General [WARNING] Calling stops working outside of China for the Chinese version

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bryan_too

Member
Mar 7, 2023
21
8
Unlocking as applied to regional calling restrictions means visiting a OnePlus service center, connecting the already locked phone to their device via USB and doing something for 2 minutes. No one knows exactly what they are doing but I'm quite sure it can be replicated. AFAIK this also requires developer mode enabled (but of course they can do it themselves).

They cannot "unlock" the phone if the calling restrictions haven't yet kicked in. Which means Chinese sellers cannot do that either (you cannot replicate the issue when you're in China unless you have a foreign SIM card inserted and you keep the phone on for roughly two weeks).

Just don't buy the Chinese version unless you absolutely need 512GB storage. It's not worth it.
Fair enough. My sister switched it on in China and used a Chinese Sim at the time. She made a call as well for 5 minutes.

I used my local sim (Malaysian) when she brought it back to me on the 3rd. I will know by 17th/18th if it locks up.
 

shados78

Member
Mar 12, 2011
29
3
OnePlus 7 Pro
OnePlus 11
And what in case when shop before activate just flash OxygenOS? In this case, the phone will have its first login in the network in the destination country and on the global rom. Then, since there was no login to ColorOS, the phone should not be detected as Chinese and work normally, without blocking? Of course, in theory...
 
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bryan_too

Member
Mar 7, 2023
21
8
And what in case when shop before activate just flash OxygenOS? In this case, the phone will have its first login in the network in the destination country and on the global rom. Then, since there was no login to ColorOS, the phone should not be detected as Chinese and work normally, without

I was told by my 3rd party service guy this may not work too. Most units must be activated in China first regardless of OS. However, there is a chance some units from China won't have a region lock as it's randomised, according to his sources. Reason being, he brought in some units from China and about 20-30 percent of those units were region locked.
 

sundbp

New member
Mar 15, 2023
3
1
Hi EVERYONE, I called OnePlus support UK and asked them about this. They said that if the device is first activated in China, it can be taken all over the world and it will work fine. But if you buy the Chinese version and activate in in a different country, eg UK , the phone will be locked. ALSO!!!! Even if that happens they are willing to unlock the phone for free at any service centre!
This has been confirmed to me by OnePlus on a phone call!!

So solution is simple, either ask Sellers to activate the device before sending, or if you already bought, go to a service centre and they'll fix it for free
I got a similar response on their webchat. However, the link I was sent to their UK send-to-repair/service firm has no Oneplus 11 model in their forms, and emailing them I got this reply:

1678880898375.png


So no solution yet for me in the UK.
 

kikoleboss

Member
Feb 28, 2023
28
1
my phone OP11 512Go blocked for calls and update because there was no sim card put in it when leaving china went to repair service in poland according to the requests of the one plus service, I will say more if it comes back with oxygen OS or if it stayed in Color OS, anyway the recorded calls function will no longer be active and I should be able to call in Europe and do the updates .... otherwise i will go crazy and give it back to a chinese friend for unblocking in the country. it's great nonsense it no longer makes you want to turn to this brand
 

bryan_too

Member
Mar 7, 2023
21
8
my phone OP11 512Go blocked for calls and update because there was no sim card put in it when leaving china went to repair service in poland according to the requests of the one plus service, I will say more if it comes back with oxygen OS or if it stayed in Color OS, anyway the recorded calls function will no longer be active and I should be able to call in Europe and do the updates .... otherwise i will go crazy and give it back to a chinese friend for unblocking in the country. it's great nonsense it no longer makes you want to turn to this brand
I am trying hard to understand but you need to use some punctuation in your statements. Are you saying your phone is still locked or unlocked?
 
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bryan_too

Member
Mar 7, 2023
21
8
Good news, 2 weeks have passed and no region lock message since the 3rd of March. You definitely need a Chinese sim used in the phone and called with it for a few minutes (I asked to do 5 minutes).

Phone also flashed to OxygenOS after a few days receiving it and doing the method mentioned above.

Currently the phone is using a Malaysian sim. All good so far.
 
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PowerPC 604e

Member
Mar 9, 2023
12
3
Good news, 2 weeks have passed and no region lock message since the 3rd of March. You definitely need a Chinese sim used in the phone and called with it for a few minutes (I asked to do 5 minutes).

Phone also flashed to OxygenOS after a few days receiving it and doing the method mentioned above.

Currently the phone is using a Malaysian sim. All good so far.
Good news. Can your phone OTA update?
 

gentwo3three

Member
May 31, 2017
8
1
Is there any fix on this? This is very frustrating, I cannot make or receive a call. The call ended as soon as I dial it.
 

leang_97

Member
Sep 26, 2012
9
3
Is there any fix on this? This is very frustrating, I cannot make or receive a call. The call ended as soon as I dial it.
Yes there is, you would require an official receipt from the China store you purchased from, bring your phone to a nearby oppo service center and show them the region block and that official receipt. They will unlock it for you and add your phone IMEI to the global OnePlus server list. After I did that, my phone can now register in Red Cable Club, instead of getting the message of "imei not found" error when trying to register.
 
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bryan_too

Member
Mar 7, 2023
21
8
What is your latest ROM version right now?

EDIT: And does it have the crazy brightness issue that we all had for converting PHB110 to CPH2447 ? Especially in the lockscreen.
Here you go. No brightness issues here by the way.
 

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leang_97

Member
Sep 26, 2012
9
3
Here you go. No brightness issues here by the way.
Can I know who did the flash for you? I think he did some awesome job right there

I bought my OnePlus 11 512GB from shopee malaysia, and the seller did the flashing for me, apparently the phone was stucked on version CPH2447.11.A06 and cannot find any update to it to A08 like yours.

The auto brightness was working perfectly for you? even in the lockscreen? Mine was going crazy on the lockscreen brightness, sometimes like thunder flashing, etc
 
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  • 1
    I get back my phone from service SBE. They updated rom and message about regional locking dissapear. Still i got oxygen like i had before.
    1
    Does it revert back to the region lock problem once you get it unlocked by OP/OPPO service center?

    It must not if you don't change the ROM.
    1
    You did not even bother to read this forum right?
  • 5
    I found the prop to enable region lock so created Magisk module to disable it (and enable location history as a bonus).
    Please test "magisk-module-oplus-cn2global-test.zip" if your device is rooted.

    I've put together a blog post on which specific regions are region-locked.
    They seem to be targeting areas where the global version is officially sold.
    5
    Hi guys, some good news!!! Found on 4pda

    "We managed to get in touch with OPPO representatives. We received an answer that in fact the company did not join any sanctions, this is just a technical bug, and now the developers are working to fix it as soon as possible. In the near future, this malfunction will go away, - explained the store manager Alexander Levin"
    4
    i have oneplus ace2 bought from china and calls stopped after 1 week, i went to Oppo service center and they aware of the problem and solved it (ulock the region lock) in 2 mins.
    4
    Hi, My region lock issue solved by Oppo today.
    Step:
    1. Communicate with chinese Oppo center and explain situation and submit invoice/IMEI details.
    2. Get help from Chinese colleague to communicate over Oppo service center number.
    3. Chinese Oppo service person talked with Oppo service in my country.
    4. My country called me to visit Oppo service center and they unlocked.

    Note: Local Oppo service center team communicate with Chinese Oppo service center interface person to confirm unlock and get help from them.

    Device: Oneplus Ace2.
    Oppo China Contact:

    1681383539739.png
    4
    LOL this company becomes more and more of a joke by the day.