Where is Google Assistant?

[ip33]

Hi. Just bought a new unlocked HTC U11 and am very pleased with it but I can't find Google Assistant. I've tried long pressing on the Home button but no luck. My Android version is 7.1.1 Software number is 1.13.401.1 and Play services is 11.0.55.

Am I doing something wrong (very possible!)?

Thanks in advance.

 

[schmeggy929]

Hold down home button(fingerprint scanner), tap left bottom Google Icon, then menu top left(3 bars), then Settings, Click Enable Google Assistant.

 

[ip33]

Thanks for swift reply.

No sign of the enable Google Assistant I'm afraid.

Any thoughts?

 

[schmeggy929]

What shows up when you hold fingerprint down?

 

[ip33]

Nothing like that I'm afraid

Just the old Google screen with the search box at the top and the box with Reminders, Events etc below

 

[gunnyman]

Is your Google play services up to date? I had assistant configuration as part of out of the box set-up.

Sent from my HTC U11 using Tapatalk

 

[ip33]

Deleted updates and then updated Play services and still nothing, it certainly is a mystery.

 

[velimircek]

Switched my phone to English and deleted Google App data, once I pressed home button for few seconds Google Assistant setup showed..

You can try that.

 

[ip33]

Thanks for your reply, but I'm afraid still no luck.

 

[velimircek]

Thanks for your reply, but I'm afraid still no luck.

What's the language of your phone?

What version of Google App?

 

[Conan1986]

I had to change my phone language and Google App language to English (US) as default, clear Google App data to have google assistant enabled.

 

[shineyads]

I have the same issue (all latest firmware & software updates).

 

[schmeggy929]

Have you tried the above solutions?
Can you go to App Drawer click Google App, 3 Bars at top Left, Then Settings. The top should be Google Assistant, subcategories under it are Settings and What can you do?

As people have stated change your language to English and then go to Settings/Apps and then to each of the Goggle Apps and clear cache. Google, Google Play Services. Then resync all.

 

[ip33]

Changing to English (US) has worked! Thanks to everyone for their help.

 

[scyp]

Are you guys able to get OK Google voice detection works? Is U11 able to wake up to these words even screen is off /locked/ screen on and unlocked? Even added to Trusted voice. I dont seems to get it work in English (US). Other then press and hold Google Assistant is working.

 

[rickschwar]

Possible solution to hands-free Google wakeword on U11

Setting up an HTC U11 for dual VA
1. Long press on the fingerprint reader to bring up Google Assistant.
2. Touch the drawer icon in the upper right.
3. Touch the 3 dots in the upper right.
4. Select Settings
5. Touch Phone under Devices
6. Touch ‘OK Google Detection’
7. Enable “Say OK Google any time”

Finish by saying "OK Google 3x. Now Google Assistant launches hands-free even when the screen is off.

- Rick