Why I HATED the Surface Pro (just in case you were tempted) ...

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mitchellvii

Senior Member
Jul 10, 2010
5,918
1,372
Charlotte, NC
www.executivedecision.biz
I just had to do it. All the hype, all the articles, the lure of OneNote's full power. I had to drop $1000 on a Surface Pro just to see what the fuss was about. Hell, I could always return it but I had to know for myself.

I truly truly HATED the Surface Pro. Here is as short list of what sucks:

1) It's HOT. How hot? After holding it for 30 minutes I felt like I had grabbed a ceramic cup I heated in the microwave. My hand was actually bright red. I have no idea how any sane person could stand holding this toaster over in their hands for any period of time.
2) It's HEAVY. How heavy? Big piece of metal heavy. Also because of it's hard angles it is no fun to hold.
3) It is IMPOSSIBLE TO USE IN PORTRAIT. I mean, this tablet must be a foot high in portrait. If you are trying to type on the soft keyboard the keys are literally 10 inches from the words you are typing so thumb typing is pointless.
4) Considering this has an i5 CPU it actually lags. Scrolling on web pages stutters and dragging pictures across OneNote jerks around like mad (this may actually be a feature of OneNote as it snaps to a grid - so not a bug necessarily).
5) Firefox (if you like that browser) is a DISASTER on this. Pinch to zoom is total fail. Again a lag fest.
6) 1920 x 1080 may sound awesome but on a tablet this small it's not. Even zoomed at 150% text and icons can be tiny and very hard to click.
7) Windows 8 is a schizophrenic mess even on this. Whoever decided Metro was a good idea HAD to be high.
8) The included stylus has a hard plastic tip. Hard plastic tip on slick glass equals HARD TO WRITE. The Note 10.1's rubber tipped stylus is far better.
9) The Surface Pro is not designed to be a tablet. It is more like an ultrabook with a removable keyboard and a pen that you can hold in your hands (if you must).

Why did I write this? Well, if like me you have felt tempted by the Surface Pro and access to full blown OneNote with inking, I wanted to put your mind at rest - don't. The Note 10.1 is a far more "useable" tablet for half the cash.
 
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AlexDaryan

Member
Nov 6, 2012
6
3
I totally agree with everything you wrote. My company has given me a surface Pro to test out and I would add the following to your list:

Battery life is only about 4 hours so you are forced to have extra chargers, one for home and one for the office.
The size of the charger is huge. Its a small brick!
There is no silo for the pen! You are supposed to attach the pen in the magnetized power port which means that any little bump and you lose the pen. I give Samsung a lot of credit of delaying the release of the Note 10.1 to redesign a silo for the Spen.

The things I like about the Pro is having Office 2013 and the keyboard cover. However, I actually do not like OneNote. I prefer SNote a hundred times. There is an SNote app for Windows 8 but only for Samsung branded devices. I wish they would make it available for all.

Sent from my GT-N8013 using xda app-developers app
 

klau1

Senior Member
Jan 1, 2008
1,794
392
I just had to do it. All the hype, all the articles, the lure of OneNote's full power. I had to drop $1000 on a Surface Pro just to see what the fuss was about. Hell, I could always return it but I had to know for myself.

I truly truly HATED the Surface Pro. Here is as short list of what sucks:

1) It's HOT. How hot? After holding it for 30 minutes I felt like I had grabbed a ceramic cup I heated in the microwave. My hand was actually bright red. I have no idea how any sane person could stand holding this toaster over in their hands for any period of time.
2) It's HEAVY. How heavy? Big piece of metal heavy. Also because of it's hard angles it is no fun to hold.
3) It is IMPOSSIBLE TO USE IN PORTRAIT. I mean, this tablet must be a foot high in portrait. If you are trying to type on the soft keyboard the keys are literally 10 inches from the words you are typing so thumb typing is pointless.
4) Considering this has an i5 CPU it actually lags. Scrolling on web pages stutters and dragging pictures across OneNote jerks around like mad (this may actually be a feature of OneNote as it snaps to a grid - so not a bug necessarily).
5) Firefox (if you like that browser) is a DISASTER on this. Pinch to zoom is total fail. Again a lag fest.
6) 1920 x 1080 may sound awesome but on a tablet this small it's not. Even zoomed at 150% text and icons can be tiny and very hard to click.
7) Windows 8 is a schizophrenic mess even on this. Whoever decided Metro was a good idea HAD to be high.
8) The included stylus has a hard plastic tip. Hard plastic tip on slick glass equals HARD TO WRITE. The Note 10.1's rubber tipped stylus is far better.
9) The Surface Pro is not designed to be a tablet. It is more like an ultrabook with a removable keyboard and a pen that you can hold in your hands (if you must).

