When I turn on the phone sometimes only the buttons light up

[beavermjr]

Verizon Galaxy S5 which I've had almost a year.

Sometimes when I turn on the screen, the screen flashes and then goes black. The buttons stay lit and I can enter the unlock pattern but not see anything.

Does anyone know if this could be a loose cable or ribbon inside the phone that needs to be tightened or might it be the screen itself? The weird thing is that when the screen does light up, it works perfectly.

If I knew which ribbon could be loose, I'd take the phone apart and tighten it. I'd hate to pay a fix-it shop for something I can do myself.

Mike

 

[beavermjr]

Warranty Replace

I spoke to a friend who used to work for Verizon and she reminded me that since the phone is less than a year old, I can go into the store and get it replaced under manufacturer's warranty. Yay me.

I will back up the phone's apps and data with titanium backup. Is there a different program that does not require root? I'm asking because I have rooted KitKat on the phone and might want to try going to Lollypop, but am not sure if there's root for that. I guess it's time to dive in, get my hands wet and see just how far one can get with rooting. Also, I will have to return the phone to unrooted status before going in. Such a pain.

 

[beavermjr]

Got replacement

I got a warranty replacement and have rooted android Lollypop on it. So happy.

I oden'd back to stock NCG and took all the OTA updates, did a factory reset and added a few apps.

It took the VZW employee less than 5 minutes to determine the phone was defective and in need of a replacement under warranty. The cool thing is that I didn't have to do any factory resets or anything else. The employee tried the test app on the phone and since the flicker is not something that can be tested for, sent me a new phone.