WhatsApp issues

[Qwizh]

Hey guys,

I am having an issue with WhatsApp since about two weeks on my OnePlus 5. WhatsApp is having trouble reconnecting after closing the app, or when it hasn't been used in a while. It takes about 30 seconds to reconnect after sending a text. I only have this issue on my own home WiFi, and came to the conclusion that maybe pfSense (my firewall) has something to do with it. I have already tried resetting pfSense, tried different access points, and even resetted my phone and installed LineageOS (came from OxygenOS with the same issue). Two other people who live in the house, who have Samsung and iPhone, don't seem to have a problem. A friend of mine, who also has a OnePlus 5, also had trouble connecting to WhatsApp while on my WiFi. Connection to WhatsApp on 4G (LTE) is instantanious. Facebook messaging doesn't seem to have a problem on WiFi either, and as long as I keep using WhatsApp, as soon as it's connected, everything's fine.

I hope someone knows what I could do about this, it's really frustrating.

Thanks!
Qwizh

 

[strongst]

Hey guys,

I am having an issue with WhatsApp since about two weeks on my OnePlus 5. WhatsApp is having trouble reconnecting after closing the app, or when it hasn't been used in a while. It takes about 30 seconds to reconnect after sending a text. I only have this issue on my own home WiFi, and came to the conclusion that maybe pfSense (my firewall) has something to do with it. I have already tried resetting pfSense, tried different access points, and even resetted my phone and installed LineageOS (came from OxygenOS with the same issue). Two other people who live in the house, who have Samsung and iPhone, don't seem to have a problem. A friend of mine, who also has a OnePlus 5, also had trouble connecting to WhatsApp while on my WiFi. Connection to WhatsApp on 4G (LTE) is instantanious. Facebook messaging doesn't seem to have a problem on WiFi either, and as long as I keep using WhatsApp, as soon as it's connected, everything's fine.

I hope someone knows what I could do about this, it's really frustrating.

Thanks!
Qwizh

Troubleshooting firewalls is little bit out of scope of the oneplus thread. Resetting a firewall without further knowledge won't resolve anything unless you know what applications are using which ports/ip's or other qos parameters for example.


In other words: you break it down to the firewall already, with other devices that's good!

But since someone needs YOUR firewall configuration along with YOUR ISP credentials along with IP'S and so on its nearly impossible to help from outside of your home network.

Wireshark can give more insight

There's no general whatsapp problem on oneplus 5 with WiFi.
Some user reported a similar delay on receiving messages, maybe you can try this out since you didn't mention your os version of your op5 etc: https://forum.xda-developers.com/oneplus-5/themes/magisk-pixel-2-wifi-mod-t3752321

 

[viniciusmr]

There's no general whatsapp problem on oneplus 5 with WiFi.

Ahm, quick google search on "OnePlus" + "WiFi" + "WhatsApp" seems to show otherwise.
And it's not even OnePlus 5 exclusive -- happens on OnePlus 6 and OnePlus 3T as well (my case).
[e.g.: https://www.reddit.com/r/whatsapp/comments/9eftbs/whatsapp_not_sending_messages_or_sends_in_delay/
https://forum.xda-developers.com/oneplus-5t/help/whatsapp-doesnt-receive-messages-till-t3833257 ]

And the best part?

It's the exact same behavior described there. And I've tried every known trick in the book plus a couple more, to no avail.
No Google Push Heartbeat fix, no battery optimization, not even completely disabling Doze.
Also it happens on Both Android 8 and Android 9.
AND -- only on OOS Roms.
It also happens regardless of the WiFi network you're on.. I've tested on multiple home routers, multiple enterprise grade networks, multiple router brands - Google, Linksys, Dlink, and on and on and on.
AND -- If I switch to, let's say - LineageOS, the problem vanishes completely, so I know it's not a WiFi network issue, or a phone hardware issue.
(Unfortunately, that comes with its own minor issues in other areas.)

I literally just bought a new Phone (Pixel 3) because of that issue alone, which has been plaguing me for more than a year now, and makes me keep my WiFi disabled at home ???
and I have to keep juggling it because sometimes I want to watch youtube or netflix so -- back on, but then turn off again because otherwise I don't get wpp messages.
And all the other apps work fine on WiFi.
It's just WhatsApp.

Unfortunately, IMHO Pixel 3's camera SUCK. No matter how much praise it gets out there.
The images all look strongly over-processed, and I've taken comparison pics with my 3T, e Pixel 3 and a Nikon D600,
and I'll say in a pinch that the Pixel 3 is not a clear improvement over 3T at all.
Which means I'm selling it and now I'm back trying to fix this goddamn wpp issue.
(I just wish everyone went to Telegram =/)

But hey OP, did you have any luck???
Please share!! =S

 

[fraserbooth]

Still an issue...

Same problem here, and still on going. Anyone found a fix yet? It seems to happen when the phone goes to sleep, almost like the WiFi connection sleeps too, though I can't find any settings to control such a thing...