What unit do I have?

[DEC0NFR0ST]

Hi, I want to be able to update my firmware but it seems this is not a genuine unit from googling, I bought it off AliExpress a long time ago, was working great but now the control buttons are not all working, eg the back button doesn't go back anymore but brings up the settings like option button, done a factory reset but still the same, android auto hardly understand and commands, works find on phone when not connected to android auto, hoping an update might fix that but can't find anything, anyone any idea from the pictures?

Thanks

 

[rigattoni]

No, I would try to contact the seller and ask for help.
This firmware is completely unknown.

 

[marchnz]

Odd ball

 

[DEC0NFR0ST]

Ok, thanks, seller wasn't much help on AliExpress so I tho i give here a try if someone might came across one of these before

 

[rigattoni]

Ok, thanks, seller wasn't much help on AliExpress so I tho i give here a try if someone might came across one of these before

By the way... As I can read on your pics, the Android API is called 28. If it would be Android 10, you should read API29 in there.
That means, this is a fake Android 10 version.Instead this is an Android 9 version.
Doesn´t make things better I think.

It´s often a mess with the seller as they even don´t know what they are selling.
Hope that someone has already seen this kind of firmware/MCU, but I have no real hope.

 

[Mr.TT_NZ]

Pardon my ignorance, but quote: "was working great" and "hoping an update might fix that" seem inconsistent. If it was working correctly, why would it need an 'upgrade' to fix it? Surely there is some other reason it is now not working correctly?

 

[DEC0NFR0ST]

Pardon my ignorance, but quote: "was working great" and "hoping an update might fix that" seem inconsistent. If it was working correctly, why would it need an 'upgrade' to fix it? Surely there is some other reason it is now not working correctly?

pardon my ignorance too, how did you miss all the words between "was working great" and "hoping an update might fix that"


"was working great" but now the control buttons are not all working, eg the back button doesn't go back anymore but brings up the settings like option button, done a factory reset but still the same, android auto hardly understand and commands, works find on phone when not connected to android auto, "hoping an update might fix that but can't find anything, anyone any idea from the pictures?"

I'm not sure why you had to pick out the start and end of it and left out the rest

 

[rigattoni]

pardon my ignorance too, how did you miss all the words between "was working great" and "hoping an update might fix that"


"was working great" but now the control buttons are not all working, eg the back button doesn't go back anymore but brings up the settings like option button, done a factory reset but still the same, android auto hardly understand and commands, works find on phone when not connected to android auto, "hoping an update might fix that but can't find anything, anyone any idea from the pictures?"

I'm not sure why you had to pick out the start and end of it and left out the rest

Calm down folks...
In most units you should be able to adapt the hardware buttons and touch buttons somewhere in the settings.
As I don´t know your specific unit, you need to search yourself... sorry to say.

At least, I don´t think that a firmware update would help here, as those settings are persisted.
So take your time and step through the internal settings of this unit. May be there is something hidden behind a PIN. If there is something like that, you need to try to get the PIN from the seller. They should know them.

...but be really careful not to change anything if you are not sure. Can make things seriously bad.

 

[DEC0NFR0ST]

Calm down folks...
In most units you should be able to adapt the hardware buttons and touch buttons somewhere in the settings.
As I don´t know your specific unit, you need to search yourself... sorry to say.

At least, I don´t think that a firmware update would help here, as those settings are persisted.
So take your time and step through the internal settings of this unit. May be there is something hidden behind a PIN. If there is something like that, you need to try to get the PIN from the seller. They should know them.

...but be really careful not to change anything if you are not sure. Can make things seriously bad.

I have the pin and I have went in to settings for the buttons and dials, setting has not been changed and no matter which button settings I use, no difference

I'm calm alright dont worry, just dont understand the point and purpose of a reply that just picking the start and end of my post and completely ignored the rest.

 

[Mr.TT_NZ]

Because the piece in between is irrelevant. If it was working fine then no update is needed unless you have installed or changed something since that is not compatible with the original firmware. If you have not, then the firmware has not changed itself to make something not work.
I'm sorry you cannot see the logic in that, I'll leave the thread now.