Xperia XZ Messaging Problems

[rzstanley]

I'm having a major issue with the Messaging system on my Xperia XZ. It's basically freezing up when I try to send a message. It's been like this for 2 weeks. I can still usually get a message through it's just really frustrating. I have to wait until Android force-closes Messaging, re-open it and delete the message thread and start a new message every time. It's getting really annoying.

I've tried pretty much everything. Disabled and re-enabled Messaging (which actually made Messaging disappear from my phone). Installed a different keyboard. Tried without an SD card. As a final solution, last night I backed up my settings and did a full system reset. What's strange is it seemed to work fine after that. That is until Xperia updated all the apps and settings. Then it went back to freezing. It's almost like there's a "built-in" bug with one of the updates.

I've been on the phone with Xperia support and they have no idea what's wrong.

 

[-crimsonXz-]

Uninstall chrome updates with the playstore.
I don't know why but it works for me.

 

[Mazellat]

OMG bro I have this issue too. I delete every message before rewrite...

 

[Qba__]

Xperia XZ messaging freezes

I have the same issue since yesterday.
Messaging app freezing every time when I open any normal conversation first. This is odd, but when I open any spam message from mobile network operator, and then normal conversation everything works until I close messaging app.

I have tried to cleanup app memory and cache, disable and enable it, phone reboot, deleted all conversations, and nothing helps

 

[Qba__]

Uninstall chrome updates with the playstore.
I don't know why but it works for me.

It works! Are you wizard? What kind of magic is this?
I have no idea how chrome updates can affect messaging app, but it helped. Thank You

 

[-crimsonXz-]

I am glad it helps you
I downloaded Firefox and I have no problem with.

 

[karrouma]

I have the same issue since yesterday.
Messaging app freezing every time when I open any normal conversation first. This is odd, but when I open any spam message from mobile network operator, and then normal conversation everything works until I close messaging app.

I have tried to cleanup app memory and cache, disable and enable it, phone reboot, deleted all conversations, and nothing helps

Try message app from .35

 

[Tonio78r]

Also found the root cause by freezing my apps one by one
btw chrome beta is working fine
Maybe next chrome update will fix this issue.

 

[Slhaden]

Me too

Iam having this problem too. Sorry but could you possibly let me know how I disable the updates please? What do I go into to do it?

Thanks

 

[Mazellat]

Reply,Remind Me and Mark as Read don't work,too...

 

[-crimsonXz-]

Iam having this problem too. Sorry but could you possibly let me know how I disable the updates please? What do I go into to do it?

Thanks

Just open the Playstore
Shearch chrome and you'll see open or uninstall the updates.

 

[barca11]

Uninstall chrome updates with the playstore.
I don't know why but it works for me.

Thanks man, it works me too! But what the f..ck is the link between Chrome and Messages app? Very interesting...

 

[doministry]

Lol.
So I have a crazy problem.

Messaging app seems somehow corrupted
It freezes and asks to force close in most threads.
The message list is fine, the problem starts when I enter messages
However there is no clear pattern since some work...
Rebooting, clearing data doesn't work...
So it's related to Chrome?????

---------- Post added at 08:58 PM ---------- Previous post was at 08:30 PM ----------

Uninstall chrome updates with the playstore.
I don't know why but it works for me.

Edit:
That's true. Once turned off Chrome alltogether everything is back to working.
Chrome Beta doesn't interfer with Messaging...

But WHY?!

 

[Garryp2005]

Thank You

Uninstall chrome updates with the playstore.
I don't know why but it works for me.

Worked for me thank you very much, was about to launch my phone ..

 

[hoozy123]

Dunno - might be helpful for some - Clearing the Cache (Not Data) solves the problem for me.
I force-stopped it and cleared the cache.

 

[doministry]

Dunno - might be helpful for some - Clearing the Cache (Not Data) solves the problem for me.
I force-stopped it and cleared the cache.

Nope, nothing helps. Only disabling Chrome...

 

[Qba__]

Lol.

So it's related to Chrome?????

Edit:
That's true. Once turned off Chrome alltogether everything is back to working.
Chrome Beta doesn't interfer with Messaging...

But WHY?!

The reason is described by @twistedddx in XperiaXZ updates topic:

How will likely be webview implementation as that is set to chrome stable if installed.
A Chrome update could potentially break any app using webview.
You could roll back Chrome stable or install Chrome beta or nightly and set that under dev settings, if a Chrome update is the problem.

It makes sense because not only messaging app is broken by Chrome updates. Also "Quizwanie" - PL version of quizz app doesn't work if Chrome is updated to latest version

 

[doministry]

The reason is described by @twistedddx in XperiaXZ updates topic:


It makes sense because not only messaging app is broken by Chrome updates. Also "Quizwanie" - PL version of quizz app doesn't work if Chrome is updated to latest version

Okay! But just one day after the problem Webview has been updated... Maybe it fixed the problem?

---------- Post added at 09:21 AM ---------- Previous post was at 09:08 AM ----------

Edit:
No. Still the same.

 

[NYCblues]

My Messenger app just stopped working a few days ago (tried to reply and no keyboard appeared and then froze). I read somewhere to replace the Sony messaging app with Google Messages (on the app store). Inexplicably, it works.

 

[CottonBerries]

Thanks so much, I was having the exact same trouble on my brand new phone and your instructions fixed it instantly !