Whatsapp doesn't receive messages till manually open. (WiFi)

[sam1243]

Whatsapp doesn't receive message until I open it manually. I have seen this issue mostly with WiFi, or i did not notice when using mobile data.
I have tried all remedy like battery optimisation off, unrestrictive data access, cache clear but still issue persists .
I am on OxygenOS 5.1.4. Any solution?

 

[zohar_ml]

I had the same problems in the past after using TB to restore whatsapp.

Use the internal backup of whatsapp (settings - chat - backup).
Then clear the app data (settings - apps - apps list - whatsapp - storage - clear data).
Reopen whatsapp and use the internal restore process.

Hope this will help

Sent from my ONEPLUS A5010 using Tapatalk

 

[sam1243]

Thank you, I will try this and post the result.

 

[sam1243]

I had the same problems in the past after using TB to restore whatsapp.

Use the internal backup of whatsapp (settings - chat - backup).
Then clear the app data (settings - apps - apps list - whatsapp - storage - clear data).
Reopen whatsapp and use the internal restore process.

Hope this will help

Sent from my ONEPLUS A5010 using Tapatalk

This did not resolve my issue

 

[charlie..]

This did not resolve my issue

Try -> Settings -> Battery -> Battery optimisation -> whats app -> Don't optimise

I had the same problem with my mailing app. This solved it.

 

[sam1243]

Try -> Settings -> Battery -> Battery optimisation -> whats app -> Don't optimise

I had the same problem with my mailing app. This solved it.

That was the first thing I did, did not solve my issue.

 

[charlie..]

Are you using google play services. For live notifications you must use it with your google account. Maybe you can clear cache in this app or update it.

 

[sam1243]

But in this case it shouldn't work with mobile data as well. Btw i have deleted cache and data of play services but no avail.