Windows 8.1 can't find MTP Driver

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Nydoria

Member
Dec 19, 2007
12
1
So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:

The drivers for this device are not installed. (Code 28)

The install class is not present or is invalid.

I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help :(

Same here. Either Gnex or Asus N7 both not working as USB mass Storage devices. Tryed alot of drivers.
 

babaloo1969

New member
Oct 26, 2013
1
0
Drivers

Where you able to fix the problem? I upgraded to windows 8.1 and now my Ipad won't connect because of thei MTP driver, there is a conflict.:(

So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:

The drivers for this device are not installed. (Code 28)

The install class is not present or is invalid.

I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help :(
 

willdmo

New member
Nov 4, 2013
1
13
same problem here, but with a solution

Hi there,
Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
somewhere I found the advice to install windows media player feature pack for win 8.1
now it works again :laugh:

Maybe it helps someone else too.
 

Urik_Kane

New member
Nov 5, 2013
1
9
Hi there,
Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
somewhere I found the advice to install windows media player feature pack for win 8.1
now it works again :laugh:

Maybe it helps someone else too.

Well it sure helped me. Thanks willdmo!:good:
Just today I installed Windows 8.1 N pro x64, the "N" versions means it excludes windows media player (I never use that **** anyway).
It's quite ironical that I ended up installing it anyway... damn you microsoft.
The update is called "Media Feature Pack for N and KN versions of Windows 8.1" < if you search that you'll find the download page, I don't have privilege to post links here.

My problem was just as everyone else's here - my Motorola Razr M XT907 did show up as unrecognized MTP in device manager.
After applying that "pack" and rebooting, it works normally.
 
Last edited:

Nydoria

Member
Dec 19, 2007
12
1
Well it sure helped me. Thanks willdmo!:good:
Just today I installed Windows 8.1 N pro x64, the "N" versions means it excludes windows media player (I never use that **** anyway).
It's quite ironical that I ended up installing it anyway... damn you microsoft.
The update is called "Media Feature Pack for N and KN versions of Windows 8.1" < if you search that you'll find the download page, I don't have privilege to post links here.

My problem was just as everyone else's here - my Motorola Razr M XT907 did show up as unrecognized MTP in device manager.
After applying that "pack" and rebooting, it works normally.


Thank you. This Worked.

F*** Microsoft.
 

nandroide

Senior Member
Nov 12, 2010
56
7
Just learned that after installing windows 8.1 and kit Kat.. It will not recognize my phone... I have everything setup properly. Do not manually install
The drivers... It caused my phone to wipe every time I powered off. Which meant having to re flash all over again... Reflashed stock. I'm not sure. But maybe with kit Kat you need nexus 5 drivers...

Sent from my LG-LS970 using xda app-developers app
 

Depressed T.Bear

Senior Member
Jun 3, 2013
921
717
Berlin
MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1" :(
Any other ideas how to fix it? :confused:
 

lau.b

Member
Feb 21, 2010
45
16
MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1" :(
Any other ideas how to fix it? :confused:

+1.
I tried latest Samsung usb drivers from XDA post. It doesn't work (erratic bebavior mounting/unmounting drive repeatedely)

Edit: Finally I succeeded in mounting internal SD to PC on windows 8.1. Just to share my own experience:
- I installed Samsung USB drivers v1.5.15.0. (not sure it is very important to get this version rather than the last one 1.5.29.0) and rebooted
- And I changed my data cable (for the same model, but appeared to work better)
- when I plug the 'good' cable it opens immediately the SD card in explorer
- when I replace cable with former one, back to errativ behavior.
 
Last edited:

mila.ozzy72

New member
Mar 8, 2012
1
0
So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:

The drivers for this device are not installed. (Code 28)

The install class is not present or is invalid.

I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help :(


Problem vyřešen zde je odkaz http://www.microsoft.com/cs-cz/download/confirmation.aspx?id=40744
 

Depressed T.Bear

Senior Member
Jun 3, 2013
921
717
Berlin
I solved my problem by flashing the latest german 4.3 rom :) now it works like a charm.
I also had blocked some some unnecessary system apps, which was considered safe to disable - using BootManager http://forum.xda-developers.com/showthread.php?t=2432359
And also some apps samsung apps were greenified ;)
After I had all the system apps re-authorized, and had updated to 4.3, it went smoothly.

I hope this can help someone who just forgot to re-enable some "important" apps ;)
 

jack0662

Member
Mar 5, 2013
13
0
I am using LG Gpro, after i upgraded my pc to Window 8.1, i got problem with MTP service, is it install "windows media feature pack'" can solve this problem?
 

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  • 13
    same problem here, but with a solution

    Hi there,
    Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
    somewhere I found the advice to install windows media player feature pack for win 8.1
    now it works again :laugh:

    Maybe it helps someone else too.
    9
    Hi there,
    Im using my sgs2 with the newest rc cyanogenmod and did an uptade after swithcing to cyanogenmod to win8.1 on my notebook. I was not longer able to reach the content of my phone and had no signs of my phone in my windows explorer.
    somewhere I found the advice to install windows media player feature pack for win 8.1
    now it works again :laugh:

    Maybe it helps someone else too.

    Well it sure helped me. Thanks willdmo!:good:
    Just today I installed Windows 8.1 N pro x64, the "N" versions means it excludes windows media player (I never use that **** anyway).
    It's quite ironical that I ended up installing it anyway... damn you microsoft.
    The update is called "Media Feature Pack for N and KN versions of Windows 8.1" < if you search that you'll find the download page, I don't have privilege to post links here.

    My problem was just as everyone else's here - my Motorola Razr M XT907 did show up as unrecognized MTP in device manager.
    After applying that "pack" and rebooting, it works normally.
    3
    F you microsoft.
    1
    So now that I upgraded to 8.1, my SGS4 no longer connects to the computer. Under Device Manager I can see the MTP listed with an exclamation mark. The error is:

    The drivers for this device are not installed. (Code 28)

    The install class is not present or is invalid.

    I installed the Samsung USB drivers from http://forum.xda-developers.com/showthread.php?t=2038555 but that did not help :(
    1
    MTP isn't working for me either... I'm running Windows 8.1 with Media Center, so I can't install the "Media Feature Pack for N and KN versions of Windows 8.1" :(
    Any other ideas how to fix it? :confused:

    Try this: http://forum.xda-developers.com/showpost.php?p=35854664&postcount=7

    Worked for me when all failed. Hope that helps!