Why did I write this? Well, if like me you have felt tempted by the Surface Pro and access to full blown OneNote with inking, I wanted to put your mind at rest - don't. The Note 10.1 is a far more "useable" tablet for half the cash.


@mitchellvii

Why don't you try out one of the Samsung Atom Tablets and let us know your experience.

The Atom editions should solve issues:
1 & 2.

If you install and Dual Boot Android 4.0 x86, then that should solve issues:
3,4,5,6,7

Thus, you can retain the convenience of the Android OS and have the power of Windows 8 without carrying more than 1 device.
 

erica_renee

Senior Member
Sep 16, 2010
2,482
527
54
Louisville
I played with one at local store. Win 8 is just not a touch environment. Metro was a try and fix. Microsoft will have to forget they own windows and start thinking fresh to compete with android and crapple. Which both rather you dislike either of the two are becoming very mature and complete operating systems build around your fingers. Not a true business class os patched to try and compete. I will also add tablet software is getting better at productivity and will eventually be able to compete with the true ms type program's. The power of these device's are amazing. If you need full productive programs for now stick with a ultra book type notebook computer. The note 10.1 is the second best thing to that. There is no 3rd place device
My opinion of course conclusion is get a traditional notebook or a note 10.1 tablet
 
E

ECOTOX

Guest
@mitchellvii

Why don't you try out one of the Samsung Atom Tablets and let us know your experience.

The Atom editions should solve issues:
1 & 2.

If you install and Dual Boot Android 4.0 x86, then that should solve issues:
3,4,5,6,7

Thus, you can retain the convenience of the Android OS and have the power of Windows 8 without carrying more than 1 device.

I can't say I agree that Android x86 is a solution. I don't even know how easy it'd be to install on the Pro. Android x86 project has come a long way but there are still issues with it, once it's as easy as just compiling it to x86 then let's talk

Sent from my Galaxy Nexus using Tapatalk 2
 

panda-man

Member
Mar 28, 2013
25
3
Beijing
was walking around the mall and finally saw a surface pro. funny thing is i just read the ts mention the things yesterday. the thing that mostly stuck out was the weight. so first thing i did was pick it up. man that is like picking up a plate of iron... couldnt really get anything going well in the few minutes i messed with it. win8 definately not something for me. nor is carrying around an iron plate...
 

Radial12

Member
Jan 8, 2008
5
1
from a traveling salesman's viewpoint, I love it. I am able to install and run various programs such as AutoCAD (with wedge mouse), a custom estimating software...
Granted the battery life could be better, but I'm able to make sales calls and RDP for my office desktop printouts/updates on the unit without having to charge through a moderate days work. I've never had the heat buildup as described in the first post and it does not have the apps you'll find in the play store. but for a laptop replacement you can travel light with, love it.
FWIW
 
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Bruh-Man

Member
Mar 23, 2009
23
1
I think Microsoft has missed the boat. They're obviously not getting Voice of Customer, but are getting voice of Developers when they make these products. Apple figured out what MOST people want for a tablet. Android is assuredly closing that gap and raising the bar (S-Pen). I would recommend that Windows quit trying to compete but get smart and work with Android, so both can crush the Apple serpent.
 

peare

Senior Member
May 10, 2006
261
17
I have been using Samsung's Ativ Pro for some months now... err... not using at all. It just sits there. Microsoft has missed the train of the mobile age. Because of battery issues it just cant stand by like İOS or Android, it just goes to deep sleep and you cant get your push messages from Facebook.. and no e-mail alerts. I agree it is a detachable ultrabook. I love my Galaxy note II and 10.1, and hardly use my Ipad4.
 

