Xperia XZ1 keeps freezing and rebooting on "Android is starting.." screen. Can't acce
My friend's Xperia XZ1 is acting funky. It boots up, let's you enter password and during "Android is starting" loading screen it freezes up and reboots. Sometimes if you boot it up but won't unlock it it will freeze anyway and reboot.
I've Googled and tried different button combinations to enter he recovery mode but nothing works. I entered the safe mode but it's no different from the regular mode and it keeps freezing just as usual, so I guess it's not an app problem.
Fiddling with the buttons during startup sometimes gets me to a black screen with a wrench and screwdriver in a triangle icon but it disappears in a minute or so and the phone continues into regular boot.
Should mention that it's a japanese model for the japanese market which made me start to believe that there's no recovery mode at all. I heard that there's no recovery on the stock firmware on xperia phones, if that's the truth then wtf, Sony? It's an sim free unrooted device. I can't tell the real model number because there's nor box or any documents left
He wants to keep the files on the phone. Can we do a back up at this point?
What should I do?
My friend's Xperia XZ1 is acting funky. It boots up, let's you enter password and during "Android is starting" loading screen it freezes up and reboots. Sometimes if you boot it up but won't unlock it it will freeze anyway and reboot.
I've Googled and tried different button combinations to enter he recovery mode but nothing works. I entered the safe mode but it's no different from the regular mode and it keeps freezing just as usual, so I guess it's not an app problem.
Fiddling with the buttons during startup sometimes gets me to a black screen with a wrench and screwdriver in a triangle icon but it disappears in a minute or so and the phone continues into regular boot.
Should mention that it's a japanese model for the japanese market which made me start to believe that there's no recovery mode at all. I heard that there's no recovery on the stock firmware on xperia phones, if that's the truth then wtf, Sony? It's an sim free unrooted device. I can't tell the real model number because there's nor box or any documents left
He wants to keep the files on the phone. Can we do a back up at this point?
What should I do?
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