Accessories Whitestone [Dome Glass] Google Pixel 6 Pro Tempered Glass Screen Protector [Liquid Dispersion Tech] With Camera Film Protector

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icepixie

Senior Member
Jul 16, 2009
265
29
Google Pixel 6 Pro
I'm not thrilled with the mowei tgsp as the fingerprint sensor is iffy at best. Im planning to order Whitestone but am looking for feedback on their turnaround times.

Has anyone ordered directly from them in the last week or 2 and had their order ship (within the US) already?

I'm located in Canada but looking to drive to Washington State to pick up the item. I'm hoping it ships fast because the border rules with COVID testing could change any day.
 
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Over 24 hours later and my order still has NOT shipped. I was given a US post tracking number, but all it gives me is "label created, not yet in system"

What BS from whitestone. I have replied to customer support

"It has been well over 24 hours since I have received a US Postal tracking number and it STILL has not actually shipped. Where is my order!?

This whole fiasco is becoming more and more unacceptable and brand damaging. I used to talk to highly of your company and it's products. I pushed many friends and family to pay for the more expensive screen protectors from you. But now? Not happening.

Unsatisfied and very upset with the complete disregard for the early customer and terrible purchasing experience. 3 weeks and the order is still not out the door, while newer orders are still getting prioritized and delivered within days! Even AMAZON orders are getting to customers faster!

I ask again, where is my order and when is it getting to me!?"

This has been an ever increasing frustrating experience to say the least. Even more so when they stopped making screen protectors for pixel phones after the pixel 3
days later the tracking number finally said they got the package. then a few more days of it sitting in LA. and more back and forth with customer support. i am not impressed.

customer service gave me some generic bs response about international orders taking 21+ days to arrive (even though they can see that i am in canada, yes technically international but nothing coming from the states should take 21+ days to arrive after shipping)

Jan 7th 6 full days after i was told my order would be shipped out asap, their tracking still said "Pre-shipment info sent to USPS". 6 days is NOT as soon as possible to me. especially when they had the order for 3 weeks at that time.

Jan 8th my order FINALLY left the US. Jan 11th it finally got through customs in BC. Jan 13 finally got to my province.

today marks the 4th week after i placed my order and i still have not received my order. Canada post ETA is for monday Jan 17. 1 day short a whole month of waiting for my order. nothing on the website said it was a pre-order.
 

TiltedAz

Senior Member
Oct 19, 2007
516
73
I received the Whitestone a week or more back and finally got the nerve to try the install. I can't brag about how well it turned out but I'm in no hurry to do a second attempt either. The install failed when I pressed the tray bottom and nothing happened. The install video showed the bottom half of the glass was suppose to drop onto the glue. It got wonky after that but I mostly recovered with a few bubbles.

Fortunately the finger print reader worked fine without having to reprogram it. And, I agree, the glass feels silky smooth.
 
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days later the tracking number finally said they got the package. then a few more days of it sitting in LA. and more back and forth with customer support. i am not impressed.

customer service gave me some generic bs response about international orders taking 21+ days to arrive (even though they can see that i am in canada, yes technically international but nothing coming from the states should take 21+ days to arrive after shipping)

Jan 7th 6 full days after i was told my order would be shipped out asap, their tracking still said "Pre-shipment info sent to USPS". 6 days is NOT as soon as possible to me. especially when they had the order for 3 weeks at that time.

Jan 8th my order FINALLY left the US. Jan 11th it finally got through customs in BC. Jan 13 finally got to my province.

today marks the 4th week after i placed my order and i still have not received my order. Canada post ETA is for monday Jan 17. 1 day short a whole month of waiting for my order. nothing on the website said it was a pre-order.
finally. 1 month after i initially placed my order. i got my order. the product came in a bubble envelope, and the box inside slightly squished. inspecting the box, nothing inside was harmed.

installation isn't any different from past whitestone screen installations. and it feels so nice to be back to a smooth surface. i had a TPU screen protector before. i have 4 different cases. a noname thin hard plastic case from amazon, and 3 spigen. the liquid air, thin fit, and tough armor. the touch armor is at work so ill have to do a fitting with that tomorrow, but the other 2 spigen cases fit with no real gaps around the edges, the glass goes right up to the case on the curved sides. i have no worries the touch armor one will fit without issue. the thin hard plastic case doesn't cover the sides of the screen like the spigen ones do, so there is a big gap between the case and the screen protector. not the protectors fault.

