Question Vivo fold x question for USA Verizon use text sms issues

Search This thread

harhumph

Member
Mar 28, 2016
7
0
Hey can anyone help my new vivo fold x chinese phone won't let me send or receive pics or use sms beyond simple text to one person. Can this be fixed or am I out of luck. The phone won't work on 5g like I thought it would in Arizona but does work on 4g.
 

frcraig

Senior Member
Jan 3, 2017
428
180
Halifax
Are you using the stock Vivo Messaging app that is preinstalled on the Origin Ocean OS operating system, or did you install a third party messaging app like Google Messages? If it is a third party app you need to go into Settings/Permissions scroll down to the app and enable "send MMS". Your carrier will set a limit on the size of MMS texts (usually between 300kb and 1mb) and if you are trying to send a picture larger than that you may have an issue. The stock messaging app will automatically downsize your images before sending them, but for some reason Google Messages (which is the stock app on most other phones) doesn't seem to know to downsize images on this firmware and consequently your MMS will just hang with "sending". I am using Next SMS to replace the stock app and it allows me to send MMS and even set the limit for resizing. I experimented with sending images of different sizes until I hit 1mb, after which they won't send, but with the 1mb limit set it downsizes the images and sends them without a problem. My 5g worked as soon as I toggled on the 'Enable 5g' switch on in Settings/Mobile Networks/Sim 1. My issue is that I don't have any settings to toggle VoLTE on, which I will need as they are shutting down the 3G networks. Without VoLTE even when the phone displays 4G, 4G+, or 5G, it drops to 3G or HSPA when it connects calls.
 

harhumph

Member
Mar 28, 2016
7
0
Are you using the stock Vivo Messaging app that is preinstalled on the Origin Ocean OS operating system, or did you install a third party messaging app like Google Messages? If it is a third party app you need to go into Settings/Permissions scroll down to the app and enable "send MMS". Your carrier will set a limit on the size of MMS texts (usually between 300kb and 1mb) and if you are trying to send a picture larger than that you may have an issue. The stock messaging app will automatically downsize your images before sending them, but for some reason Google Messages (which is the stock app on most other phones) doesn't seem to know to downsize images on this firmware and consequently your MMS will just hang with "sending". I am using Next SMS to replace the stock app and it allows me to send MMS and even set the limit for resizing. I experimented with sending images of different sizes until I hit 1mb, after which they won't send, but with the 1mb limit set it downsizes the images and sends them without a problem. My 5g worked as soon as I toggled on the 'Enable 5g' switch on in Settings/Mobile Networks/Sim 1. My issue is that I don't have any settings to toggle VoLTE on, which I will need as they are shutting down the 3G networks. Without VoLTE even when the phone displays 4G, 4G+, or 5G, it drops to 3G or HSPA when it connects calls.
No luck sadly, toggling 5g on and off still stays on 4g. I tried other messaging apps and set the mms size lower and that still did not help on several apps. And like you I lose mobile data when making a call as it drops 4g to 3g or 2g or nothing. Sadly I regret buying this phone and can't return it, I will try and ask for a return. So on a side note if you know anyone who wants this phone I will sell it at a reduced rate to recoup some of my money. Lol let me know. Or I can throw it up on ebay I guess but it is not for me, too many issues and I am very disappointed and frustrated.
 

pro_granade

Senior Member
Jan 22, 2013
1,038
882
Kansas City
No luck sadly, toggling 5g on and off still stays on 4g. I tried other messaging apps and set the mms size lower and that still did not help on several apps. And like you I lose mobile data when making a call as it drops 4g to 3g or 2g or nothing. Sadly I regret buying this phone and can't return it, I will try and ask for a return. So on a side note if you know anyone who wants this phone I will sell it at a reduced rate to recoup some of my money. Lol let me know. Or I can throw it up on ebay I guess but it is not for me, too many issues and I am very disappointed and frustrated.
I've dealt with this with OnePlus devices, you just need to call and set your line to "CDMAless"
 

