Wireless charging issue Please help

[zafi7890]

I have Samsung fast wireless charger(flat).....it has micro usb port and whenever i try to charge my note 8 it says "wirelessly charging" but instead of charging.. my device loose its charging percentage...even if its power off....i have tried plugging in wireless charger with samsung fast charging adapter with micro usb cable...but still same issue...says "wirelessly charging" then after sometime losses some juice

 

[iceepyon]

Have you tried using the same charging pad with other devices that support wireless charging? If the same thing happens with those then your charger is faulty and needs replace. If it doesn't then the wireless charging coil on your Note 8 is faulty and needs repaired. I would suggest taking it to a Samsung Service Center and let them take a look at it.

 

[BC01]

Have you tried to use an other cable? Often it's a broken or bad quality cable that causes problems.