Xperia Z keeps rebooting on 'Sony'

kaykaa5

Member
Oct 12, 2011
11
0
0
Hi,

Recently my Sony Xperia Z device is showing some issues. One of them (to start with) is that the battery is dropping really hard from for example 40 percent to 13 percent. The strange thing is that it also goes up from (for example) 43 percent to 50 percent. These issues started when my phone got really warm from lying in the sun for a short period. It also doesn't charge properly when it is on the charger.

Now the real problem is that yesterday my phone got out of battery and it wont start up anymore. When I try to start up by holding the power button I don't get any response from it. When I put it on the charger it keeps restarting/rebooting on the 'Sony' logo. The device keeps doing this without doing anything else.

I've tried to flash the device with the Sony Update Service, without any luck.

I am really out of ideas and I'm hoping that you guys could help me.


Greetings,

Kay.
 

androidtweaker1

Senior Member
May 15, 2014
961
308
63
Hi,

Recently my Sony Xperia Z device is showing some issues. One of them (to start with) is that the battery is dropping really hard from for example 40 percent to 13 percent. The strange thing is that it also goes up from (for example) 43 percent to 50 percent. These issues started when my phone got really warm from lying in the sun for a short period. It also doesn't charge properly when it is on the charger.

Now the real problem is that yesterday my phone got out of battery and it wont start up anymore. When I try to start up by holding the power button I don't get any response from it. When I put it on the charger it keeps restarting/rebooting on the 'Sony' logo. The device keeps doing this without doing anything else.

I've tried to flash the device with the Sony Update Service, without any luck.

I am really out of ideas and I'm hoping that you guys could help me.


Greetings,

Kay.
Try flashing the firmware using flashtool
Whats the model of your phone?
 

androidtweaker1

Senior Member
May 15, 2014
961
308
63
It's a C6603.
.
You can download kitkat stock firmware for 6603 from here
Download flashtool to flash firmware from here

How to flash instructions are given below

Download and install the Flashtool
Go to the flashtool folder in c drive, keep the firmware ie the ftf file in the firmware folder of flashtool
Next go to where you installed flashtool folder in C drive and then to the drivers folder.
Run the Flashtool-drivers.exe file.
Xperia Z drivers, flashmode drivers and fastboot drivers.
Accept all the prompts and once finished load flashtool
Click the thunder button on top left
Now select flashmode
Select the firmware you want to flash
Turn off phone(Hold power and both the volume keys till you feel 3 vibrations)
When it tells you to connect hold down the volume button and connect usb to phone
Flashing will start
After flashing is complete boot the phone
 
Last edited:

kaykaa5

Member
Oct 12, 2011
11
0
0
.
You can download kitkat stock firmware for 6603 from here
Download flashtool to flash firmware from here

How to flash instructions are given below

Download and install the Flashtool
Go to the flashtool folder in c drive, keep the firmware ie the ftf file in the firmware folder of flashtool
Next go to where you installed flashtool folder in C drive and then to the drivers folder.
Run the Flashtool-drivers.exe file.
Xperia Z drivers, flashmode drivers and fastboot drivers.
Accept all the prompts and once finished load flashtool
Click the thunder button on top left
Now select flashmode
Select the firmware you want to flash
Turn off phone(Hold power and both the volume keys till you feel 3 vibrations)
When it tells you to connect hold down the volume button and connect usb to phone
Flashing will start
After flashing is complete boot the phone
When I unplug the phone it doesn't do anything while powering on. When I connect it on the charger it begins booting with 'Sony' again :(
 

androidfreak70

Senior Member
Feb 12, 2014
3,830
653
0
30
here!
When I unplug the phone it doesn't do anything while powering on. When I connect it on the charger it begins booting with 'Sony' again :(
Do the phone vibrate???? Do you get the led (shiny small dote on the right of sony logo!) light??
If the both are NO! so take your phone to service center to replace the battery!!!:rolleyes:
 

Tush21

New member
Mar 9, 2015
4
0
0
pune
M facing d same problem wt my c6602 ,i tried to connect it to pc companion but it seems it doesnt.. Wen i plug usb it only gives a red light once n den nothing... What should i do
 

Farahhh

Member
Sep 4, 2016
6
0
0
Hi,

Recently my Sony Xperia Z device is showing some issues. One of them (to start with) is that the battery is dropping really hard from for example 40 percent to 13 percent. The strange thing is that it also goes up from (for example) 43 percent to 50 percent. These issues started when my phone got really warm from lying in the sun for a short period. It also doesn't charge properly when it is on the charger.

Now the real problem is that yesterday my phone got out of battery and it wont start up anymore. When I try to start up by holding the power button I don't get any response from it. When I put it on the charger it keeps restarting/rebooting on the 'Sony' logo. The device keeps doing this without doing anything else.

I've tried to flash the device with the Sony Update Service, without any luck.

I am really out of ideas and I'm hoping that you guys could help me.


Greetings,

Kay.
Hi. I have the same issue. I left my Xperia Z in the sun for a while and well now it just keeps rebooting. Did you ever finda solution to this?
 

Dkwbsn

New member
Apr 9, 2018
4
0
0
Do the phone vibrate???? Do you get the led (shiny small dote on the right of sony logo!) light??
If the both are NO! so take your phone to service center to replace the battery!!!:rolleyes:
I have the same problem, my device get a red light at the top right corner, and it vibrates.
What should I do, if flashing the phone is not working?
 

androidfreak70

Senior Member
Feb 12, 2014
3,830
653
0
30
here!
I have the same problem, my device get a red light at the top right corner, and it vibrates.
What should I do, if flashing the phone is not working?
Maybe get your battery replaced, it's not expensive to do so and it improves the battery life as well since the used batteries get worse overtime.