What Should I Do?

[cobraboy85]

Going into a Tmobile store and chewing ass isn't going to fix anything. Once a phone is blacklisted, there is no way of getting it unblocked. So going into a store ranting will only get you escorted out

And of course Tmobile is butt hurt over not getting paid for their phone. Wouldn't you be if you sold something to someone and they didn't pay you? And possessing or keeping goods that aren't paid for is a form of stealing (seller's fault).

Sent from my SGH-T889 using xda premium

I used to work for the company. And they can be unblocked. I have done it before.

And technically under an EIP plan, once you are passed the 30 days, and you cancel, there is nothing in the contract that says you are obligated to return the device. Again, T-Mobile is to blame for that.

Go into the store.

 

[jdiddy_ub]

i have sold and bought phones on CL before and have never had a problem..the only issue ive had was that one time i was trying to sell a phone and the guy never showed up...i called him and it went to VM...after 10-15 mins i left

for people that are looking to buy a phone off CL, how about doing the transaction at a t-mo store AND writing a document that states the phone is clean and the seller is willingly selling it to you for X amount of dollars...have the t-mo rep witness him signing it perhaps even taking a picture of the seller with the document in hand...might be extreme but i think that would cover all bases..if the guy is legit i dont see why he would have a problem with it

as a seller i wouldnt think to do all that, but if i was selling someone a $500 device i would understand and cooperate because it doesnt hurt me in anyway...just giving the guy peace of mind

 

[kdunn1994]

I just bought my note 2 a couple days ago, I usually by my phones off of craigslist and have never had a problem, but I usually only spend about $300, I was going to buy a new note 2 for $600 and I did not think it was worth risking being out $600 because I wanted to save $100 , So I ended up buying my note 2 for full retail price and they even gave me a $50 rebate so its barely over $700 after taxes, and the phone is fully mine , so if I ever want to leave tmobile I can get the phone unlocked and take it with me to a different Carrier even something like simple mobile, $100 more and I have peice of mind that my phone will always work as long as I pay my bill.

Sent from my SGH-T889 using xda app-developers app

 

[rjslaugh]

I used to work for the company. And they can be unblocked. I have done it before.

And technically under an EIP plan, once you are passed the 30 days, and you cancel, there is nothing in the contract that says you are obligated to return the device. Again, T-Mobile is to blame for that.

Go into the store.

That's strange that you say that you worked for them but no nothing about the EIP disclosure that every customer signs when purchasing a phone on installments. But continue to feel like T-Mobile is the blame is that makes you feel better.

Sent from my SGH-T889 using xda premium

 

[cobraboy85]

That's strange that you say that you worked for them but no nothing about the EIP disclosure that every customer signs when purchasing a phone on installments. But continue to feel like T-Mobile is the blame is that makes you feel better.

Sent from my SGH-T889 using xda premium

Canceling your service does not mean you still have to pay off the device is what I am saying. I am well aware of the little document that outlines your 20$ for 20 months, and your 50$ restocking fee, and all other paperwork they have you look at before sending you out the door. My point is they do a terrible job at protecting themselves from this happening. To them. Not to third parties. The device was not stolen. It was not lifted from a store. Somebody simply didn't pay it off. That is bull**** to refuse another person service with the device because another individual took T-Mobile to the cleaners on it. They are ass hurt about losing money. Period. Their own fault. Period. Their ridiculous policy. Period. Explain to me how the person that bought the NON STOLEN device should be denied service on a contract if the financial responsibility is still on somebody else in writing as you said? Right. Next.

 

[rjslaugh]

Canceling your service does not mean you still have to pay off the device is what I am saying. I am well aware of the little document that outlines your 20$ for 20 months, and your 50$ restocking fee, and all other paperwork they have you look at before sending you out the door. My point is they do a terrible job at protecting themselves from this happening. To them. Not to third parties. The device was not stolen. It was not lifted from a store. Somebody simply didn't pay it off. That is bull**** to refuse another person service with the device because another individual took T-Mobile to the cleaners on it. They are ass hurt about losing money. Period. Their own fault. Period. Their ridiculous policy. Period. Explain to me how the person that bought the NON STOLEN device should be denied service on a contract if the financial responsibility is still on somebody else in writing as you said? Right. Next.

You first sentence helps me understand that you don't know what you are talking about. The EIP disclosure clearly states that the buyer will have to pay off the remaining balance if the account defaults or cancels.

Also since you are sooooo knowledgeable about T-mobile's policies, you would know that unblocking a phone cannot be done in store if at all. There are some instances where they may unlock a blacklisted device, but that's a case by case scenario. So once again, going into a store will do little to no good.