frcraig

Senior Member
Jan 3, 2017
428
180
Halifax
The only North American carrier that will permit a GSM device to work on the LTE networks without attempting to drop voice calls to 3G (by adding a "CDMAless" note to your account) is Verizon. Most carriers, like the four national Canadian carriers who serve my area, will tell you as they told me: "nope, we won't do that. If you don't want your voice calls to drop to 3G then you need to buy a new device from us". It would just take a few key strokes to add the IMEI of your device and a note that it is a CDMAless provisioned GSM phone to your account, but they won't because they make money selling their own phones. Some carriers will provision VoLTE on 'certified devices' not purchased from them, but here is the catch - they charge a large fee to phone manufacturers to have their devices listed as "certified" on the carrier's network (not that any actual testing is done), and companies like Xiaomi, OnePlus, Oppo, and Vivo won't pay that fee to carriers in regions where they sell only a few phones. In contrast, they have paid the British and most European carriers the certification fee because they sell lots of phones over there. Most Hong Kong mobile phone stores do a thriving business in Britain going back to the days twenty years ago when Hong Kong was still a British colony, and TradingShenzhen, based in mainland China, is a German company that has made duty and tax free imports of Chinese phones into Europe very popular there. I guess if you live in Nova Scotia or Arizona Vivo products won't be 'certified' by local carriers. I have a Huawei Mate 20 X that actually is 'certified' by my carrier and works with VoLTE and WiFi calling, but only because Huawei used to sell a lot of phones here until the government banned Google from working with them and most North Americans have become so Google and Android dependent that they don't want Huawei's new alternative Harmony OS operating system. I did try it out on my Mate 20 X before realizing that without Google Services I couldn't call an Uber or have Gmail update my calendar with important events. I re-flashed Android 12 on the device and I'm still getting monthly patches and security updates. Sorry for the long winded explanation.
 

harhumph

Member
Mar 28, 2016
7
0
The only North American carrier that will permit a GSM device to work on the LTE networks without attempting to drop voice calls to 3G (by adding a "CDMAless" note to your account) is Verizon. Most carriers, like the four national Canadian carriers who serve my area, will tell you as they told me: "nope, we won't do that. If you don't want your voice calls to drop to 3G then you need to buy a new device from us". It would just take a few key strokes to add the IMEI of your device and a note that it is a CDMAless provisioned GSM phone to your account, but they won't because they make money selling their own phones. Some carriers will provision VoLTE on 'certified devices' not purchased from them, but here is the catch - they charge a large fee to phone manufacturers to have their devices listed as "certified" on the carrier's network (not that any actual testing is done), and companies like Xiaomi, OnePlus, Oppo, and Vivo won't pay that fee to carriers in regions where they sell only a few phones. In contrast, they have paid the British and most European carriers the certification fee because they sell lots of phones over there. Most Hong Kong mobile phone stores do a thriving business in Britain going back to the days twenty years ago when Hong Kong was still a British colony, and TradingShenzhen, based in mainland China, is a German company that has made duty and tax free imports of Chinese phones into Europe very popular there. I guess if you live in Nova Scotia or Arizona Vivo products won't be 'certified' by local carriers. I have a Huawei Mate 20 X that actually is 'certified' by my carrier and works with VoLTE and WiFi calling, but only because Huawei used to sell a lot of phones here until the government banned Google from working with them and most North Americans have become so Google and Android dependent that they don't want Huawei's new alternative Harmony OS operating system. I did try it out on my Mate 20 X before realizing that without Google Services I couldn't call an Uber or have Gmail update my calendar with important events. I re-flashed Android 12 on the device and I'm still getting monthly patches and security updates. Sorry for the long winded explanation.
Thank you I learned something new... and that new thing is I will buy a Samsung Fold 4 in 4 to 5 months when it releases. I'm too old to care about rooting or doing crazy stuff to make a phone function as a basic phone anymore. I liked the Vivo Fold X on paper sounded awesome but once in North America, not so much, I will be selling it on ebay at a heavy discount to recoup some money and the money loss is just a lesson learned that I am ok with. But I won't be doing this again lesson learned. Thank you for your information though it was a learning experience.