Why Can't I Get Past Samsung Account?

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Nickerz

Member
Apr 15, 2008
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I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).

Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.

So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps... :giggle:

P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
 

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SubwayChamp

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Aug 6, 2016
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I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).

Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.

So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps... :giggle:

P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unlocked S5?
Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
 

dave678

Senior Member
Aug 17, 2019
413
44
What model?

I use my S5 for my RC hobby (Traxxas app to power my X-Maxx lights and settings) and I recently did a hard factory reset to get rid of everything else on the phone and speed it up. It reset fine and the wizard lets me setup wifi and then my google account but then it prompts me to sign into my Samsung Account but I can't. I keep getting the error "Processing Failed" (see screenshot below...).

Samsung told me the phone needs to be reflashed so they gave me a Samsung Repair Center near me (Best Buy Geek Squad) but they said they don't have the software to reflash it b/c the S5 is too old. Then Samsung told me I can mail it to them for free and they they will reflash the software but they just emailed me today saying they don't have the software to reflash it.

So now what do I do? I don't want to spend money on another phone since this worked just fine until after the factory reset. I just wanted to use this phone for the Traxxas app and nothing more. I'm hoping someone can help point me in the right direction. Hopefully nothing too complicated but I can follow steps... :giggle:

P.S. Will I still have issues getting past this Samsung Account login screen if I buy a cheap unl
Get a different S5 model. You'll thank me later. https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/

Samsung has a kind of FRP Google-ish protection, someone else signed in the Samsung account without log out correctly previous to factory resetting the device.
Nope only Verzion and ATT have that becasue they're cloneware models
 

SubwayChamp

Senior Member
Aug 6, 2016
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Nope only Verzion and ATT have that becasue they're cloneware models
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
 

dave678

Senior Member
Aug 17, 2019
413
44
Not sure what you mean with, but my answer still remains, Samsung has this lock to all Samsung devices, not only those models, when the device was reset, without logging out first of the Samsung account, in a reboot, device will prompt for the Samsung ID and the password, of course, if no one has signed in, previously, this measure is not triggered.
My Tmobile one doesn't https://androidforums.com/threads/42-galaxy-s5-models-dummies-guide.892162/
 

dave678

Senior Member
Aug 17, 2019
413
44
Well, maybe, but not that only VZN and AT&T, (or probably you mean from the US branded variants)
Samsung has the Reactivation lock enabled for all devices since various Android versions ago, from what I remember, at least MM.
Also, can depend on the specific build number.
Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
 

SubwayChamp

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Aug 6, 2016
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Because ATT and Verizon S5 models have that FRP thingy on by default and they are cloneware models that are not even running stock Samsung Touchwiz as it has been heavily modified to fit their network. I know this because I did a firmware downgrade with my Verizon S5 and that popped up. My Tmobile S5 when I downgraded from 6.0.1 to 5.0 that screen didn't pop up. My N910C running 5.1.1 I did a factory reset from recovery and that screen didn't pop up.
It wasn't implemented on Lollipop.
 

dave678

Senior Member
Aug 17, 2019
413
44
Of course, KK is previous than Lollipop.
Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
 

SubwayChamp

Senior Member
Aug 6, 2016
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Which proves my point that the ATT and Verizon models are basically cloneware models since I didn't encounter the device is locked due to a abnormal factory reset . I don't know why you keep insisting that ATT and verizon models are basically stock Samsung firmware phones.
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.

It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.

Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?

If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
 

dave678

Senior Member
Aug 17, 2019
413
44
Don't say that I said something that I didn't.
I talked about the Reactivation Lock, present in all Samsung devices, at least, from what I remember, since MM, (And hilariously, you mentioned KitKat), and I'm repeating my words, as you can check.

It doesn't matter if the device is sold to any country, or region, or whatever.
After that, a carrier can put what they want over that firmware, (they have this established in the contract), but the Reactivation Lock feature will be still there.

Improving security is not an election, it's a plus, that Samsung offers. For what reason, carriers couldn't want this feature, till the point of discard it from its devices?

If you didn't know about Reactivation Lock, well, now you know, you will find an impressive amount of information, about it, on the net.
Imo it's only present on the Verizon and AT&T models like I said because Tmobile firmware is close to a G900F model firmware as you can get and I did a factory reset with my Samsung account still present on the device and that did not pop when I logged back into my Samsung account. You apparently still can't grasp the concept that the Verizon and AT&T models are basically cloneware models aka heavily modified do they don't resemble stock Samsung firmware.