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Why didn't my apps install on my new U11+ ?

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Jeff in 92833

Member
Oct 24, 2013
17
3
Fullerton
I just bought a U11+ as an upgrade to my U11 and am configuring it, which is taking longer than I expected because neither of the two backups I did (htc's and Backup Your Mobile) installed most of the apps (or their data). Also, I've had two System updates in the last two days.

I got my custom background, the Keep Notes app (plus its data) and Facebook; that's pretty much it.

What did I overlook?

Oh, yeah... I cannot find a setting to keep the display on when powered. Anyone know how to do that?
 

blackhawk

Senior Member
Jun 23, 2020
6,492
2,129
If you did a jump to a new OS version or device that may be why.
If you did any major firmware updates on the new device, it's factory reset time.
Otherwise clear the system cache.
Manually loading them may be your only option.

Welcome to the fking planet😳🤣
 

Jeff in 92833

Member
Oct 24, 2013
17
3
Fullerton
If you did a jump to a new OS version or device that may be why.

That occurred to me when I (finally) checked the OS version and saw that it was 8.

I've been getting update notices for the last two days and the most recent one (the third) was the Android 9 OS (update # 2.19.401.2). Where can I check on official updates so I can get an idea when this will stop (because manually looking for updates this morning got me nothing, then I saw the update prompt a couple hours later).

Updated to 9, rebooted and verified that Google Drive is connected, but I'm still not getting Backup & Restore to work. Will have to experiment with the others.
 

blackhawk

Senior Member
Jun 23, 2020
6,492
2,129
That occurred to me when I (finally) checked the OS version and saw that it was 8.

I've been getting update notices for the last two days and the most recent one (the third) was the Android 9 OS (update # 2.19.401.2). Where can I check on official updates so I can get an idea when this will stop (because manually looking for updates this morning got me nothing, then I saw the update prompt a couple hours later).

Updated to 9, rebooted and verified that Google Drive is connected, but I'm still not getting Backup & Restore to work. Will have to experiment with the others.

I learned long ago that if your OS is fast, stable and fulfilling its mission, let it be.
I've been on Pie for 2 years, my last reload was 1.5 years ago, still fast and stable with minimum maintenance. What's not to like?
Unless you start screwing with the firmware and bring in new issues that need fixed.

Security generally isn't an issue unless you do something stupid.
There's no saving dumb bunnies... be careful what you load and download.
 

Jeff in 92833

Member
Oct 24, 2013
17
3
Fullerton
If you did a jump to a new OS version or device that may be why.
If you did any major firmware updates on the new device, it's factory reset time.
Otherwise clear the system cache.
Manually loading them may be your only option.

Welcome to the fking planet😳🤣

I did a Factory Reset (but it stayed Android 9). I did this because I had 'restored' a lot of files from Backup Your Mobile's (aka BYM) work on my U11.

Two things are bothering me:
1) The HTC Transfer Tool is not working this time (it transfers the PIN Code, but never gets to CONFIRM. After repeated attempts following reboots, etc., I have noticed that the PIN Code sometimes flickers off and back on again; what's up with that?).
2) BYM transferred my SMS and MMS to my U11+, but clicking on a text message that includes an MMS just makes the message thread avatar flicker and stay on the message thread listing (not even a flicker of the thread is displayed).
 

blackhawk

Senior Member
Jun 23, 2020
6,492
2,129
You mean screen lock codes?
First I don't password lock devices. You're the most likely one to end up getting locked out.
If you do use one I wouldn't attempt to back it up and transfer it. If it gets corrupted what follows won't be fun.

Pie's a good OS.
Clearing the system cache never hurts to try when experiencing glitches.
 

Jeff in 92833

Member
Oct 24, 2013
17
3
Fullerton
You mean screen lock codes?
First I don't password lock devices. You're the most likely one to end up getting locked out.
If you do use one I wouldn't attempt to back it up and transfer it. If it gets corrupted what follows won't be fun.

Pie's a good OS.
Clearing the system cache never hurts to try when experiencing glitches.

No, I did not mean screen lock codes. The HTC Transfer utility worked the first time I tried it before the Factory Reset, but it's not working now. The PIN Code is displayed on the source phone, but it doesn't activate the confirmation button to do the transfer.

I have since learned that many of the apps that were copied over via Google Play's utility also transferred the data, but not all the apps were transferred.

More research to be done, it seems.
 
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blackhawk

Senior Member
Jun 23, 2020
6,492
2,129
No, I did not mean screen lock codes. The HTC Transfer utility worked the first time I tried it before the Factory Reset, but it's not working now. The PIN Code is displayed on the source phone, but it doesn't activate the confirmation button to do the transfer.

I have since learned that many of the apps that were copied over via Google Play's utility also transferred the data, but not all the apps were transferred.

More research to be done, it seems.

My bad... I use Google search a lot and it doesn't need to be that specific model or OS version most times. Many of the issues are long standing. I even use solutions for other manufacturers models. Whatever comes in handy.
And/or just play with it until I work it out.

I haven't used that app. If you upgraded the firmware or are transferring data from another device these kind apps can screw up especially with app settings.
If you're doing a factory reset because of an issue or a crash they can inadvertently reload the root cause of the issue.

It's nice to save the homescreen, theme, icon setting on a reload using these though. Most apps I hand reload/configure or use the app's backup setting file like with Poweramp or DIGI Clock which are very intensive to set from scratch.

Critical data I save in a master backup folder(s) as files. Be ready to reload at any time as most crashes while rare give little or no warning. Redundantly backup critical data to at least 2 hdds that are physically and electronically isolated from each other and the PC.

Most times a factory reset is to give the device a clean slate. Looking over app settings while setting them up helps to spot things you may have previously missed. It helps a lot to be familiar with the nuts and bolts at the user interface level. Many times when troubleshooting this is where the answers lurk.

I consider my first load or two on a new phone trail runs. After which it's pretty well sorted out for a clean load. I do the same on PCs. Android's are very forgiving but poorly written apps or the user can still skew hidden user settings that are hard to find/access on a stock device. A stable, fast load is a pleasure to use and will run well for a long time with only simple maintenance on a stock Android.
 

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    You mean screen lock codes?
    First I don't password lock devices. You're the most likely one to end up getting locked out.
    If you do use one I wouldn't attempt to back it up and transfer it. If it gets corrupted what follows won't be fun.

    Pie's a good OS.
    Clearing the system cache never hurts to try when experiencing glitches.

    No, I did not mean screen lock codes. The HTC Transfer utility worked the first time I tried it before the Factory Reset, but it's not working now. The PIN Code is displayed on the source phone, but it doesn't activate the confirmation button to do the transfer.

    I have since learned that many of the apps that were copied over via Google Play's utility also transferred the data, but not all the apps were transferred.

    More research to be done, it seems.