Voicemail Notifications Gone After Android 9 Update

[soulmn76]

I recently updated my HTC U11 to Android 9. After the update, I no longer get notifications when I have a new voicemail. It only shows a missed calls. I have gone through the settings and cannot find anything that is turned off. I use Total Wireless, but my phone runs on the Verizon network. I have contacted support about this issue and still have not been able to fix it. I have even done a factory reset on the phone. Nothing is working. Has anyone else had this issue??