asdfuogh

Senior Member
Jun 22, 2011
573
66
I actually like the Surface Pro, but it's definitely NOT the same as this tablet. I mean, the Surface is definitely not a.. use-anywhere kind of tablet (I mean, its main "attraction" is that keyboard which really just means that it's not in the same tablet market). So, I'd say that you have to change your expectations because it is definitely an ultrabook in disguise.
 

diggedy

Senior Member
Feb 1, 2009
387
71
Durham
The battery life would stop me switching. With my screen brightness turned down I can get a full day at uni out of my note (~ 8 hours) which is fantastic
 

TheWerewolf

Senior Member
Nov 24, 2006
268
156
Surrey, BC
Mixed feelings...

The weird beveled sides are weird and makes it hard to hold.

The battery life is terrible - even for a full i5 slate.

It is chunky.

I have a Samsung Series 7 slate, which was the reference platform for Win8 and it's a lot better.

As for Win8 itself - yep.. schizophrenic is a good description. You're using desktop and suddenly you're in Metro. You're using Metro and suddenly you're in the desktop. You want to run something - and bam back in Metro - except it's not all your apps - just some of them so over to search which shows you all your apps.

Bring up the keyboard in Metro, things work ok (mostly). Do it in desktop - and it's a crapshoot as to whether it'll come up automatically - and when it does it rearranges your desktop.

Bah.
 

Bruh-Man

Member
Mar 23, 2009
23
1
Sounds like its quite aways from general populations

Sent from my GT-N8013 using xda app-developers app
 

demandarin

Senior Member
Apr 7, 2010
7,021
2,038
Alexandria, Va
I purchased this over the weekend the surface pro 128gb version with type cover. im loving the experience with it so far. its a great and powerful device. no lag at all unlike what the op mentioned. lol
 

mrcrassic

Senior Member
Sep 28, 2007
353
32
New York
I too had the Pro. It was a very good ultra book (the best out there, in my opinion) that had a kick ass Wacom digitizer, awesome specs (the hard drive is fast as ****) and excellent style. I had it for five months and didn't regret it at all. I found it to be quite light, though obviously not as light as my Note.

It was just a ****ty tablet. Heavy (for a tab), terrible battery life and no Metro apps that are worth having. I used the Desktop most of the time, even after moving to 8.1. Shame, really; I think Metro is a fantastic platform for tablets.

I actually didn't know the Note 10.1 existed until I sold it off last week. I would have never bought it if I did, seeing how it is $500 more. The Note is so much better (right now), since it does everything my Pro did but with more battery, less weight and a Chrome browser that is actually functional. In fact, I found my Note to be easier for reading than my Nexus 7 and sold that off too! The Surface was too heavy for me to read on, and there were no apps for that anyway.

Its screen resolution kind of bites and I miss having a kickstand, but other than that I'm super happy to have sold it off.
 

Sher The Love

Senior Member
Sep 13, 2011
338
126
California
If it wasn't for the battery life, I would have bought the surface pro over the note, although I don't plan on using the metro UI at all. I've used it for a total of about an hour and while using the regular desktop in touch mode I didn't run across any issues. Most things there an app for on android you can do through a full Web browser or there's a regular windows program for.

Part of me wants to say that if you're just Web browsing and watching movies then android is a good pick, but I'm getting fed up with pages not loading correctly when trying to browse the Internet. Half of the Web based ebooks I use for school either don't load or have issues.

From a hardware standpoint, I'm never holding my tablet straight out without it resting on something, so weight wouldn't be a issue. If I personally wanted a super casual tablet, I think a cheap 7" tablet like the Nexus 7 would be much better and more comfortable.

It amazes me how quick people are to criticize windows 8. All the metro UI really is is a new start menu that's more touch friendly. Tablet users complain there are no apps, yet have thousands of full blown windows apps they can use. Desktop users complain the start button is gone when all they have to do is hover in the same spot and it appears.

I've been researching for a new tablet or convertible to bring to school there are too many negative reviews for windows 8 for ridiculous reasons. No YouTube app? Guess what, I can play flash in the web browser. The drop box app isn't very good? Guess what, I can install the regular windows program and get two way sync. No email notifications in standby mode? My guess is you have an android phone going off right next to wherever your tablet is anyway.

Lastly, the surface pro is a hybrid device. So it isn't going to be the perfect tablet or the perfect ultra book. Its for people who want a mix of the two. For a device that's been out for nearly nine months, some of these complaints shouldn't be much of a surprise. I don't think its justified to make a thread bashing the product because you failed evaluate your wants and needs and didn't research a $1000 tablet.

Sent from my GT-N8013 using xda app-developers app
 

m4nc1n1

Member
Jan 25, 2011
7
0
Mount Lebanon
If it wasn't for the battery life, I would have bought the surface pro over the note, although I don't plan on using the metro UI at all. I've used it for a total of about an hour and while using the regular desktop in touch mode I didn't run across any issues. Most things there an app for on android you can do through a full Web browser or there's a regular windows program for.

Part of me wants to say that if you're just Web browsing and watching movies then android is a good pick, but I'm getting fed up with pages not loading correctly when trying to browse the Internet. Half of the Web based ebooks I use for school either don't load or have issues.

From a hardware standpoint, I'm never holding my tablet straight out without it resting on something, so weight wouldn't be a issue. If I personally wanted a super casual tablet, I think a cheap 7" tablet like the Nexus 7 would be much better and more comfortable.

It amazes me how quick people are to criticize windows 8. All the metro UI really is is a new start menu that's more touch friendly. Tablet users complain there are no apps, yet have thousands of full blown windows apps they can use. Desktop users complain the start button is gone when all they have to do is hover in the same spot and it appears.

I've been researching for a new tablet or convertible to bring to school there are too many negative reviews for windows 8 for ridiculous reasons. No YouTube app? Guess what, I can play flash in the web browser. The drop box app isn't very good? Guess what, I can install the regular windows program and get two way sync. No email notifications in standby mode? My guess is you have an android phone going off right next to wherever your tablet is anyway.

Lastly, the surface pro is a hybrid device. So it isn't going to be the perfect tablet or the perfect ultra book. Its for people who want a mix of the two. For a device that's been out for nearly nine months, some of these complaints shouldn't be much of a surprise. I don't think its justified to make a thread bashing the product because you failed evaluate your wants and needs and didn't research a $1000 tablet.

Sent from my GT-N8013 using xda app-developers app



Well said!
-Sent from my laptop running Windows 8 ;)
 

jedah

Senior Member
Jun 10, 2008
459
49
The drop box app isn't very good? Guess what, I can install the regular windows program and get two way sync.

Sent from my GT-N8013 using xda app-developers app

This feature was an unexpected gem for me. Before if I drew something in Sketchbook on the Note, I had to hit the share button, and pick a format to export to the cloud. Now, I just save it to my Dropbox folder (which I set as the default location), and it'll show up in on my desktop when I get home.

I've been using a Samsung Ativ 500T for a few weeks now, and I actually really like it. The main reason I bought it was I was getting tired of my Note botching all the formulas when I tried to open up an Excel spreadsheet in Polaris, QuickOffice, Google Doc (or fill in your Office Suite). The formatting also became funny on Word docs after opening in one of the above mentioned apps. I'm even able to run PS7 (I'm an amateur, so I don't need CS5 or later).

Of course this device is not perfect. As a straight replacement for a Note or iPad on the go, I still like the Note better. Screen rotation is a bit wonky sometimes on the Ativ. Although the wide screen is great for productivity, it's a bit unweildy, especially in portrait. There is connected standby, but not sure if it stays connected even in deep sleep. So, e-mails don't get come in when I'm asleep. Certain functions also don't work while in deep sleep: I haven't found a decent alarm app I can use (I used my Note as a backup alarm in case I didn't wake up to my phone).
 
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Sher The Love

Senior Member
Sep 13, 2011
338
126
California
This feature was an unexpected gem for me. Before if I drew something in Sketchbook on the Note, I had to hit the share button, and pick a format to export to the cloud. Now, I just save it to my Dropbox folder (which I set as the default location), and it'll show up in on my desktop when I get home.

I've been using a Samsung Ativ 500T for a few weeks now, and I actually really like it. The main reason I bought it was I was getting tired of my Note botching all the formulas when I tried to open up an Excel spreadsheet in Polaris, QuickOffice, Google Doc (or fill in your Office Suite). The formatting also became funny on Word docs after opening in one of the above mentioned apps. I'm even able to run PS7 (I'm an amateur, so I don't need CS5 or later).

Of course this device is not perfect. As a straight replacement for a Note or iPad on the go, I still like the Note better. Screen rotation is a bit wonky sometimes on the Ativ. Although the wide screen is great for productivity, it's a bit unweildy, especially in portrait. There is connected standby, but not sure if it stays connected even in deep sleep. So, e-mails don't get come in when I'm asleep. Certain functions also don't work while in deep sleep: I haven't found a decent alarm app I can use (I used my Note as a backup alarm in case I didn't wake up to my phone).

I sold my note and got a 500T a little over a month ago. While I'm not completely satisfied due to the speed, it's far better than the note was for school. I knew it would be slow, but I got it to hold me off till some newer haswell convertibles came out. Glad I bought the note and 500T refurbished for under $360.

In my opinion, Onenote is much better than anything on android. Especially being able to print full webpages to it. It helps when most of my accounting homework is online based. I can print to onenote and have detailed notes and the problems worked out. I could even get these pages to load correctly on my Note.
 

Stocklone

Senior Member
Aug 18, 2010
118
32
I just pre-ordered the Surface Pro 2 for my wife. We got the 256GB option. She wants to be able to consolidate her notebook and Note 10.1 into 1 device. She's a mechanical engineering major and will be running CAD, Matlab, etc and also has a lot of Office oriented and online homework. I think mainly she wants a computer where she can take equation heavy notes on without having to worry what to do on which device and forget about file syncing. Her current notebook is heavy @ 5lbs. Does this seem reasonable or are we asking for a $1500 headache? I keep saying it's going to a heavy tablet. She keeps saying but it's going to be a light notebook. Notifications don't matter since she has an Android phone. We're selling her Note 10.1 to a friend to help finance the Surface Pro 2 so that won't be available to her. I'm excited but nervous at this point.
 

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    I just had to do it. All the hype, all the articles, the lure of OneNote's full power. I had to drop $1000 on a Surface Pro just to see what the fuss was about. Hell, I could always return it but I had to know for myself.

    I truly truly HATED the Surface Pro. Here is as short list of what sucks:

    1) It's HOT. How hot? After holding it for 30 minutes I felt like I had grabbed a ceramic cup I heated in the microwave. My hand was actually bright red. I have no idea how any sane person could stand holding this toaster over in their hands for any period of time.
    2) It's HEAVY. How heavy? Big piece of metal heavy. Also because of it's hard angles it is no fun to hold.
    3) It is IMPOSSIBLE TO USE IN PORTRAIT. I mean, this tablet must be a foot high in portrait. If you are trying to type on the soft keyboard the keys are literally 10 inches from the words you are typing so thumb typing is pointless.
    4) Considering this has an i5 CPU it actually lags. Scrolling on web pages stutters and dragging pictures across OneNote jerks around like mad (this may actually be a feature of OneNote as it snaps to a grid - so not a bug necessarily).
    5) Firefox (if you like that browser) is a DISASTER on this. Pinch to zoom is total fail. Again a lag fest.
    6) 1920 x 1080 may sound awesome but on a tablet this small it's not. Even zoomed at 150% text and icons can be tiny and very hard to click.
    7) Windows 8 is a schizophrenic mess even on this. Whoever decided Metro was a good idea HAD to be high.
    8) The included stylus has a hard plastic tip. Hard plastic tip on slick glass equals HARD TO WRITE. The Note 10.1's rubber tipped stylus is far better.
    9) The Surface Pro is not designed to be a tablet. It is more like an ultrabook with a removable keyboard and a pen that you can hold in your hands (if you must).

    Why did I write this? Well, if like me you have felt tempted by the Surface Pro and access to full blown OneNote with inking, I wanted to put your mind at rest - don't. The Note 10.1 is a far more "useable" tablet for half the cash.
    4
    If it wasn't for the battery life, I would have bought the surface pro over the note, although I don't plan on using the metro UI at all. I've used it for a total of about an hour and while using the regular desktop in touch mode I didn't run across any issues. Most things there an app for on android you can do through a full Web browser or there's a regular windows program for.

