Hi all.
I have a phone stuck in boot loop. It's a stock ROM, Android 7.1.2 (January 2018) but I dont have exact image reference (Wileyfox/switf/crackling 7.1.2/N2G48B/eeea277114 from recovery mode) . Secure boot is still enabled and phone is locked, but I have the unlock schema
When the phone boots, it stucks approximately 2 seconds after the lock screen. The screen then turns off and it reboots after a few minutes. If I am fast enougth, I sometimes have time to unlock but it freezes immediately after, and reboot after a while.
It started after the phone has been turned off. The last application installed is the GEEV application. Maybe it's the cause, or maybe the phone is full.
What I tried:
As stated in Facebook Wileyfox post ( unable to post full url: officialwileyfox/posts/1844545742523409),
I can access the safe mode (vol down at Wileyfox logo), but it does not change anything, it still stucks and I can not deactivate the last application installed.
I can access the bootloader and recovery mode, but I cannot access it via adb / fastboot (linux), I suppose because I cannot enable acces in devolopper mode in phone setting. I tried to update an older image from SD card, but the phone refused to downgrade to an older image.
I also tried to wipe cache partition.
Photo and contacts are backup, only SMS are not backup and I would like to access it.
Do you have any suggestion to access user partition or unblock the phone wihout wiping user data?
Thanks
I have a phone stuck in boot loop. It's a stock ROM, Android 7.1.2 (January 2018) but I dont have exact image reference (Wileyfox/switf/crackling 7.1.2/N2G48B/eeea277114 from recovery mode) . Secure boot is still enabled and phone is locked, but I have the unlock schema
When the phone boots, it stucks approximately 2 seconds after the lock screen. The screen then turns off and it reboots after a few minutes. If I am fast enougth, I sometimes have time to unlock but it freezes immediately after, and reboot after a while.
It started after the phone has been turned off. The last application installed is the GEEV application. Maybe it's the cause, or maybe the phone is full.
What I tried:
As stated in Facebook Wileyfox post ( unable to post full url: officialwileyfox/posts/1844545742523409),
I can access the safe mode (vol down at Wileyfox logo), but it does not change anything, it still stucks and I can not deactivate the last application installed.
I can access the bootloader and recovery mode, but I cannot access it via adb / fastboot (linux), I suppose because I cannot enable acces in devolopper mode in phone setting. I tried to update an older image from SD card, but the phone refused to downgrade to an older image.
I also tried to wipe cache partition.
Photo and contacts are backup, only SMS are not backup and I would like to access it.
Do you have any suggestion to access user partition or unblock the phone wihout wiping user data?
Thanks
Last edited: