Will Samsung replace my Phone due to deep discharge battery problems?

[mohiminul]

Will Samsung replace my Phone due to deep discharge battery problems even if my warranty is void?
PS I rooted my phone and tripped knox.
Model SM N950F

 

[winol]

You say the warranty is void and you rooted, sorry but, how do you think possible that samsung would repair/exchange your device if you clearly say that you do not have a valid warranty?
Btw, there are ways to get your phone alive again, search for them, and remember to NEVER let your batt reach zero charge, keep it above 20%

 

[shouren04]

Don't know the answer to your question as it depends on your Country's laws whether warranty is void from rooting & trippin Knox. I'm in the US with a F model so regardless or root or Knox being tripped, I can't warranty my phone if ever needed through Samsung USA but I'm not concerned.

There's an app for this. Once you get your phone charged & powered back on, install this app & you won't have to worry about it again. I donxt even know if my F has the issue but I'm using this app anyway. https://forum.xda-developers.com/galaxy-note-8/themes/g95-deep-discharge-protection-t3731103

Are you on latest firmware or rom? It was said that this is a software issue & should have been fixed. But I haven't seen any confirmation of this though. If that is true I would have expected it to be fixed with Oreo as this problem was known with Nougat. However it seems like not all models are affected so it's possible that it's not a software issue.

 

[iceepyon]

If you have had your device for about 14 days, yes. Samsung will replace it. However if you have had it longer than that, it will be repaired.

 

[Frozenrosen]

Like others have said it depends on what country you are in. If you are in the EU they have to either fix or replace even if it is rooted due to the laws here.

 

[dieselhazza]

Void warranty by knox so don't even bother

Sent from my Pixel 2 XL using Tapatalk

 

[sefrcoko]

Void warranty by knox so don't even bother

Sent from my Pixel 2 XL using Tapatalk

Depends on the country actually.

 

[winol]

Will Samsung replace my Phone due to deep discharge battery problems even if my warranty is void?
PS I rooted my phone and tripped knox.
Model SM N950F

Well, I think that you should not waste more time, and try to get your device serviced asap

 

[shadowsami4]

I can confirm In EU If you send it back to Samsung. Even rooted and tripped, they will repair it under warranty. The fact in EU, is that the manufacturer have to proove, that the root is the cause of your malfunctionnement. If they can't or if it's not due to this. They take it under warranty. That's the law here and i'm glad of it !

 

[Smacksmack206]

If it's in warranty they will only fix it, unless you have the problem 3 times like my girlfriend phone then at that point they will replace with a brand new note 8. I was lucky to only have the discharge issue once on my phone, but looking back on the decision to get me and my girl matching note 8s was a bad Christmas gift just for her to be without her phone 3 times smh ?

---------- Post added at 05:13 AM ---------- Previous post was at 05:11 AM ----------

Also when mine had the issue I was rooted in samfail and i was worried af that samsung would deny me but luckily they fixed my phone anyways lol

 

[j_hansen]

I can confirm In EU If you send it back to Samsung. Even rooted and tripped, they will repair it under warranty. The fact in EU, is that the manufacturer have to proove, that the root is the cause of your malfunctionnement. If they can't or if it's not due to this. They take it under warranty. That's the law here and i'm glad of it !

Cheers man, I didn't realise this applied in the EU, nice to know