    Part of me wants to say that if you're just Web browsing and watching movies then android is a good pick, but I'm getting fed up with pages not loading correctly when trying to browse the Internet. Half of the Web based ebooks I use for school either don't load or have issues.

    From a hardware standpoint, I'm never holding my tablet straight out without it resting on something, so weight wouldn't be a issue. If I personally wanted a super casual tablet, I think a cheap 7" tablet like the Nexus 7 would be much better and more comfortable.

    It amazes me how quick people are to criticize windows 8. All the metro UI really is is a new start menu that's more touch friendly. Tablet users complain there are no apps, yet have thousands of full blown windows apps they can use. Desktop users complain the start button is gone when all they have to do is hover in the same spot and it appears.

    I've been researching for a new tablet or convertible to bring to school there are too many negative reviews for windows 8 for ridiculous reasons. No YouTube app? Guess what, I can play flash in the web browser. The drop box app isn't very good? Guess what, I can install the regular windows program and get two way sync. No email notifications in standby mode? My guess is you have an android phone going off right next to wherever your tablet is anyway.

    Lastly, the surface pro is a hybrid device. So it isn't going to be the perfect tablet or the perfect ultra book. Its for people who want a mix of the two. For a device that's been out for nearly nine months, some of these complaints shouldn't be much of a surprise. I don't think its justified to make a thread bashing the product because you failed evaluate your wants and needs and didn't research a $1000 tablet.

    Sent from my GT-N8013 using xda app-developers app
    2
    I totally agree with everything you wrote. My company has given me a surface Pro to test out and I would add the following to your list:

    Battery life is only about 4 hours so you are forced to have extra chargers, one for home and one for the office.
    The size of the charger is huge. Its a small brick!
    There is no silo for the pen! You are supposed to attach the pen in the magnetized power port which means that any little bump and you lose the pen. I give Samsung a lot of credit of delaying the release of the Note 10.1 to redesign a silo for the Spen.

    The things I like about the Pro is having Office 2013 and the keyboard cover. However, I actually do not like OneNote. I prefer SNote a hundred times. There is an SNote app for Windows 8 but only for Samsung branded devices. I wish they would make it available for all.

    Sent from my GT-N8013 using xda app-developers app
    1
    from a traveling salesman's viewpoint, I love it. I am able to install and run various programs such as AutoCAD (with wedge mouse), a custom estimating software...
    Granted the battery life could be better, but I'm able to make sales calls and RDP for my office desktop printouts/updates on the unit without having to charge through a moderate days work. I've never had the heat buildup as described in the first post and it does not have the apps you'll find in the play store. but for a laptop replacement you can travel light with, love it.
    FWIW
    1
    The drop box app isn't very good? Guess what, I can install the regular windows program and get two way sync.

    Sent from my GT-N8013 using xda app-developers app

    This feature was an unexpected gem for me. Before if I drew something in Sketchbook on the Note, I had to hit the share button, and pick a format to export to the cloud. Now, I just save it to my Dropbox folder (which I set as the default location), and it'll show up in on my desktop when I get home.

    I've been using a Samsung Ativ 500T for a few weeks now, and I actually really like it. The main reason I bought it was I was getting tired of my Note botching all the formulas when I tried to open up an Excel spreadsheet in Polaris, QuickOffice, Google Doc (or fill in your Office Suite). The formatting also became funny on Word docs after opening in one of the above mentioned apps. I'm even able to run PS7 (I'm an amateur, so I don't need CS5 or later).

    Of course this device is not perfect. As a straight replacement for a Note or iPad on the go, I still like the Note better. Screen rotation is a bit wonky sometimes on the Ativ. Although the wide screen is great for productivity, it's a bit unweildy, especially in portrait. There is connected standby, but not sure if it stays connected even in deep sleep. So, e-mails don't get come in when I'm asleep. Certain functions also don't work while in deep sleep: I haven't found a decent alarm app I can use (I used my Note as a backup alarm in case I didn't wake up to my phone).