Hello everybody I was able to unlock the bootloader but when I put the phone in bootloader mode it doesn't even see the phone on the computer I've tried going to platform tools and command prompt and did ADB devices and it won't see it. it won't even see it in fastboot. I've tried the driver installation guide but it doesn't work. Can someone please help me? I am running Windows 10 64-bit on a Acer nitro 5
Windows 10 Razer phone 2 driver problem.
- Thread starter raver445
- Start date
I had this issue myself when I tried unlocking. It seems when you type fastboot, CMD keeps using an older version. You will need to directly call /fastboot.exe, wherever the full path is, and have your Razer in bootloader mode (it took me an hour to figure out I already had it in bootloader mode), and hopefully it will find it.
TLDR: Make sure adb and fastboot are being executed from their actual paths and that they are the latest.
Also USB debugging is on? Did you check the notifications?
I have even tried updating the drivers and it keeps saying it can't update it even if I use the manual update settings
How can I get the drivers installed then? It's driving me crazy.
I vaguely recall having the same issue, and fixed it by going into the Device Manager and installing a different driver for the phone. I can't remember exactly which one it was (I want to say it said something about fastboot). This was after booting into fastboot of course, since Windows uses a different driver for when it's in fastboot vs when it's booted normally.
Heres what I did:
1) Download https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip
2) Extract to a folder in your desktop.
3) Go into the folder and look for android_winusb.inf
4) Right click it and choose install.
5) Press the windows button and X at the same time and choose device manager.
6) Plug the phone in and find the device in the device manager. It could be in a couple different device trees, so you'll have to find it.
7) Right click and choose update driver. Choose browse, then browse again, and find the folder on your desktop with the drivers. choose that same .inf file from earlier.
8) You'll have 3 different options. I've always had success with the ADB Composite driver.
1) Download https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip
2) Extract to a folder in your desktop.
3) Go into the folder and look for android_winusb.inf
4) Right click it and choose install.
5) Press the windows button and X at the same time and choose device manager.
6) Plug the phone in and find the device in the device manager. It could be in a couple different device trees, so you'll have to find it.
7) Right click and choose update driver. Choose browse, then browse again, and find the folder on your desktop with the drivers. choose that same .inf file from earlier.
8) You'll have 3 different options. I've always had success with the ADB Composite driver.
I have just rebooted my computer I'll see how it works in just a moment but I don't know if it's going to see it or not. it is still not seeing it.
Last edited:
So what can I do to fix this? It's driving me insane.
im having the exact same issue doing what everyone says and nothing i need to lock my bootloader to send back to razer for warranty im pulling my hair out
---------- Post added at 11:18 PM ---------- Previous post was at 11:14 PM ----------
unless this is correct the phone comes up as samsung android phone and under the tab is android adb interface?
After I update it the software drivers for the computer it says Razer phone 2 but it doesn't work right. I tried doing one of those scripts to reflash to stock software and it doesn't do Jack squat it sits there waiting for device.
G
GUestD2798
Guest
use samsungs usb driver installer and change adb driver to Samsung's version in device manager. should see fastboot device now .
i got it to work for the fastboot devices ...but still unable to relock it
has anyone figured this out yet im havin the exact same problem i go into bootloader and it shows android with caution sysmlo in device manager will no find device in fastboot mode period
Copied from another thread.....
This is the biggest problem most people have if you don't do this part here below.
https://s3.amazonaws.com/cheryl-fact...on_Windows.pdf
You can use this tool as well to setup adb and fastboot with the correct cord it works well ?
https://forum.xda-developers.com/and...ndows-t3999445
got it
my laptop was not seeing the device my pc is, now im trying to flash arter97 kinda stuck but thx bud
The CPU AMD and windows 10 has an issues with fasboot driver everytime that you put command in fastboot the screen changes and starts displaying following message "Press any key to shutdown" waiting for devices or stuck on fastboot "sending system ...123,456kb. No need to find any cable to fix this just install windows 7 and flashing step by step then the problem will be solved
Lol okay..that's about as random as "hey anybody reading this thinking about getting an S20 Ultra or one of the others"
I am....
I had the same problem. I never could get it to work in Windows. Luckily, however, I have an Ubuntu dual boot on my system, so I installed ADB & Fastboot on linux, put the phone in download mode, plugged it in, and it showed up without issue. This won't help for everybody, but if you have a linux machine, or a you can install a dual boot, it'll get you where you need to be. And it's a lot easier than Windows. You might be able to do a USB pass through, to a VM, but I haven't tested it. It could be worth a shot, if you don't have any other options.
Hi All,
Thought I would post this on here for you all, might help someone else like it did me.
What ImperialMe said is correct and I was able to do both my Razor 1 and 2 using it.
Once you have it, burn it to USB using Rufus (rufus.ie)
Boot into the USB on your PC and when prompted just run as is, no need to install.
Once running, open a terminal window and with internet access and run the following:
Now run:
When promoted press Y and enter
Now run:
Connect your phone, turned on and on the home screen for example. Run the following
You should see your device listed as unauthorised and get a prompt for ADB access on the mobile phone.
run it again to confirm its authorised and then enter:
Once rebooted, use the menu to select boot into fastboot on the phone
Now back to the terminal window, enter:
You should now see your device listed and commands should work as expected.
If you need to copy anything over to the temporary USB OS then use another USB drive and copy them to it before you boot the OS.
I tried this in a VM and VMWare and HyperV both failed as the drivers they use are still Windows based and failed. Only a full OS worked.
Hope this helps someone else!
Thought I would post this on here for you all, might help someone else like it did me.
What ImperialMe said is correct and I was able to do both my Razor 1 and 2 using it.
The easy method is to download the Ubuntu Image for Windows (ubuntu.com/download/desktop)
Once you have it, burn it to USB using Rufus (rufus.ie)
Boot into the USB on your PC and when prompted just run as is, no need to install.
Once running, open a terminal window and with internet access and run the following:
Code:
sudo add-apt-repository universe && sudo apt-get update
Code:
sudo apt-get install android-tools-adb android-tools-fastbootNow run:
Code:
sudo adb start-server
Code:
sudo adb devicesrun it again to confirm its authorised and then enter:
Code:
adb reboot bootloaderNow back to the terminal window, enter:
Code:
Fastboot devicesIf you need to copy anything over to the temporary USB OS then use another USB drive and copy them to it before you boot the OS.
I tried this in a VM and VMWare and HyperV both failed as the drivers they use are still Windows based and failed. Only a full OS worked.
Hope this helps someone else!
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