Hello,
Recently my Wiko UFeel (using Marshmallow Android) restarted automatically and won't pass from the UFeel logo image. I know I problaby have to do a factory reset, however I need to backup some files to my computer, both from the phone and the SD Card which, unfortunately, is mounted as internal storage, meaning I can't plug it to a card reader or any other Wiko device to copy the files. What I'd like to know, please, is:
1) If I execute the factory reset with the SD card in my device, will the data also be erased or just the data from the internal storage (or both) ?
2) If I execute the factory reset without the SD card in my device, will I be able to use it as is after the phone is reset or will I need to format it ?
3) Is there any way for me to plug the phone to a computer so I can backup the files ?
4) Is there any way I can backup the SD card through some other means ? I tried ADB but it doesn't recognize my device.
Thank you very much
Recently my Wiko UFeel (using Marshmallow Android) restarted automatically and won't pass from the UFeel logo image. I know I problaby have to do a factory reset, however I need to backup some files to my computer, both from the phone and the SD Card which, unfortunately, is mounted as internal storage, meaning I can't plug it to a card reader or any other Wiko device to copy the files. What I'd like to know, please, is:
1) If I execute the factory reset with the SD card in my device, will the data also be erased or just the data from the internal storage (or both) ?
2) If I execute the factory reset without the SD card in my device, will I be able to use it as is after the phone is reset or will I need to format it ?
3) Is there any way for me to plug the phone to a computer so I can backup the files ?
4) Is there any way I can backup the SD card through some other means ? I tried ADB but it doesn't recognize my device.
Thank you very much