unaware of the issue entirely.

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[EricMartinSoCal]

I am also planning on using FiLMiC Pro since I can manually edit the saturation, red level etc. I understand it's not for everyone because it costs about $30 to get all the options but I'm interested to see of that gives me a 'work around' on some of the video issues. When I get my P30 Pro next week I'll be sure to update. Hopefully there will be a solution from Huawei by then and a professional video app will not be needed to produce great shots!

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[EricMartinSoCal]

Update: I have had several people report that their video quality is "excellent" and does not exhibit the issues we have been discussing. Perhaps the .124 update was a solution? It would be nice if Huawei (or anyone for that matter) would detail what specific improvements are contained in their updates. You would think they would want to disseminate the information to the public as fast as possible!

Can someone with the .124 update tell us if the issue is resolved?

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[schriss]

We need to see examples, some people will never see the problem in the first place. You won't believe me but I have friends who can not tell a difference between 720p and 1080p, when it's obvious to you, frustrating...

 

[trapcoder666]

There's no red tint on 124. None that i notice anyways. When does it occur ? Indoors, at night, all the time ? Panning has some slight stutters at times if you move it too fast. Feels like the stabilization can't keep up with the horizontal swivel.

 

[schriss]

Here is the same scene, daylight:
With red tint: https://www.youtube.com/watch?v=yotUrvKQR4M
without: https://www.youtube.com/watch?v=TBEC1Bd1yqk

 

[gm007]

Here is the same scene, daylight:
With red tint:

without:

Same phone? What did you changed?

 

[EricMartinSoCal]

Here is the same scene, daylight:
With red tint: https://www.youtube.com/watch?v=yotUrvKQR4M
without: https://www.youtube.com/watch?v=TBEC1Bd1yqk

Yes. I can see it in the steps immediately. Are you showing the difference between phones with the .124 update and prior to the update? Or are you showing us two different phones on the same software? What is different, because that pretty well suggests a fix.

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[rhadoo_ds]

The one without if from a S10+ it seems.

 

[schriss]

Same phone? What did you changed?

Different phones but same location same time, to make it easier for testers to spot red tint, show what it looks like compared to no-tint video.
I do not know if the tinted video is before or after firmware update.
I think red tint goes away when he zooms in 5x.

 

[EricMartinSoCal]

Different phones but same location same time, to make it easier for testers to spot red tint, show what it looks like compared to no-tint video.

Oh damn. I thought you fixed it on the P30 Pro. What other phone was used? S10?

Yes the issue will not be on the other lenses. It's a problem with the main camera. My guess is the RYYB turns out to be a bad match to the way Huawei has the saturation - specifically red levels pre-set. So a 3rd party video camera app may solve if it allows me to adjust. This would be an easy fix for Huawei if they pushed an update that turns down saturation, but it don't know if they can do that for only one camera?

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[gm007]

Different phones but same location same time, to make it easier for testers to spot red tint, show what it looks like compared to no-tint video.
I do not know if the tinted video is before or after firmware update.
I think red tint goes away when he zooms in 5x.

Yes red tint will go away if you use the wide or telephoto lens cause they use different sensors,but the problem is with the spectrum sensor that Huawei decided to ditch the green pixels for a yellow one that's why the red tint occur.