All fault goes to the seller, not op or T-Mobile. Unfortunately, the op is paying for it in the end, but this should just be a lesson learned.

Blaming T-Mobile is the same as blaming Asurion for blacklisting phones.

Sent from my Galaxy Nexus using xda premium

 

[cobraboy85]

Blaming T-Mobile is the same as blaming Asurion for blacklisting phones.

Sent from my Galaxy Nexus using xda premium

Wrong. Because asurion does this when they are stolen. Device was not stolen. Try again.

 

[rjslaugh]

Wrong. Because asurion does this when they are stolen. Device was not stolen. Try again.

Look dude, it's T-Mobile's policy. So either deal with it, or keep crying and putting incorrect info online encouraging people to walk into Retail stores to cause confusion. So YOU CAN TRY AGAIN!!

Sent from my Galaxy Nexus using xda premium

 

[jdiddy_ub]

Look dude, it's T-Mobile's policy. So either deal with it, or keep crying and putting incorrect info online encouraging people to walk into Retail stores to cause confusion. So YOU CAN TRY AGAIN!!

Sent from my Galaxy Nexus using xda premium

i agree with you....if you agree to a contract with tmo and you dont pay the rest of it..regardless of whether or not they require you to pay it off or return the device if you dont, idk...but it is/should be blacklisted...thats pretty much stolen merchandise..the only difference is that the phone is being paid off in installments..but not paying those installments constitutes stealing if you keep the device

can you finance a car and then default on the payments and still consider the car yours? nope...and can you sell it off to someone else legally? nope...if that ever happened you better believe the bank will seize that vehicle and not give a damn what the 3rd person paid for it...the difference here is that T-Mo might not be looking to recover the phone but they can block it at their discretion

YOU CANNOT PAY WHATEVER YOU FEEL LIKE PAYING!! STOLEN IS STOLEN..."device was not stolen. try again"...the device WAS stolen...its T-MOs device until you pay it off...you need to look up stolen in the dictionary

like this guy said..its not the OPs fault and its not T-mo's fault..its the guy that agreed to paying the T-MO contract...unfortunately someone is paying the price cause that guy broke his contract

whether or not T-mo unlocks it for him or not, they shouldnt have to...its really up to the buyer to find the seller and make things right...its not really any of T-Mos concern...the reason why they blacklisted it is cause it wasnt paid off..no other reason...they dont care who owns the phone...when you purchase ANYTHING from CL you are agreeing to the risks...thats the reason why ebay has PAYPAL and the draw of using PAYPAL is extra protection...

if you are saying that t-mo SHOULD unlock it for this guy then you are DEAD WRONG...do you know how many people would open an account and purposely default on their payments so they can sell it off to someone else?

 

[osugsxr]

Yes this is true and a good reason for tmobile to go ahead and blacklist the phone. If blacklisted can it be used on another carrier still if unlocked? I know in the past it was possible but not sure if it is now. Craigslist CAN be a good place to buy/trade phones but its becoming to sketchy with people trying to pull scams like this, or even robbing people.

buy at your own risk

 

[kidchunks]

If blacklisted can it be used on another carrier still if unlocked?

Yep, as long as the carrier is not affiliated with t-mobile in anyway.

 

[radron]

Selling that unlocked should be easy online. those things cost a thousand bucks in mexico for example, i don't thing they are gonna care that its blocked with tmobile

 

[Illusive Man]

This is not the first such story that I have read. When I was shopping for a Note 2 on CL, they were running about $700 and ocassionally one would crop up for about $350. I decided after some research that the best thing for me to do was purchase new from T-Mobile and use the EIP (been with T-Mo for about 8 years, so I ain't about to do nothing stupid). This is just another story that convinces me that I did the right thing. If this story is real, there is no way I would not be pursuing the seller in every way that I could. I would not easily swallow spending $450 for a phone that I couldn't use.

---------- Post added at 08:53 PM ---------- Previous post was at 08:39 PM ----------

Just had a conversation with T-Mobile and was told that the only way for the OP to use the phone, he would have to call T-Mobile and pay off the remaining balance on the EIP. Once T-Mobile has been paid for their phone they will un-blacklist the IMEI.

---------- Post added at 09:26 PM ---------- Previous post was at 08:53 PM ----------

...and for the record, getting the phone from T-Mobile and failing to honor the payment contract (and not returning the phone) is considered theft of services. So technically, once the phone payments are not made the phone can be considered stolen property.