Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

[RockStar2005]

Looks like a fix is officially coming!

Sounds like it will be separate from the Nougat update then. At least they're doing something about it and not a year later. lol

 

[alerodahr]

Same problem here with a Xperia X performance (F8131)

Same problem here with a Xperia X performance (F8131). The rotate function does not works after a while and the only way to get it back for a few minutes is to reboot the phone. The phone was bought in Spain.
It is very frustrating and I am dissapointed.
If it is not fixed really quick I will not buy Sony in the future for sure.

 

[pongcool]

In my case

I think Google Now have some bugs on Android 6.0.1 because Nexus 6P and Galaxy S6 Edge have same problem too.
I found this bug on Nexus 6P forums and I try to do in my Xperia

Settings > Google > Search & Now > Voice > "OK Google" Detection > From the Google Search app and turn it off
Settings > Google > Search & Now > Now Cards and turn off Show Cards
Settings > Location > Google Location History and turn it off
Restart 1 time.

 

[demianrey]

la solucion es instalar xposed framework

 

[alerodahr]

I think Google Now have some bugs on Android 6.0.1 because Nexus 6P and Galaxy S6 Edge have same problem too.
I found this bug on Nexus 6P forums and I try to do in my Xperia

Settings > Google > Search & Now > Voice > "OK Google" Detection > From the Google Search app and turn it off
Settings > Google > Search & Now > Now Cards and turn off Show Cards
Settings > Location > Google Location History and turn it off
Restart 1 time.

It worked! I don't believe it will works but it works! I turn off the 3 variables and reboot my phone and auto rotate is working since 5 hours ago!
Thanks!

 

[RockStar2005]

It worked! I don't believe it will works but it works! I turn off the 3 variables and reboot my phone and auto rotate is working since 5 hours ago!
Thanks!

The first 2 are NOT on the XP Settings screen for Google. Only one that I see on my XP is the last one (Google Location History). Turned it off and then restarted phone. I'll come back around tomorrow evening with an update.

 

[sfkaudi]

The first 2 are NOT on the XP Settings screen for Google. Only one that I see on my XP is the last one (Google Location History). Turned it off and then restarted phone. I'll come back around tomorrow evening with an update.

It is

Sent from my F8131 using XDA-Developers mobile app

 

[RockStar2005]

It is

Sent from my F8131 using XDA-Developers mobile app

My screen differs from yours then. Perhaps you have the U.S. XP? I dunno, but I don't have a "Search & Now" option under Google. It simply is not there.

However, I did the Location change (Settings > Location > Google Location History and turn it off
Restart 1 time) over 36 hours ago, and I'm HAPPY to report that the auto-rotate issue has NOT returned since making that change and rebooting. So it appears you only really need to change the LOCATION part and then restart, and it will work (until Sony finally deploys that update)!

 

[hizhnyak]

from sony support forum:

Hi,
I followed the steps as described by ianchen1967. I did this on Friday afternoon and up to now, all is working fine.
ianchen1967 wrote:
Below solution works so far after five days's trial. No functions and apps need to be disabled.

You should remember your google account and password before going.

(1) go to Settings - Apps - App Google, press Disable, this will unstall App Google from your phone, and no need to install factory version.
(2) go to Settings - Account & sync, press Google and click right-top corner to open menu, press Remove account.
(3) Restart your phone.
(4) Enter Google play store, you will be requested to login your Google account. Do it.
(5) Search App Google in Google play and install up-to-date version of this App, then open/enable App Google. Done.

it`s helps for me.

 

[repelsteel82]

Hey people
I got this problem to and have found a solution for now then,
I added these limes to build.prop and now it's working for a day or 2 and you can only ad it if your phone is rooted

The lines are

ro.sf.hwrotation=90
windowsmgr.support_rotation_270=true

I hope it's working for you to

sorry but it stops again

 

[huangjs]

Fixed at firmware version 35.0.A.1.297 (finally after 5 months)


http://www.techtimes.com/articles/1...software-update-fixes-accelerometer-issue.htm

Sony Xperia X Performance Now Getting Software Update, Fixes Accelerometer Issue
12 November 2016, 1:04 pm EST By Anu Passary Tech Times
Play Video

Sony has started pushing out a new firmware update for its Xperia X Performance smartphone. The software update will resolve the accelerometer issue on the Android-powered handset. ( Sony Mobile )
If you own the Sony Xperia X Performance smartphone — which hit U.S. shelves in July — you would be pleased to learn that the handset is now receiving a software update that fixes the niggling accelerometer issue.

