General [WARNING] Calling stops working outside of China for the Chinese version

[mercurytoxic]

I get back my phone from service SBE. They updated rom and message about regional locking dissapear. Still i got oxygen like i had before.

That is awesome. You must be super happy. Could you please tell me mode details?

• How did you contacted them?
• What country?
• Did you contacted them thru OnePlus or Oppo?
• Did you have to pay? if so how much?
• Is your phone PHB110: China -> CPH2447: India conversion?
• How long did it take?

 

[ravcyna]

That is awesome. You must be super happy. Could you please tell me mode details?

• How did you contacted them?
• What country?
• Did you contacted them thru OnePlus or Oppo?
• Did you have to pay? if so how much?
• Is your phone PHB110: China -> CPH2447: India conversion?
• How long did it take?

I contacted with oneplus support by e-mail. They had a lot of questions about imei, serial number, my details and prove of purcharse. Country - United Kingdom. I dont need pay for that. Oneplus support created shipping label for me. I just need prepare parcel, stick label on it and pass it to royal mail (there was option that they can collect parcel from my house without any extra fee). Yes my phone PHB110 China bought on onbuy.com. I sent in friday 28.04 and yesterday was possibile to get it back but i was too busy yesterday so i collected my phone today.

 

[danielo1869]

Just got this email so if someone bought phone at tradingshenzhen and still have region lock this might help. And they sell phone again at their page with note "FINALLY: NO REGION LOCK ANYMORE + OTA UPDATES POSSIBLE" so seems legit.

 

[austin_dreq]

Anyone tried "QPST tool"? Just look for Oneplus 11 US version.

 

[Soft_M]

can anyone share the file mnt/vendor/oplusreserve/radio/exp_region_netlock.config

 

[Steve0007]

can anyone share the file mnt/vendor/oplusreserve/radio/exp_region_netlock.config

Only files available in CPH2449 in that radio file
Replace the extension .txt by .config

 

[FuadKamsin]

Does anyone have an update regarding the region lock for CN version? Is the problem still there or the region lock has been lifted completely?

 

[oprocks]

can anyone share the file mnt/vendor/oplusreserve/radio/exp_region_netlock.config

does that help getting rid of region lock?

 

[birdie]

Does anyone have an update regarding the region lock for CN version? Is the problem still there or the region lock has been lifted completely?

It's not gone anywhere, unlocking is still required.

 

[FuadKamsin]

It's not gone anywhere, unlocking is still required.

Does it revert back to the region lock problem once you get it unlocked by OP/OPPO service center?

 

[birdie]

Does it revert back to the region lock problem once you get it unlocked by OP/OPPO service center?

It must not if you don't change the ROM.

 

[amiralBVB]

Plz help I NEED HELP OnePlus 11

Hi there
I have a problem, my phone keeps showing a message that said my calls will stop and it's a Chinese phone and I live in north Africa I Bay it from a local store there is no warranty and there is no OnePlus official store or service so I need HELP plz

 

[cavist]

You did not even bother to read this forum right?

 

[Aka9413]

Hi there
I have a problem, my phone keeps showing a message that said my calls will stop and it's a Chinese phone and I live in north Africa I Bay it from a local store there is no warranty and there is no OnePlus official store or service so I need HELP plzView attachment 5919633

I might have a solution, message me privately

 

[birdie]

I have a problem, my phone keeps showing a message that said my calls will stop and it's a Chinese phone and I live in north Africa I Bay it from a local store there is no warranty and there is no OnePlus official store or service

If there are no official Oppo service centers in your country and you cannot send the phone to get it unlocked, your only option is to return/refund it.

 

[amiralBVB]

If there are no official Oppo service centers in your country and you cannot send the phone to get it unlocked, your only option is to return/refund it.

The problem is that I can't return the phone it's not like that here if you tested the phone in front of the seller and it's working that's it you Bay the phone and there's no retuning we don't have official stores here

 

[birdie]

The problem is that I can't return the phone it's not like that here if you tested the phone in front of the seller and it's working that's it you Bay the phone and there's no retuning we don't have official stores here

How is it "working" when you can't make calls? Use your old smartphone and record a video of trying to make a call.

If you absolutely cannot return it, find someone in China who ships working Chinese SIM cards, get it, insert it and you'll get your calls.

 

[alexander宇]

How is it "working" when you can't make calls? Use your old smartphone and record a video of trying to make a call.

If you absolutely cannot return it, find someone in China who ships working Chinese SIM cards, get it, insert it and you'll get your calls.

I had a working Chinese SIM card inserted in my Chinese OP11 since day one and it was still being locked. I had to visit an OPPO support center to unlock it. This was very early maybe around late January when there wasn't an instruction for converting to Oxygen.

 

[birdie]

I had a working Chinese SIM card inserted in my Chinese OP11 since day one and it was still being locked. I had to visit an OPPO support center to unlock it. This was very early maybe around late January when there wasn't an instruction for converting to Oxygen.

Whoa, didn't know a Chinese SIM no longer helps. Thanks!

 

[alexander宇]

Whoa, didn't know a Chinese SIM no longer helps. Thanks!

I had no idea Chinese SIM card was a thing. I loved the Oneplus 7 Pro so much that I ordered an OP11 before the first unit was ever shipped in China. A friend who traveled out of China in early January took the device to me. I activated the device with both a Chinese SIM and a foreign SIM inside without knowing anything about a region lock. Call function stopped working after 2 weeks in late January I ended up visiting an OPPO service center to unlock the device.