i didn't bother putting on the tpu camera protector. i haven't seen good results with glass ones so i assume a plastic tpu one won't fair better.

overall it's nice to be back on glass rather than tpu, the install wasn't that bad if you've done them before like i have (watch the video first, then follow along and follow the instructions). it's just a a big of a pain to do, but give way better results. case compatibility is there.

but the delivery of the order. that was unacceptable. having the manufacture forget/ignore your order and start filling out newer orders head of even attempting to ship yours out? unacceptable. claiming and lying "Our fulfillment center is prioritizing the older orders first. We have requested your order be shipped asap" then not doing anything for a week? a slap in the face. it took longer for them to actually give the package to the US postal service than it took to get the package into my country (canada) and then ship the package across the country. i can literally get things from china faster. no formal apology from the company, no reimbursement, no offers to try to make it right. no follow up. nothing.

i won't order direct from their site anymore. screw em. i'll order off of amazon. (i'm in IT person i have 4 other work issued pixel 6 pros i need to get glass screen protectors for it's been a pain with what's available. so i'm kind of stuck with whitestone products as there is literally nothing else that doesn't have a hole cut out for the fingerprint scanner available)

product good. customer support and delivery terrible.
 
finally. 1 month after i initially placed my order. i got my order. the product came in a bubble envelope, and the box inside slightly squished. inspecting the box, nothing inside was harmed.

installation isn't any different from past whitestone screen installations. and it feels so nice to be back to a smooth surface. i had a TPU screen protector before. i have 4 different cases. a noname thin hard plastic case from amazon, and 3 spigen. the liquid air, thin fit, and tough armor. the touch armor is at work so ill have to do a fitting with that tomorrow, but the other 2 spigen cases fit with no real gaps around the edges, the glass goes right up to the case on the curved sides. i have no worries the touch armor one will fit without issue. the thin hard plastic case doesn't cover the sides of the screen like the spigen ones do, so there is a big gap between the case and the screen protector. not the protectors fault.

i didn't bother putting on the tpu camera protector. i haven't seen good results with glass ones so i assume a plastic tpu one won't fair better.

overall it's nice to be back on glass rather than tpu, the install wasn't that bad if you've done them before like i have (watch the video first, then follow along and follow the instructions). it's just a a big of a pain to do, but give way better results. case compatibility is there.

but the delivery of the order. that was unacceptable. having the manufacture forget/ignore your order and start filling out newer orders head of even attempting to ship yours out? unacceptable. claiming and lying "Our fulfillment center is prioritizing the older orders first. We have requested your order be shipped asap" then not doing anything for a week? a slap in the face. it took longer for them to actually give the package to the US postal service than it took to get the package into my country (canada) and then ship the package across the country. i can literally get things from china faster. no formal apology from the company, no reimbursement, no offers to try to make it right. no follow up. nothing.

i won't order direct from their site anymore. screw em. i'll order off of amazon. (i'm in IT person i have 4 other work issued pixel 6 pros i need to get glass screen protectors for it's been a pain with what's available. so i'm kind of stuck with whitestone products as there is literally nothing else that doesn't have a hole cut out for the fingerprint scanner available)

product good. customer support and delivery terrible.
i left a review on their site with a good review on the product but also with my complaints about customer service and delivery. apparently my review has been "submitted for approval". so i doubt it will get posted. what a crock of ****
 
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Ghisy

Senior Member
Mar 27, 2010
1,681
477
Is it me or customer services in general have gone downhill within the past few months?

In this case, it doesn't make me want to spend so much money on this and being told "whatever problem you have, just deal with it!".
 
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entropism

Senior Member
Jul 21, 2007
1,749
418
Linden, NJ
OnePlus 7T
Google Pixel 4a 5G
Received mine a while back, finally got around to installing it tonight. Standard whitestone install, nice and easy. My only concern now is if my case will push it up or not.

