Voice over LTE and Voice over wifi for Red Pocket?

[SuperUser1010]

Hello,

Maybe I misunderstood what these both do. I have red pocket and contacted customer support to make sure they are both turned on on my LG V30+, rooted. They stated it was. I make most of my phone calls from home and seem to have poor reception (in terms of the bars it shows). Last few calls I had dropped and people constantly tell me when they call it goes straight to voicemail. I am always near wifi though. I was under the impression, that I would get calls via wifi and despite poor reception (I am near NYC btw), the voice over wifi would connect my calls so people would be able to reach me and maintain a phone call with me.

Am I misunderstanding something? Is there something I need to do to get my service working straight via the rooted device?

 

[ldeveraux]

what's red pocket?

 

[nutfungus]

The last several calls I made were unsuccessful, and I keep hearing from folks that their calls are going straight to voicemail. Nonetheless, I am never far from a wireless connection. I thought that if someone tried to contact me, they'd be able to use voice over wifi to connect the call regardless of where I was in the world or how bad the coverage was (I'm near NYC, by the way).

 

[schwinn8]

Red Pocket is a carrier here in the USA.

OP, you are correct, the phone should work on Wifi for your call, and ring and work "better" Than with the low-bar cellular signal. I have the same situation at home - about 2 bars cellular, but full-bars on wifi, of course. Wifi calling works great for me. I'm now on a different phone (Galaxy S10+) but my V30 worked great when I was using that. My carrier was Total Wireless (a Verizon MVNO).

You may need to check to make sure VOWIFI is actually happening. I recall there was a switch in the settings somewhere, but I don't remember exactly at the moment. Of course, that needs to be on.

One way you can test is to put the phone into airplane mode, then turn on Wifi, and you should still be able to make a call. If not, then VOWIFI is not working. On Verizon, when we get a VOLTE or VOWIFI call, we get an "HD" indicator on the phone app, which also confirms the call is on there... I don't know if RedPocket does anything similar...