Weird issue: Three dots showing on screen

[viper98]

Hey everyone,

I'm hoping someone can help me figure this out.

I just bought this phone used and I'm noticing a weird issue in Android

There are 3 dots near the top of the display that I can see flashing.

I've tried doing a reset to see if this works, but it doesn't.

These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about

First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded

https://www.youtube.com/watch?v=YfAFf2UOwq4

 

[OmJo93_]

Hey everyone,

I'm hoping someone can help me figure this out.

I just bought this phone used and I'm noticing a weird issue in Android

There are 3 dots near the top of the display that I can see flashing.

I've tried doing a reset to see if this works, but it doesn't.

These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about

First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded

https://www.youtube.com/watch?v=YfAFf2UOwq4

Those are the proximity sensors.

The bad news is that you need to tell Motorola to replace your phone.

I'm not sure what the good news is here.

 

[tveith]

I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.

Hey everyone,

I'm hoping someone can help me figure this out.

I just bought this phone used and I'm noticing a weird issue in Android

There are 3 dots near the top of the display that I can see flashing.

I've tried doing a reset to see if this works, but it doesn't.

These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about

First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded

https://www.youtube.com/watch?v=YfAFf2UOwq4

 

[gandolf23]

3 dots

I have had a lot of issues with my phone screen but I've never seen the 3 dots

 

[lyne lee]

hello
The device I just received has the same problem as you. The three dots flashing on the screen should be sensors

 

[lyne lee]

I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.

Yes we have a common problem, but the three dots flashing on the screen are supposed to be sensors, and I wonder what kind of sensor it is