Warranty: Verizon to Google

[Strephon Alkhalikoi]

It's possible, as the list of Google-authorized sellers is likely not limited to what I listed upthread. You did have a proof of purchase, which is something not usually found with a purchase from Craigslist. The other thing is whether your device was new or used. The OP's P2XL was previously activated and used, and he had no receipt. If your device was new Google likely saw no reason to deny you a warranty.

 

[Travisdroidx2]

I hate this answer bro. No offense. Not everyone can afford $900 upfront. And their finance option isn't that easy to get approval.

Like it or not that's the way it goes. I also got a Verizon version and stuck with locked bootloader. Once I found out big red locked it down I accepted the fact that it will probably not get unlocked. Or someone will figure out how and I am lucky to unlock. However, NEVER once did I try to fraud my way into getting a replacement for not buying the correct version to start with. OP should have done his research first.

 

[slogar25]

Like it or not that's the way it goes. I also got a Verizon version and stuck with locked bootloader. Once I found out big red locked it down I accepted the fact that it will probably not get unlocked. Or someone will figure out how and I am lucky to unlock. However, NEVER once did I try to fraud my way into getting a replacement for not buying the correct version to start with. OP should have done his research first.

Yes I do agree. Definitely not advocating trying to rma a perfectly working device. OP should only use warranty if something is legitimatly wrong with it

 

[smartymcfly]

That may be, but we simply don't know for sure. All we do know is that the OP's warranty is void. The warranty for the phone itself specifies that the warranty only applies if purchased from Google or one of its authorized resellers, e.g. Best Buy, Verizon, or Amazon. Since Craigslist is not an authorized reseller, the warranty is void, period.

On a side note, if you head to Google's support pages and start the process of a RMA, they require an order number. This is to ensure that the phone was purchased from Google or an authorized reseller. So is Google being nice and not verifying the phone was even purchased before authorizing the RMA, or are people simply omitting the fact the order number is required when mentioning that they received a RMA?

My sister was never been asked for an order number.

And all the times I jave had to send in a nexus or pixel device I have never been asked for an order number.

My best guess is that when phones are purchased directly from google that they already know the order # that is attached to the imei and that is why they do not ask for it.