Volte not working :(

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New member
Dec 24, 2020
Xperia XA2 H3113 Android 9 (50.2.A.3.77)

I recently got an Xperia XA2 and I can't use VOLTE.

My previous phone the Samsung j5 pro worked, but the XA2 keeps dropping down to H+.

I have contacted Vodafone in Brisbane Australia and they say it is an issue with the handset and it may need an update.

Any help would be appreciated.

I tried *#*#4636#*#* , but VOLTE provisioned is greyed out and off.


New member
Jul 14, 2020
Same problem here for over a year. *#*#4636#*#* dimmed out. Also see wifi calling under that is also dimmed out. Sometimes I spend a few days or a couple weeks trying to solve this with AT&T and a little bit with Sony. But then I have to get back to work eventually without an answer. No one seems to have an answer. Did you ever resolve this?

Sony support has informed me they have XA2 customers with VoLTE working on AT&T, and here is more confirmation it should work from Freedom Mobile.