[Xpost from Q&A] Can't delete, flash, wipe atrix

[sjbayer3]

First off, the original thread is here: http://forum.xda-developers.com/showthread.php?t=1950232

It looks like some users are having an issue with the following results:

1. Unable to boot into Fastboot - HAS SINCE BEEN FIXED
2. Unable to wipe/flash from CWM
3. Unable to wipe /cache or /data

We aren't sure if this is a hardware issue or a software issue, but we are trying to figure it out.

I am running Epinter CM10 (from early september), and I hadn't flashed a new version of the rom since then. A couple days ago my phone started giving me a bunch of errors (application crashes) so I decided to update to the latest version and wipe. After wiping, and flashing, I rebooted and everything looked the same. All my applications were still on lancher and all my texts were there. So it clearly didnt work, when I went back into CWM I tried wiping specific partitions manually and found there were errors when trying to format /data and /cache. Trying to reboot into Fastboot it gets stuck at "starting fastboot protocol support", and never is detectable from command prompt.

My first question - Are there any ways to wipe the Atrix outside of CWM and Fastboot? Would flashing a SBF from RSD do anything? (I am already rooted which you probably knew from the fact im running epinter CM10)

Has anyone found themselves in this situation and found a fix?

Thanks for your help.

 

[tatperson]

Firstly, questions go to the Q&A section.

Secondly, I've faced this issue a few weeks ago where nothing happens when I wipe everything and flash a new ROM. But miraculously my restore worked and then everything went smooth after that. I came from Epinter's CM10 as well, I restored to Maxblur I think. Now on MROM, flashing still works.

If you have the time and are desperate to flash something, you can try to SBF back to your previous firmware. Only problem is, you might need to wipe you phone using... fastboot.

I'm not sure though, it might be a hardware issue.. Besides, my digitizer is failing and my wifi disables and locks itself every now and then...

Edit: Reading you post in that other thread, you mentioned that your phone went into "starting USB protocol". Do you have the correct drivers loaded on your computer? Have you tried reinstalling CWM or another recovery?



Sent from that Atrix.

 

[sjbayer3]

Thank you for your reply. The reason I moved it here was that some others had this issue with epinter and it straddled the lines of Dev and Q&A, and there wasn't much exposure on the Q&A forum and it seemed that others using epinter were having this issue.

1. I will try a restore and report back on if that worked (I tried restoring before which resulted in a failure when it gets to /data)
2. I will double check fastboot is properly installed.
3. I will also try flashing the CWM non-touch version

**Edit**
Update to item 1:
I tried restoring a backup on CWM and got the following log:

Checking MD5 sums...
Erasing boot before restore...
Restoring boot image...
Restoring system...
Restoring data...
Error while formatting /data!

 

[adriano22]

boot in fastboot your atrix. power on + vol down, then when show fastboot press vol up. then in windows cmd write this commands.
fastboot erase boot
fastboot erase system
fastboot erase cache
fastboot erase userdata
fastboot erase webtop
fastboot erase preinstall
fastboot reboot (reboot to recovery)
Flash ROM.
if doesnt work try with moto-fastboot program and moto-fastboot commands, mine atrix worked fine

 

[blttalas]

try installing another recovery i get this same error its work for me

 

[sjbayer3]

I got fastboot working, and this is the error I get when trying to wipe:

fastboot -w

erasing 'userdata'...
OKAY [ 1.021s]
formatting 'userdata' partition...
Erase successful, but not automatically formatting.
File system type not supported.
OKAY [ 0.017s]
erasing 'cache'...
OKAY [ 0.333s]
formatting 'cache' partition...
Erase successful, but not automatically formatting.
File system type not supported.
OKAY [ 0.018s]
finished. total time: 1.403s


***Update
Well, after wiping twice, I rebooted the phone... and all my icons are still there, my phone still has my text messages and calls and all the applications. So something is not working right.

 

[chronicfathead]

I got fastboot working, and this is the error I get when trying to wipe:

fastboot -w

erasing 'userdata'...
OKAY [ 1.021s]
formatting 'userdata' partition...
Erase successful, but not automatically formatting.
File system type not supported.
OKAY [ 0.017s]
erasing 'cache'...
OKAY [ 0.333s]
formatting 'cache' partition...
Erase successful, but not automatically formatting.
File system type not supported.
OKAY [ 0.018s]
finished. total time: 1.403s


***Update
Well, after wiping twice, I rebooted the phone... and all my icons are still there, my phone still has my text messages and calls and all the applications. So something is not working right.

I always thought we needed to use moto-fastboot, not just fastboot.

I also used romracers recovery and then Th3Bill's Full_Wipe flashable wipe tool to recover from a similar situation.

Good luck.

 

[sjbayer3]

Okay.

I found moto-fastboot, and using that STILL nothing gets wiped.

I tried flashing the non-touch recovery, and well it shows everything success... but when I open recovery its still the touch recovery.

It just seems like something is locking me out from doing any wipe or flash to my phone, I am just baffelled that nothing has worked so far.

 

[sjbayer3]

Trying to format from fastboot and I got this output, type ".FAILED ()" certainly doesn't sound good.

