VOLTE sim issue with Moto G 3rd gen

chokhu1585

Senior Member
Feb 6, 2010
63
2
0
Mumbai
I recently got two sim cards of Reliance Jio 4G in India. This sim supports VOLTE for calling. I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in attached screenshot 1.uploadfromtaptalk1453404191162.jpg
But at randomly, my LTE sim signal is getting lost and sim 1 is showing as in screenshot 2.uploadfromtaptalk1453404275271.jpg
All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I even dont know that signal is lost unless I take my phone of pocket for some other work. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.
So I am confused whether its an issue with sim or phone? Not able to decide whether to go to service center or contact Jio service provider customer care.
Any help would really be appreciations. Thanks in advance.

Sent from my MotoG3 using Tapatalk
 
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ashutoshtaikar

Senior Member
Nov 27, 2012
59
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mumbai
Its the issue with jio 4g network

Its the issue with jio 4g, it is still under test and not commercially released, it is given only to reliance employees so that they can perform tests. I also have the SIM and I'm facing similar issues. So just chill nothing's wrong with your phone its the jio the network which is weak and under testing. But its getting stable day by day.

Also I wanted to ask you that how to use VoLTE as in my MOTO G3 this VoLTE symbol is not there? I was never able to make a VoLTE call. Is it because of the marshmallow update? Please let me know your software version. Are you on lollipop or marshmallow?

Thanks. :good:
:)
 

acejavelin

Recognized Contributor
Sep 3, 2009
6,835
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Lincoln, ND
Its the issue with jio 4g, it is still under test and not commercially released, it is given only to reliance employees so that they can perform tests. I also have the SIM and I'm facing similar issues. So just chill nothing's wrong with your phone its the jio the network which is weak and under testing. But its getting stable day by day.

Also I wanted to ask you that how to use VoLTE as in my MOTO G3 this VoLTE symbol is not there? I was never able to make a VoLTE call. Is it because of the marshmallow update? Please let me know your software version. Are you on lollipop or marshmallow?

Thanks. :good:
:)
I don't know how the OP is getting a VoLTE icon on their device, the Moto G 2015 does not support VoLTE.
 

vicky90

Senior Member
Mar 2, 2016
145
42
0
Moto g 2015 support VoLTE , whatever version is your's LP or MM you have to just enable it in under settings.
Settings > More > Mobile networks > enhanced calling feature ( enable it ) .
Remember VoLTE is available only on sim 1 .
 

bandelguy

Member
Aug 7, 2014
25
1
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34
Kolkata
Moto g 2015 support VoLTE , whatever version is your's LP or MM you have to just enable it in under settings.
Settings > More > Mobile networks > enhanced calling feature ( enable it ) .
Remember VoLTE is available only on sim 1 .
I don't see such option in the settings. No enchanced calling feature.......
 

AmanNawaz

Senior Member
I recently got two sim cards of Reliance Jio 4G in India. This sim supports VOLTE for calling. I have put Jio 4G sim in slot 1 and Airtel 4G sim in slot 2. Things are working fine and I am getting LTE and VOLTE signals as shown in attached screenshot 1.View attachment 3617858
But at randomly, my LTE sim signal is getting lost and sim 1 is showing as in screenshot 2.View attachment 3617861
All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back. This is happening randomly during a day and happening 4-5 times in a day. I even dont know that signal is lost unless I take my phone of pocket for some other work. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. Tried even putting both Jio 4G sim in sim slot 2 but same problem is happening. But my another sim of Airtel 4G is not having any such issue.
So I am confused whether its an issue with sim or phone? Not able to decide whether to go to service center or contact Jio service provider customer care.
Any help would really be appreciations. Thanks in advance.

Sent from my MotoG3 using Tapatalk
On which android version of stock rom or which rom you were getting Volte sign over network?
Can u pleaae tell..
I am also using G3 and Jio4g ..I am not unable to listen the sound fron other side ..
There is no sound..
Please tell on which rom you were getting signals of VoLTE ??
Hint:- I am using Cm12.1 and there is no option to enable VoLte..
Thanks
 
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vicky90

Senior Member
Mar 2, 2016
145
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Only stock rom support VoLTE call and messages.
If you are on stock rom make sure you have enabled enhanced 4G LTE mode under mobile networks >settings.
 
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anandhu_p

New member
Jul 31, 2016
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I am using Reliance Jio 4G sim.Even I have faced the network disconnection issue sometimes.Hope it is the problem with the network provider(Reliance).Other than that everything is working fine,been using VOLTE for calls,and 4G is working smoothly for me as of now.
 

AmanNawaz

Senior Member
I am using Reliance Jio 4G sim.Even I have faced the network disconnection issue sometimes.Hope it is the problem with the network provider(Reliance).Other than that everything is working fine,been using VOLTE for calls,and 4G is working smoothly for me as of now.
Which android version of stock rom you are using?
I will flash also same ..
Thanks
 
S

subins mani

Guest
It supports both Android version whether you are in lollipop or marshmallow but only on stock rom.
M also Using same stock ROM marshmallow 6.0.1
And its working like a charm no issue till now(Calling, Data and SMS And other jio apps.
Ya it take more battery, but working fine.
 

naga ravi 259

Senior Member
Oct 22, 2015
87
21
28
im using moto g3 but there is no option like

Moto g 2015 support VoLTE , whatever version is your's LP or MM you have to just enable it in under settings.
Settings > More > Mobile networks > enhanced calling feature ( enable it ) .
Remember VoLTE is available only on sim 1 .
Im using moto g3 with stock version but there is no option like I'm searching my friend phone also he don't have but it was shown on search when i clicked it it will return to mobile network settings i was attached screen shots
please give me any solution
 

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vicky90

Senior Member
Mar 2, 2016
145
42
0
Im using moto g3 with stock version but there is no option like I'm searching my friend phone also he don't have but it was shown on search when i clicked it it will return to mobile network settings i was attached screen shots
please give me any solution
Which sim you are using ?
Currently VoLte supported by Jio network only.