White and yellow spots on screen

[Wooby]

Hello have anyone experienced this thing of issue?

Do you think i will get a new device from warranty? Cause i wrote to the support they said they need to check my device on their own.



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[AlvinZahran98]

Yes, you could return your phone and you'll receive a replacement unit. But, let me ask you one question, does your phone's screen cracked? From what I've seen there, looks like it is cracked.

 

[Wooby]

Yes, you could return your phone and you'll receive a replacement unit. But, let me ask you one question, does your phone's screen cracked? From what I've seen there, looks like it is cracked.

Its not cracked Its a screen protector- tempered glass

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[AlvinZahran98]

Its not cracked Its a screen protector- tempered glass

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Oh okay..

 

[Wooby]

Oh okay..

So you Say that I can send my phone without any worries to Sony and I will get a new unit , BTW I flashed stock and have locked bootloader, do you think they won't see that I flashed other roms?

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[Wooby]

I send my device on guarranty
Will see what will happen when it returns to me, 3 days without my z3 and i am missing it already

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[h1ghland3r]

My Z3 has the exact same issue, even the locations are almost the same! I will call Sony tomorrow morning about the warranty. I've not unlocked the bootloader as well.
Give us news about your case, I believe I will have the same ending.

Sent from my Xperia Z3

 

[Wooby]

My Z3 has the exact same issue, even the locations are almost the same! I will call Sony tomorrow morning about the warranty. I've not unlocked the bootloader as well.
Give us news about your case, I believe I will have the same ending.

Sent from my Xperia Z3

My device is already in repair, bur for 4 days it says repair stopped cause of missing parts. Im so sad i want my z3 back sony said if my device dont arrive to me untill 18.10.16 i need to contact them

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[h1ghland3r]

My device is already in repair, bur for 4 days it says repair stopped cause of missing parts. Im so sad i want my z3 back sony said if my device dont arrive to me untill 18.10.16 i need to contact them

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Understood, keep us in touch. I'll send to Sony repair center this Monday because I need to backup my stuff first.

Sent from my Xperia Z3

 

[wolf0491]

Had this happen to my Z3 6633 once as well and it was replaced under warranty however my phone is now really old and it just happen again I doubt they replace my phone twice..I don't understand this issue lol.

Was just told Sony US doesn't work on non US phones anymore since May...They said to contact united arab emrites (super sorry if spelled wrong) support but I mean i don't speak that language...?haha oh well orange for life i guess

 

[h1ghland3r]

Had this happen to my Z3 6633 once as well and it was replaced under warranty however my phone is now really old and it just happen again I doubt they replace my phone twice..I don't understand this issue lol

I do believe this problem will come back again, even though I prefer send to the warranty. I had this problem with Dell once and the Dell tablet has the same white spots again.

Sent from my Xperia Z3

 

[Wooby]

Hey guys quick info.
Sony authorized repair center will send me a brand new z3, they said its impossible to repair that. So its worth to send when u have warranty and white spots/yellow. My z3 will come on monday, will write back.
Have a good day guys !

 

[h1ghland3r]

Hey guys quick info.
Sony authorized repair center will send me a brand new z3, they said its impossible to repair that. So its worth to send there. My z3 will come on monday, will write back.
Have a good day guys !

My Z3 arrived at Sony repair center yesterday, it's already repaired and it was send back to me today. I believe it will arrive on Tuesday. Idk, but I believe that I won't receive a new device. I'll update here later.

Sent from my Moto X

 

[Wooby]

Hey
I have got my new device on Monday
I really happy that they gave me a new Z3
Thanks for the help all!


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[h1ghland3r]

Hey
I have got my new device on Monday
I really happy that they gave me a new Z3
Thanks for the help all!


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My device arrived today. I'm waiting to know what they send to me, a new one or the same Z3. I'll arrive at house later today.

Sent from my Moto X

 

[h1ghland3r]

My Z3 was only repaired, but in fact they changed more than necessary. They replaced the front panel, front speakers, the back camera and the bezel. The device looks like a new one. =)

Sent from my Moto X