C:\Users\ofsstbay>fastboot format userdata
formatting 'userdata' partition...
Formatting is not supported for filesystem with type ''.
FAILED ()
finished. total time: 0.014s

C:\Users\ofsstbay>fastboot format cache
formatting 'cache' partition...
Formatting is not supported for filesystem with type ''.
FAILED ()
finished. total time: 0.012s

C:\Users\ofsstbay>fastboot format system
formatting 'system' partition...
Formatting is not supported for filesystem with type ''.
FAILED ()
finished. total time: 0.010s


In addition, when I flash recovery:

C:\Users\ofsstbay\Desktop>fastboot flash recovery recovery-clockwork-5.0.2.0-oly
mpus.img
sending 'recovery' (4824 KB)...
OKAY [ 0.280s]
writing 'recovery'...
OKAY [ 0.125s]
finished. total time: 0.415s

On the phone screen it says:

Flashing partition recovery
Flashing StorMgr partition: SOS

 

[kennethpenn]

Belongs in Q&A. I closed other one since this has more replies. There aren't any exceptions for organization on the forums. Please do not post questions in Development even if they "straddle the lines." Thanks!

 

[boonemeat]

Same issue here! I was on uriels awezome rom when it happened. I've tried fastboot, and even rsd lite wiping everything at once, individually to no avail.

 

[boonemeat]

Well I even tried going through the originaly root unlock and recovery flash and still didn't do anything. None of my backups work either still

 

[boonemeat]

any one figure this out yet??? I can't think of anything else to try myself.
is it possible that the internal sd is corrupted and possible the data partition as well?

 

[sjbayer3]

I was thinking the internal card was corrupt as well.

Is this something that can be removed and replaced or is it built into the board?

 

[boonemeat]

i looked that up. I saw a different phone where it is removable but not necessarily replaceable. I know there is a way to use the sd card as the internal but the directions are above me. I wish some devs were reading this thread. Doesn't seem like it's got enough interest from the people who could really help.

 

[boonemeat]

Be nice if we knew what caused this. I don't know what the three of us could have done to cause these problems. I have scoured google for answers and ways to repartition and tried so many things and I am giving up.

 

[upndwn4par]

Hi guys,
So, I'll start by saying I haven't seen this problem before. And, if I had to venture a guess, I'd say your hardware is borked (not being able to format is a big clue).

But, there are some things to discuss and try before you use your devices as paperweights.

First, no one has mentioned the OS and version of your PCs. You must have the correct version of fastboot running with the correct drivers.

Second, fastboot and moto-fastboot are nearly identical, so don't expect different results. The only noteworthy difference is that moto-fastboot can handle large images like system and webtop.

Third, I recommend avoiding touch recoveries. The best ones are still sketchy and it is very easy to do things accidentally. There is a reason that button CWM makes you scroll through 10 "no" before you get to "yes".
__________________

Please do the following:
1) Ensure that you are in fact running the correct version of fastboot with the correct drivers for your PC. Be 100% certain.
2) Enter fastboot mode and do "fastboot devices" (no quotes) and make sure your device is recognized.
3) If your device is properly recognized, try this:
a) "fastboot erase cache"
b) "fastboot erase userdata"
c) "fastboot erase boot"
d) "fastboot erase system"
e) "fastboot reboot"

After fastboot reboot does your device boot to OS, or stay on the boot logo? If your device stays on the boot logo, you wiped your OS (which is good).

Next install the most recent CWM button recovery.

If that works, flash a stable ROM. Nothing experimental - try a stock GB ROM (fruit cake, NottachTrix, etc.) or CM7 and see how things go.

There is some useful fastboot information available here.

 

[boonemeat]

I went through the steps as you asked...thank you for helping out by the way. I issued all the fastboot commands and said they were completed but it booted back up to the same rom that I had before I started. I downloaded and installed the drivers again based on your link on another thread.

edit: Oh yeah and I'm running windows 7.

 

[sjbayer3]

First, no one has mentioned the OS and version of your PCs. You must have the correct version of fastboot running with the correct drivers.

Second, fastboot and moto-fastboot are nearly identical, so don't expect different results. The only noteworthy difference is that moto-fastboot can handle large images like system and webtop.

There is some useful fastboot information available here.

Thank you for your response, that link lists drivers 5.1.0_64bit, but I have 5.4.0_64bit. Are you saying we should be running the older version?

Thanks for the help!

**Edit**

So I went through the steps with both the 5.1.0 and 5.4.0 drivers and neither actually wiped the cache/userdata/boot/system.

 

[upndwn4par]

I went through the steps as you asked...thank you for helping out by the way. I issued all the fastboot commands and said they were completed but it booted back up to the same rom that I had before I started. I downloaded and installed the drivers again based on your link on another thread.

edit: Oh yeah and I'm running windows 7.

Thank you for your response, that link lists drivers 5.1.0_64bit, but I have 5.4.0_64bit. Are you saying we should be running the older version?

Thanks for the help!

**Edit**

So I went through the steps with both the 5.1.0 and 5.4.0 drivers and neither actually wiped the cache/userdata/boot/system.

No. A newer version is fine, as long as you are using the correct drivers.
______________

What Recovery were you both using? I think one of you mentioned touch CWM.
______________

Have either of you tried Th3Bill's wiping tools? (I use them all the time)

Another way to install recovery would be via ROM Manager.