Currently using this: https://www.amazon.com/gp/product/B09HX388FB/

By FAR my favorite case right now, but I'd love to get my hands on the Tech21 Evo Check if they ever release it for the pro.
 

thacounty

Senior Member
Jun 26, 2008
1,545
337
Bowling Green
Just got mine and installed it today. I have to admit that I was skeptical that the FP sensor wouldn't be affected after putting one on an S21U. I was wrong to be skeptical. It works the exact same as it did before which was with a TPU film. If you are apprehensive like I was, just do it.

Now, I did make an error even though I had installed one before. There is a tab that you put in for it to lay on and I ridiculously forgot it and had to start over. I ended up getting bubbles and wasn't able to salvage anything from it. Also, make sure your table is level first. Mine was just a little off and I had it fixed, but lost some glue when I was trying to fix it. Just make sure you go slow and it's worth it 100%.
 
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Elfeno

Senior Member
Sep 5, 2013
78
18
Google Pixel 6 Pro
Ordered from France, shipping was a little expensive but after trying the mocolo one, wich spilled glue all around, and fingerprint scanner did work well at all, it was a kind of last ressort situation. Installation went smooth, the video guide and tools are very well made. It's literally the best try I have at a screen protector across 5 phones thanks to the frame around the phone, not a single bubble and perfectly aligned. Fingerprint scanner is working exactly the same as before, I did'nt even have to register fingerprint again. So, if you are outside the US, it may be a little expensive, but defininitely worth the price ! (protip: do it near your shower and put the shower full heat just before, until steam accumulate in the room, it will help to bring down floating dust)
 

sagiag

Senior Member
Sep 12, 2016
70
24
Hi guys I just installed the whitestone dome on my pixel 6 Pro
I can confirm that the finger print scanner working great.

The application is complicated but if you follow the YouTube video you should be fine.
 

sagiag

Senior Member
Sep 12, 2016
70
24
OK
so after less than 24 hours with the dome galss
i can say that its not good as i thought

i mean the fingerprint scanner works fine but the problem is that the screen protector started to pull up in the corners .

ive done everything like they said in the instructions so im not sure what happend .


now , i wioud like to order new one .

any one have recomendation about something ?

thanks
 

sagiag

Senior Member
Sep 12, 2016
70
24
Well i done exactly what they explained in the YouTube video

15 seconds at the beginning for each area
and then 1 min for each area
 

Izy

Senior Member
Found out what causes the lift since my case wasn't incontact with my mocolo but still had lift.

Turns out the display has a little flex if you push against the sides of the LCD you can notice the lift will increase
Even though you don't make contact will protector


Saying that even with lift mocolo doesn't hamper display since it's on edges.

So regardless any pressure on the curve can cause a d increase the lift
 
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zetsumeikuro

Senior Member
Jul 13, 2010
4,490
1,308
Found out what causes the lift since my case wasn't incontact with my mocolo but still had lift.

Turns out the display has a little flex if you push against the sides of the LCD you can notice the lift will increase
Even though you don't make contact will protector


Saying that even with lift mocolo doesn't hamper display since it's on edges.

So regardless any pressure on the curve can cause a d increase the lift
I've had my Whitestone on since the 31st of December and there's no lifting at all or signs that the glue is weakening around the edges. It pretty much looks the same as the day I put the protector on. Mocolo probably uses an inferior LOCA and sadly it doesn't hold up well over time.
 
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Izy

Senior Member
I've had my Whitestone on since the 31st of December and there's no lifting at all or signs that the glue is weakening around the edges. It pretty much looks the same as the day I put the protector on. Mocolo probably uses an inferior LOCA and sadly it doesn't hold up well over time.
Aye had since November but it's the glue yournrihht but also the fact the pixel screen has flex.

Can get a really cheap note 10nplus kit and use the glue in that considering I had 2 sets of glass and it's quite good
 

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  • 1
    My review and notes about the Whitestone for P6P:
    Hey, just wondering: how do you remove the loca glue if you mess up your first attempt?

    I still haven't installed mine because I'm afraid of messing up the phone. But I don't see myself using the screen naked...
    1
    Hey, just wondering: how do you remove the loca glue if you mess up your first attempt?

    I still haven't installed mine because I'm afraid of messing up the phone. But I don't see myself using the screen naked...
    That's a good question I've wondered myself. The first (proper) search result for this Google search (not the videos) leads to Whitestone's answer here.

