What to do prior to RMA

demarcmj

Senior Member
May 23, 2011
767
153
0
Syracuse, NY
Hi. I did a quick search and didn't quite see this answered anywhere.

I need to do an RMA with Motorola due to my battery bulge/phone shutting off issue. I'm wondering what steps I need to take prior to sending my phone back. Do I need to lock the bootloader back up? Do I need to do a full factory reset? etc...