Windows phone / google sync solved

bluerichblue

Senior Member
Dec 29, 2011
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my apologies if this is already solved, i couldn't find this info !

I have solved why google contacts will not sync properly with windows phone !


symptom:

You set up a google account and only some names actually have numbers, the rest are only names !

You set up google account and none of the numbers show for people from the account !


reason:

Windows phone does not recognize certain phone types from google ( other, voice, etc )



cure:

Log in to your gmail account
go to contacts
in contacts you will see a list of people that are synced with your google account
click a name
to the side of the number is a box which shows phone type ( other, voice, mobile, home etc )
select one of the 3 , home, work or mobile only
go back to contacts and do this for each contact ( sorry there is no shorter way )
now re-sync your windows phone
you should see all the numbers for missing contacts !!



to prevent this happening in the future:

When you save a new contact in google, make sure you use one of the 3 types of phone number ( mobile, work or home only ) and then save your contact !!!
 
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