(XT2005-3) ADB drivers not working

[EnokiPPT]

I've been trying for 2 days now. USB debugging has been on through all of it.



The drivers from the Motorola website install and the plug-in sound is sounded when it is plugged in. When the phone is on the driver works, but not when it's in fastboot mode. When I go into the device management window, it shows that the Motorola driver is active, but the e6 itself isn't really mounted, it's not recognized by adb or Windows itself. When I uninstall the Motorola drivers from the device manager, a driver something along the lines of "Surfna S" appears with an exclamation mark next to it. So the driver is broken and also not the right kind because I have an e6, not an e6S. Am I even doing the right thing? How can i get the drivers working?

 

[sd_shadow]

I've been trying for 2 days now. USB debugging has been on through all of it.



The drivers from the Motorola website install and the plug-in sound is sounded when it is plugged in. When the phone is on the driver works, but not when it's in fastboot mode. When I go into the device management window, it shows that the Motorola driver is active, but the e6 itself isn't really mounted, it's not recognized by adb or Windows itself. When I uninstall the Motorola drivers from the device manager, a driver something along the lines of "Surfna S" appears with an exclamation mark next to it. So the driver is broken and also not the right kind because I have an e6, not an e6S. Am I even doing the right thing? How can i get the drivers working?

It's possible that you need to manually select the USB driver
See my drivers post in
Moto Drivers, Firmware, RSD Lite, and other Unbricking Tools

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[Teh_Chuz]

It's possible that you need to manually select the USB driver
See my drivers post in
Moto Drivers, Firmware, RSD Lite, and other Unbricking Tools

Sent from my ali using XDA Labs

Hey, I know this and old post but you seem very well informed on the topic I'd like you to answer one question, please.

I have almost the same problem as OP, I have a Moto e6s, I check the drivers and the PC detects when the phone is connected and disconnected but I can't pass the < waiting for device> command.

I used to have a device that requires me to hold up some button to engage the fastboot commands but I'm not sure if this could be the case on any Moto.

Thanks in advance.

 

[sd_shadow]

Hey, I know this and old post but you seem very well informed on the topic I'd like you to answer one question, please.

I have almost the same problem as OP, I have a Moto e6s, I check the drivers and the PC detects when the phone is connected and disconnected but I can't pass the < waiting for device> command.

I used to have a device that requires me to hold up some button to engage the fastboot commands but I'm not sure if this could be the case on any Moto.

Thanks in advance.

What does the phone screen say?
Window 10?
Window device manager says Motorola adb device?

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[Teh_Chuz]

What does the phone screen say?
Window 10?
Window device manager says Motorola adb device?

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The phone screen just shows some bar code the moment I connect the USB.
Yes is Windows 10
Devices manager recognize the device as Android Phone> Android ADB Interface
Also, I have another phone a Huawei and the fastboot commands work fine on that phone.

This is not my phone but it looks like this plus the bar code
https://imgur.com/a/vPHW5Dv

 

[sd_shadow]

The phone screen just shows some bar code the moment I connect the USB.
Yes is Windows 10
Devices manager recognize the device as Android Phone> Android ADB Interface
Also, I have another phone a Huawei and the fastboot commands work fine on that phone.

This is not my phone but it looks like this plus the bar code
https://imgur.com/a/vPHW5Dv

Motorola device in fastboot mode should look like this see attached.


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[sd_shadow]

I suspect that Motorola devices that show a barcode have a restricted fastboot mode by carrier request, but that's just a guess.

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[Teh_Chuz]

I suspect that Motorola devices that show a barcode have a restricted fastboot mode by carrier request, but that's just a guess.

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I don't think so, I bought it through Amazon so is not attached to any carrier. I used to have a Moto e5 from Verizon and the Huawei are both blocked but I can use <fastboot devices> on those, not this one. I found it very weird. Any other idea? :c

Look I found these videos, they show how to wipe a phone through the recovery mode, I just assume the recovery being different wasn't relevant.

https://www.youtube.com/watch?v=A0CrUvQVlJM&ab_channel=GSMPrime
https://www.youtube.com/watch?v=I7HUWCTSnrQ&ab_channel=GSMPrime

 

[sd_shadow]

I don't think so, I bought it through Amazon so is not attached to any carrier. I used to have a Moto e5 from Verizon and the Huawei are both blocked but I can use <fastboot devices> on those, not this one. I found it very weird. Any other idea? :c

There are carrier locked versions on Amazon and Amazon also has Amazon locked versions.

There are few different things that can be locked.
Sim locked means it's locked to certain sim cards and/or cell bands.

Motorola Software Channel can also be locked, the bootloader is usually locked if on certain software channels like Verizon, AT&T, Amazon...

Retail Channels are not usually locked like Retail, RetUS, RetAR, RetEU...

The Software Channel maybe listed in
Settings/about phone sometimes it's not.
The SKU/model # may help narrow it down but not always

Edit:
Usually when listed as unlocked, that refers to sim unlocked, and not the bootloader.

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[spikemcc]

Did you fixed your issue ? In my case, it work in usb debugging mode for files transfer, fastboot work but adb devices don't see the phone at all.

Xt2005-5 so I didn't found any working TWRP so I can't add Magisk, Gapps and so on ...