    Note that I quickly gave up on my first attempt - I think I had it misaligned or something, and I was able to pull it right back off, but that was immediately and without attempting to cure it. I don't know how long it would stay easy to remove without curing, but Whitestone's directions I'm sure apply to when the glue is cured one way or another.
  • 12
    New! My personal newbie UV-cured screen protector review at post # 90. TL;DR - overall 95% satisfactory, fingerprint still works perfectly and looks and feels great.

    Note that they are not listed here https://www.whitestonedome.com/collections/google/pixel but they are listed here https://www.whitestonedome.com/collections/google, although the former also says "[Pre-Order ] Google Pixel 6 Pro & 6 Dome Glass Are Live NOW!" just with no links to the product.

    Direct link to P6P one here. Use the THANKYOU21 promo code for a further $6 off. Thanks to @LLStarks for that info. In the end, you pay for shipping instead of the (right now) default free 2-day shipping, and it only saves you $1.50. @lemonspeakerz says if you can find something for $1, use the XMAS25 code instead.

    Fyi, if you use this code, you loose out on the free 2-day shipping and you will be defaulted to the standard $5.99 shipping.

    In the end, the code still brings the total to be $1.50 cheaper than without... But the real question is, is 2 day shipping worth it for $1.50?

    I say, hell yes.

    If you can find something for $1, use this code instead.

    XMAS25​


    Also, whitedome is Not an American company. Fyi if you didn't know.

    Thanks to @igchy for the working promo codes breakdown.

    Working Codes:​

    12% OFF [XMAS12]​

    *NO MINIMUM PURCHASE REQUIRED​

    25% OFF [XMAS25]​

    *WITH A MINIMUM PURCHASE OF $35​

    THANKYOU21 works, but it brings price below $30 and you pay for shipping.

    I bought mine already without a promo code, but I left one in the cart while I was experimenting with other promo codes people said to try, and I just got an email with a link to buy the one in my cart for 10% off, but when I follow the link it says "WELCOMEBACK discount code isn’t available to you right now". Might be worth someone else trying it, though.

    A UV kit for the regular 6 is weird. They usually just do normal protectors for phones with flat screens.

    At least the installation trays look like they got a major upgrade in materials and they aren't charging the usual $50+ for either phone.

    The THANKYOU21 code works for $6 off.

    I confirm THANKYOU21 does work.

    The "OVDektNG" currently shown at the top of the page for 10% off did not work for me, however, it's showing the P6P and P6 screen protector 2-packs for $5 off what will be the normal price anyway.

    The P6P page says:

    *Please be informed shipping for this item will be only available from 28th Dec onwards. Shipping will be on the first order, first served basis.

    An email I just received from Whitestone regarding the request for them to make a Pixel 6 Pro screen protector. My original email below.
    Hi, just adding my vote for creating tempered glass screen protectors for the Pixel 6 Pro and Pixel 6. Thanks!

    Whitestone's email:
    Hi

    Thank you for reaching out to us.
    we might be selling Pixel 6 series Dome Glass but we need to purchase the device and then develop them so it will take some times.

    Thank you,
    6
    Are you sure that's not what the package says

    then see pics here: https://forum.xda-developers.com/t/pixel-6-pro-screen-protector.4346387/post-85848951

    It's a dot matrix protector. I for one, am SHOCKED some chinese no-name brand lied about their product. Shocked, I say.
    4
    Just fitted mine, and WOW!

    no issues with install after watching and following the instructional video

    i was worried at one poit the liquid would not reach the top, slowly but surely it got there though

    i am in love with my phone again, the colour and clarity of the pixel phone still shines through with this screen protector, it seems my old one put a kind of colour cast on the phone, now the screen is so clearand looks great again.

    yes they are more expensive than a standard TGSP but i would recommend them now very much so
    3
    Dont the current ones out there have problems with fingerprint reader?
    I have this one (CoverOn) on my phone right now and no, fingerprint reader does not work. Several other people have mentioned this particular one doesn't work for them either (as with all the others). I am keeping it on though b/c it's nice, fits well, does well with not leaving too many smudges/prints, etc. Also feels nice. Until one comes out that works with the fingerprint reader, I'll stay with this and use a pin. I like the protection of tempered glass vs. TPU/PET, etc..
    3
    i will stay naked until Whitestone. Might be 6 months down the line though.