I've owned my Nexus One for over a year and I've never had any issues with connecting and using WiFi until recently. This is especially important for me, because unlike most people I don't have a data plan and exclusively use WiFi.
My phone is running stock Gingerbread 2.3.3, GRI40. After the update I didn't experience any issues with the WiFi or anything else with my phone. This past weekend however, my phone has had issues staying connected to WiFi and is having extremely poor signal strength. I went out of town and was using WiFi at a hotel with no issues and left my phone on over night. The next day I was using my phone regularly and then when I went to turn the screen on I discovered the phone was off. It appeared that it had crashed and turned off, I'm still not sure if this is related to my WiFi issue. When I went back to the same hotel I was unable to detect any of the wireless networks I had been using previously while others were able to.
When I got home I was able to connect to my wireless network, but the signal strength was extremely poor and it dropped the connection often and it continues to be so today. I've been directly next to the router and the signal strength barely increased. Before signal strength was strong throughout the entire house and my dad's Droid Incredible continues to have strong signal strength in the house. Therefore it isn't an issue with the router, but the phone itself.
So I'm not sure if it is a hardware or software issue, since I didn't experience problems initially with Gingerbread and hardware doesn't usually stop working like that. I'm contemplating doing a factory data reset to see if that resolves the issue.
I'm not sure if I should contact Google or HTC for support, especially since I believe the warranty was for one year and I'm now past that. Does anyone have any suggestions?
Also, here are some posts on Google's forums with other people having WiFi issues: http://www.google.com/support/forum/p/Google Mobile/thread?tid=00279551366307eb&hl=en
My phone is running stock Gingerbread 2.3.3, GRI40. After the update I didn't experience any issues with the WiFi or anything else with my phone. This past weekend however, my phone has had issues staying connected to WiFi and is having extremely poor signal strength. I went out of town and was using WiFi at a hotel with no issues and left my phone on over night. The next day I was using my phone regularly and then when I went to turn the screen on I discovered the phone was off. It appeared that it had crashed and turned off, I'm still not sure if this is related to my WiFi issue. When I went back to the same hotel I was unable to detect any of the wireless networks I had been using previously while others were able to.
When I got home I was able to connect to my wireless network, but the signal strength was extremely poor and it dropped the connection often and it continues to be so today. I've been directly next to the router and the signal strength barely increased. Before signal strength was strong throughout the entire house and my dad's Droid Incredible continues to have strong signal strength in the house. Therefore it isn't an issue with the router, but the phone itself.
So I'm not sure if it is a hardware or software issue, since I didn't experience problems initially with Gingerbread and hardware doesn't usually stop working like that. I'm contemplating doing a factory data reset to see if that resolves the issue.
I'm not sure if I should contact Google or HTC for support, especially since I believe the warranty was for one year and I'm now past that. Does anyone have any suggestions?
Also, here are some posts on Google's forums with other people having WiFi issues: http://www.google.com/support/forum/p/Google Mobile/thread?tid=00279551366307eb&hl=en