As promised, Sony has now pushed out a software update which resolves the accelerometer issue. Some handset owners were also facing issues with the responsiveness of the screen rotation functionality, the barometer, magnetometer, gyroscope etc., and this update will fix these problems as well.

What Was The Xperia X Performance Bug?
Xperia X Performance owners were complaining of encountering issues with the handset as the device's accelerometer would suddenly stop functioning. The Sony Talk Support forums were replete with handset owners griping about the problem.

"The accelerometer of my X Performance stops after some days, so autorotate and other stuff do not work anymore until I reboot," complained one user.

"Same problem: accelerometer and gyroscope both stopped working randomly. Build 282. The phone is only three days old. Should I send it back?" lamented another.

What Action Did Sony Take?
Sony acknowledged the problem with the Xperia X Performance in October and confirmed at the time that an update to resolve the issue would be made available in the near future.

"I've just received information that a new software update will be available shortly with a solution for this. Until the new software update is available, if the accelerometer, gyroscope, magnetometer, ambient light, proximity sensor, barometer or screen rotation stops responding, please try to restart the phone as a workaround," noted Sony Xperia's support staff three weeks ago.

The Update
Now thanks to the new software update for the Xperia X Performance, people will no longer have to reboot their smartphone — the temporary workaround — to get it to operate.

The software update has the firmware version 35.0.A.1.297 and it is an over-the-air (OTA) one. The update will be rolled out for both the Dual-SIM F8132 and single SIM F8131 variants of the Xperia X Performance smartphone.

Users would be hoping that the update will squash the niggling bugs on the Xperia X smartphone — which has begun receiving the beta of the Android 7.0 Nougat in November — for good.

Since the update is an OTA one, it is being pushed out in phases and could take a while before it makes its way to your Xperia X Performance handset, so be patient.

We suggest you ensure you have sufficient memory space and battery charge before downloading the software update. To manually check if your Xperia X Performance smartphone has received the bug fix, go to Settings > About Device > Software Updates > Check for Update.

 

[reptile64]

I installed the latest nougat build 39.2.A.0.386 and I'm still facing this issue, at random times it stops working, I turn off and on the screen auto-rotation and it's working again. WTF Sony??

 

[reptile64]

So, nobody else still facing the issue? Only me?

 

[l_mathias]

So, nobody else still facing the issue? Only me?

Well sometimes the screen rotation stops working. Usually in chrome.
I just turn the screen rotation off and on again, then it usually starts working again.
Not a big deal for me.

 

[SpencerElliott]

I had an issue with auto-rotate today where I wasn't able to rotate any app. I closed the Camera app from the background and that seemed to fix it.

 

[reptile64]

Well sometimes the screen rotation stops working. Usually in chrome.
I just turn the screen rotation off and on again, then it usually starts working again.
Not a big deal for me.

I had an issue with auto-rotate today where I wasn't able to rotate any app. I closed the Camera app from the background and that seemed to fix it.

I received a private message in the sonymobile forums.

Can you two try this?:

Hi,

I saw that you still experience that the accelerometer in your Xperia X Performance isn't working after updating to version 39.2.A.0.417, I'm sorry to hear this.

I was wondering if you could test if this also happens when your phone is in safe mode?
If you are unfamilliar with safe mode we have a guide for it here: https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If it's the same in safe mode, would it be possible for you to provide a bug report that captures this?

To do this:
Go to Settings > About phone > Build number, tap 7 times on the build number.
Go back and select Developer options then turn on "USB debugging".
Select Logger buffer size and change it to "4 MB".
Restart your phone and wait until the sensor stops working again.
Go back to Settings > Developer options, select "Take bug report".
When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM.

If you can please let me know by sending me a pm with a link for the bug report so I can collect as many as I can to send it to them.

Thanx!! :fingers-crossed: