Wiko UFeel won't restart after logo

Gilgamesh0891

New member
Sep 21, 2018
1
0
0
Hello,

Recently my Wiko UFeel (using Marshmallow Android) restarted automatically and won't pass from the UFeel logo image. I know I problaby have to do a factory reset, however I need to backup some files to my computer, both from the phone and the SD Card which, unfortunately, is mounted as internal storage, meaning I can't plug it to a card reader or any other Wiko device to copy the files. What I'd like to know, please, is:

1) If I execute the factory reset with the SD card in my device, will the data also be erased or just the data from the internal storage (or both) ?

2) If I execute the factory reset without the SD card in my device, will I be able to use it as is after the phone is reset or will I need to format it ?

3) Is there any way for me to plug the phone to a computer so I can backup the files ?

4) Is there any way I can backup the SD card through some other means ? I tried ADB but it doesn't recognize my device.

Thank you very much
 

Droidriven

Senior Member
Jan 27, 2014
14,717
5,097
253
NC
Hello,

Recently my Wiko UFeel (using Marshmallow Android) restarted automatically and won't pass from the UFeel logo image. I know I problaby have to do a factory reset, however I need to backup some files to my computer, both from the phone and the SD Card which, unfortunately, is mounted as internal storage, meaning I can't plug it to a card reader or any other Wiko device to copy the files. What I'd like to know, please, is:

1) If I execute the factory reset with the SD card in my device, will the data also be erased or just the data from the internal storage (or both) ?

2) If I execute the factory reset without the SD card in my device, will I be able to use it as is after the phone is reset or will I need to format it ?

3) Is there any way for me to plug the phone to a computer so I can backup the files ?

4) Is there any way I can backup the SD card through some other means ? I tried ADB but it doesn't recognize my device.

Thank you very much
Factory reset will not wipe the external sdcard.

Yes, you should be able to use the sdcard with no issues after the factory reset.

No, there's probably no way to backup the data that is on internal.

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