VoLTE bug

[blueblast]

I have a Jio 4g sim in slot one. I can access internet just fine but when I try to make a call it says " call failed, try another method"

I have an idea 3g sim in slot 2. After searching online I found solutions like swap Sims (already done that), try sim in another phone (volte calling works fine on other phone) and wiping cache ( done, no luck)

Is it true that the December update broke the volte functionality? I just bought the phone so I don't know much about that but there are a lot of people facing the same problem it seems, going by all the complaints on forums

How do I fix this?

Ps: calling via the jio4g voice app works fine

 

[____Mdd]

I have a Jio 4g sim in slot one. I can access internet just fine but when I try to make a call it says " call failed, try another method"

I have an idea 3g sim in slot 2. After searching online I found solutions like swap Sims (already done that), try sim in another phone (volte calling works fine on other phone) and wiping cache ( done, no luck)

Is it true that the December update broke the volte functionality? I just bought the phone so I don't know much about that but there are a lot of people facing the same problem it seems, going by all the complaints on forums

How do I fix this?

Ps: calling via the jio4g voice app works fine

I am with December's security patch and VoLTE works fine here.
Just confirm, "enhanced 4G LTE mode" is enabled in network settings..

 

[blueblast]

Enhanced 4G option is unavailable ?

 

[____Mdd]

Enhanced 4G option is unavailable

Where you checked ?
Settings > more > cellular networks. It's there.

Try to remove sim and insert sim-1 only and check..

 

[blueblast]

You can see the screenshots

One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round

 

[____Mdd]

You can see the screenshots

One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round

Next thing is factory reset. If jio4gvoice is working, then you can use it for now, and in time try factory reset..

 

[blueblast]

Just did factory reset

No change

 

[Sri Datta]

same here bro

 

[Adi5]

Version nps26.116-61?

Sent from my Moto G5S Plus using XDA Labs

 

[Sri Datta]

Yep

---------- Post added at 01:09 PM ---------- Previous post was at 01:09 PM ----------

Version nps26.116-61?

Sent from my Moto G5S Plus using XDA Labs

Yep

 

[salmanm]

Any solutions to volte problem?

I'm not able to use VoLTE but my brother can, both on Moto G5S Plus. Only difference is that he's on stock rom and I've tried all sorts of custom roms including AEX, Cosmis, RR, PE etc. But I couldn't get VoLTE working on any of them.

I haven't tried VoLTE when I had stock rom, so can't say if its due to OS or some other problem.

 

[krupuk]

What's wrong with my moto G5s+ ? I also experienced an incident like this after flash stock rom 61-2.

You can see the screenshots

One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round

 

[Saadatrm]

Check the MNC in access point setting...
If it's a 2 digit no.
Ask for duplicate sim card...
I had this problem.. Asked for duplicate sim card..n now Volte is working....

 

[rannyak47]

My volte was working fine but one day when i was out of coverage area I got a msg that your calling service has been banned ..and after the my volte never work with that same sim again but when I try other sim it worked ... Whats wrong???

 

[Phazmos]

My volte was working fine but one day when i was out of coverage area I got a msg that your calling service has been banned ..and after the my volte never work with that same sim again but when I try other sim it worked ... Whats wrong???

Contact your carrier

 

[rannyak47]

Contact your carrier

What u mean mobile company or sim company ?

 

[Phazmos]

What u mean mobile company or sim company ?

Whoever you paid for the sum