Worst customer service omate truesmart

[calwebbewlac]

Omate lacked to help me after receiving a damaged unit and after many emails still nothing so if your look for a good smart watch wait till the apple watch if your looking to get ripped off and a dameged unit sure go with omate and don't be upset when you get a soft brick

 

[mghtymse007]

Not sure what exactly you expected. Hope you read the scores of negative comments on Omate and their lack of customer service and support BEFORE you purchased.

I recently sent them 7 separate emails to multiple addresses about charging issues and corrupt pre-loader. NEVER received a single acknowledgement from any department contacted. AND, I still have 7 months of the factory warranty still left...

Still can't believe Omate released a second, companion "clone" watch... I specifically remember LLP stating that the companion was only half of a SmartWatch, and was ultimately useless during the his TS camscam. Not sure if I've ever seen this blatant of hypocrisy since Jobs declared Android a rip off.

FYI, This does not apply to all of the smaller companies trying to make inroads into the wearable market... but for the most part, most of the direct tech available from sites like Alibaba and Aliexpress are unwarranted regardless of what's listed. Buyer beware!

 

[jpenhey]

I am one of his friends. He pre-ordered it and waited so long for it but he did not know about those bad reviews. Bad Bad omate