Weird MTP issues, drivers or something

[Hedied4me]

I have Virgin 1548 Moto G3 that is rooted and running CM12.1. I had no problems installing Motorola drivers when first getting the device to access the internal and external memory. Recently my sd micro card broke and I got a new one. Ever since using it I've been unable to use the MTP feature when plugged in via USB. I have android debugging enabled still. I've had this problem in the past with other phones. Does anybody have any ideas on how to get it working again?

I've tried uninstalling and reinstalling Motorola drivers and in the process of updating android studio.

Sent from my Virgin Mobile CDMA Moto G3

 

[Hedied4me]

Unfortunately adb is not running properly when doing command adb devices. I don't know what I've done.

Edit: fastboot works though, just no adb

Sent from my Virgin Mobile CDMA Moto G3

 

[jmadotme]

Unfortunately adb is not running properly when doing command adb devices. I don't know what I've done.

Edit: fastboot works though, just no adb

Sent from my Virgin Mobile CDMA Moto G3

What you see when run 'adb devices' command? If you see offline or unauthorized, you have not authorized in the device screen the adb connection from pc.

When i have problems with MTP i fix that simply removing the MTP device that appears in my devices administration. Just replug the device and the system recognices it again.

 

[Hedied4me]

What you see when run 'adb devices' command? If you see offline or unauthorized, you have not authorized in the device screen the adb connection from pc.

When i have problems with MTP i fix that simply removing the MTP device that appears in my devices administration. Just replug the device and the system recognices it again.

Thanks for the response. When doing adb devices command it says List of devices but there are no devices listed. Fastboot devices in fastboot lists my device. When plugging in the USB cable it trys to install drivers it always fails.

Sent from my Virgin Mobile CDMA Moto G3

 

[jmadotme]

Thanks for the response. When doing adb devices command it says List of devices but there are no devices listed. Fastboot devices in fastboot lists my device. When plugging in the USB cable it trys to install drivers it always fails.

Sent from my Virgin Mobile CDMA Moto G3

Try to use those drivers from google: https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip

I hope that works fine.

 

[Hedied4me]

Again thank you for the response. I recently downloaded/installed android sdk tools and downloaded google USB driver so I think I have current. How do I install these? Im guessing I just replace in usb_driver folder. @jmadotme

Edit: when I look in device manager I see under portable devices MTP USB device instead of MotoG3 with yellow triangle and ADB interface with yellow triangle under other. Not sure what this means.

Sent from my Virgin Mobile CDMA Moto G3

 

[methuselah]

Well I did tried almost everything now !!! I am here... Please let me know what solution u get

 

[jmadotme]

Again thank you for the response. I recently downloaded/installed android sdk tools and downloaded google USB driver so I think I have current. How do I install these? Im guessing I just replace in usb_driver folder. @jmadotme

Edit: when I look in device manager I see under portable devices MTP USB device instead of MotoG3 with yellow triangle and ADB interface with yellow triangle under other. Not sure what this means.

Sent from my Virgin Mobile CDMA Moto G3

Force the update of the drivers for this device. Select the option to point drivers disk and select the INF file that come in usb_driver from the sdk manually. It says that is not compatible with your device, ignore that and select adb composite interface from the options list. Tell me if that works.

Enviado desde mi MotoG3 mediante Tapatalk

 

[Hedied4me]

Force the update of the drivers for this device. Select the option to point drivers disk and select the INF file that come in usb_driver from the sdk manually. It says that is not compatible with your device, ignore that and select adb composite interface from the options list. Tell me if that works.

Enviado desde mi MotoG3 mediante Tapatalk

Thank you thank you, that worked. Adb devices now lists my device. One last thing though when connecting my device it still fails to install as MTP USB device so still no mtp. Gonna head to bed for now. Again thank you

Sent from my Virgin Mobile CDMA Moto G3

 

[jmadotme]

Thank you thank you, that worked. Adb devices now lists my device. One last thing though when connecting my device it still fails to install as MTP USB device so still no mtp. Gonna head to bed for now. Again thank you

Sent from my Virgin Mobile CDMA Moto G3

I'm happy to hear that

For MTP, remove from device manager list the MTP USB and check 'also remove drivers', in the next plug it's install again all needed drivers. It should work.

 

[Hedied4me]

I'm happy to hear that

For MTP, remove from device manager list the MTP USB and check 'also remove drivers', in the next plug it's install again all needed drivers. It should work.

Well I can uninstall the mtp USB device but it doesn't give me the option to remove drivers. Unfortunately upon putting USB cord back in its still failing. I must be doing something wrong. Again thank you

Sent from my Virgin Mobile CDMA Moto G3

 

[Hedied4me]

@jmadotme Do you know what else I can do to get my PC to install the mtp drivers correctly. Still having issues if you read my last post.

Sent from my Virgin Mobile CDMA Moto G3

 

[jmadotme]

@jmadotme Do you know what else I can do to get my PC to install the mtp drivers correctly. Still having issues if you read my last post.

Sent from my Virgin Mobile CDMA Moto G3

MTP mode in cyanogen with adb enabled, most of time gives me same errors. I think that doesn't work very well.

 

[coolizard]

In my windows 10 PC, on the first time I didn't need to install drivers, it recognised moto g3 in mtp mode and in adb. So, you could try to unistall the drivers you have or any motorola drivers program, turn on the internet, plug the usb and let windows search its database and install the drivers for you.
One other good option is installing motorola device manager, it contains the drivers needed: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481