Xperia Z3v bootloop issues plus other issues

[threetall]

Hi,
Today I encountered an issue with my xperia z3v. It was stuck in an infinite boot loop and kept shutting off and powering back on. I noticed that the phone would reboot when getting tapped so I think there is an issue with the battery connection. I took off the cover and checked the connections and they are all fine (the cover was already loose, must have been due to heat). The phone now when plugged in doesn't even show the charging sign and just keeps flashing the red light and vibrating signaling start up and I see the sony logo before it keeps looping. Based on this behavior I don't think the phone is interacting with the battery. When plugged into a pc it says "upgrading,do not disconnect device from pc. Software statusfficial." And it comes up as S1 Service in device manager. I really want to be able to get the data off this phone, but it is not detected to be in debugging mode. The phone is being detected as some kind of erickson and not a xperia z3v in the data transfer program I use. Is there any hope?

Thanks!

 

[threetall]

Hi,
Today I encountered an issue with my xperia z3v. It was stuck in an infinite boot loop and kept shutting off and powering back on. I noticed that the phone would reboot when getting tapped so I think there is an issue with the battery connection. I took off the cover and checked the connections and they are all fine (the cover was already loose, must have been due to heat). The phone now when plugged in doesn't even show the charging sign and just keeps flashing the red light and vibrating signaling start up and I see the sony logo before it keeps looping. Based on this behavior I don't think the phone is interacting with the battery. When plugged into a pc it says "upgrading,do not disconnect device from pc. Software status: official." And it comes up as S1 Service in device manager. I really want to be able to get the data off this phone, but it is not detected to be in debugging mode. The phone is being detected as some kind of erickson and not a xperia z3v in the data transfer program I use. Is there any hope?

Thanks!

All, I realized I posted this in the wrong thread. I apologize. I also found that there seems to be a loose connection or short somewhere. When I put a clamp on the phone in the right hand side of the phone near right below the center of the phone, the phone will boot up successfully. That gave me enough leeway to be able to connect the phone to my computer and back up my files. I am retiring the Z3V and upgrading to a galaxy S7 after this issue, and have had issues for a while with the Z3V with overheating and glitching out. I hope this information helps some one.