XT890 Stuck on Red Logo. Probably damaged partitions.

[Chamelleon]

Hi, yesterday I received XT890 from another user. Phone stuck on red Motorola logo, can enter fastboot and has locked bootloader.
Fastboot actions:

1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot

So first of all I tried to flash it by RSD with CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU but on 4/12 it can't reboot phone so I did it manually and it goes to 8/12 and phone shows E:failed to erase partition system.
I also tried to skip system by deleting it from xml but on every other step it can't do anything with partitions (data, cache, cdrom).

I tried fastboot to erase partitions manually but no luck with locked bootloader. So I tried to unlock it but it can't be done cause data can't be erased.
I even tried unbrick script for modified and it passed but no changes.

So what I tried:

1. Format Data/Cache - Can't enter Recovery
2. Flash RSD - Can't flash system partition
3. Unlock Bootloader - Can't format data partition
4. Unbrick - No changes after that
5. Fastboot flash CWM - only stock recovery can be flashed on locked bootloader
6. Fastboot erase data / system/ cache partitions - error

After that I'm assuming that emmc is damaged. If it's software damage it should be way to resurrect it.
Any help is welcome.
Sorry for my nasty English.

 

[Hazou]

Hi, yesterday I received XT890 from another user. Phone stuck on red Motorola logo, can enter fastboot and has locked bootloader.
Fastboot actions:

1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot

So first of all I tried to flash it by RSD with CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU but on 4/12 it can't reboot phone so I did it manually and it goes to 8/12 and phone shows E:failed to erase partition system.
I also tried to skip system by deleting it from xml but on every other step it can't do anything with partitions (data, cache, cdrom).

I tried fastboot to erase partitions manually but no luck with locked bootloader. So I tried to unlock it but it can't be done cause data can't be erased.
I even tried unbrick script for modified and it passed but no changes.

So what I tried:

1. Format Data/Cache - Can't enter Recovery
2. Flash RSD - Can't flash system partition
3. Unlock Bootloader - Can't format data partition
4. Unbrick - No changes after that
5. Fastboot flash CWM - only stock recovery can be flashed on locked bootloader
6. Fastboot erase data / system/ cache partitions - error

After that I'm assuming that emmc is damaged. If it's software damage it should be way to resurrect it.
Any help is welcome.
Sorry for my nasty English.

Ye, great chance that the emmc is damaged. But it still looks to me as if it is software damaged, not hardware, because of the successful flash of recovery. And it is on the same memory module.

Just as in the other post of this phone can u try this and give me the output of especially the flash of gpt.bin (partition table file). I never got an exact answer to it, for my liking, maybe i read over it.

If that doesn't flash (give me the output then i know for sure ), try flashing the boot.img and see what happens. I assume nothing will change from flashing the boot.img, but u gotta try something.

Next we can do is have a look at that intel flashing file, it looks promising. I never had to go to this part so i am out of general ideas (think outside the box maybe?). Maybe we can fiddle something from here. It looks to me like it can flash more than fastboot can, u just need the right files and some we can make, hopefully if i read the sources available to us right.

Hazou

 

[Chamelleon]

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash gpt gpt_s
igned
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'gpt' (32 KB)...
OKAY [ 0.358s]
writing 'gpt'...
(bootloader) Flashing primary GPT image...

(bootloader) Flashing backup GPT image...

OKAY [ 1.094s]
finished. total time: 1.460s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash motoboot
motoboot
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'motoboot' (23273 KB)...
OKAY [ 2.635s]
writing 'motoboot'...
(bootloader) flashing image dnx...

(bootloader) flashing image ifwi...

(bootloader) flashing image bos...

(bootloader) flashing image logo...

(bootloader) flashing image ulogo...

OKAY [ 2.338s]
finished. total time: 4.981s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash boot boot
_signed
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'boot' (11264 KB)...
OKAY [ 1.243s]
writing 'boot'...
OKAY [ 1.549s]
finished. total time: 2.799s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash recovery
recovery_signed
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'recovery' (11264 KB)...
OKAY [ 1.338s]
writing 'recovery'...
OKAY [ 1.563s]
finished. total time: 2.907s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash motobp mo
tobp
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'motobp' (17091 KB)...
OKAY [ 1.714s]
writing 'motobp'...
OKAY [ 76.674s]
finished. total time: 78.396s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash system sy
stem_signed
(bootloader) Variable not supported!
target max-download-size: 100MB
Multi-Flash is enabled!
sending 'system' (102400 KB)...
OKAY [ 9.377s]
writing 'system'...
OKAY [ 2.576s]
sending 'system' (102400 KB)...
(bootloader) BLKDISCARD ioctl /dev/block/mmcblk0 fail
OKAY [ 11.154s]
writing 'system'...
FAILED (remote failure)
finished. total time: 25.509s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot flash cdrom cdr
om_signed
(bootloader) Variable not supported!
target max-download-size: 100MB
sending 'cdrom' (53258 KB)...
OKAY [ 4.891s]
writing 'cdrom'...
FAILED (remote: Preflash validation failed)
finished. total time: 6.273s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot erase cache
erasing 'cache'...
(bootloader) BLKDISCARD ioctl /dev/block/mmcblk0 fail
(bootloader) Erase cache fail
FAILED (remote failure)
finished. total time: 1.897s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>mfastboot erase userdata
erasing 'userdata'...
(bootloader) BLKDISCARD ioctl /dev/block/mmcblk0 fail
(bootloader) Erase userdata fail
FAILED (remote failure)
finished. total time: 8.110s

T:\Motorola\Serwis\RAZR i (XT890)\Unbrick\mfastboot-v2>

 

[Chamelleon]

So it looks like only few partitions are broken but how to repair it without unlocking bootloader??

 

[Hazou]

Hmm, it does flash a part of the system if I read it correct. After the first one it gives errors to all partitions after it.

Can u reboot to recovery now, we finally flashed it right. Didn't work last time.

The things I wanted to do with the Intel thingy, are already done with flashing motoboot. So the things I had there are done.

Verstuurd van mijn GT-P5110

 

[Chamelleon]

Nope, still red logo on recovery. The same was flashed by RSD and same errors appeared as on fastboot. Only different is after flashing RSD I can turn normal powerup and phone restarts to red logo from AP Fastboot but after flashing fastboot commands an error appeared.

 

[Hazou]

Nope, still red logo on recovery. The same was flashed by RSD and same errors appeared as on fastboot. Only different is after flashing RSD I can turn normal powerup and phone restarts to red logo from AP Fastboot but after flashing fastboot commands an error appeared.

Yep, this happens because it has nothing to start.

There is just 1 more think I can think off, because all others are closed (locked) or don't work. Or if unlocked we still don't have access.

Does the command "fastboot oem format" does something?

Verstuurd van mijn GT-P5110

 

[Chamelleon]

Completely forgot about this command, I'll try it after work.

 

[Chamelleon]

FAILED (remote: Restricted OEM command)

 

[Hazou]

Then its over I think. We can't flash a custom recovery and fiddle around with it. Because maybe by not asking for system/data partition at start etc u can reformat the emmc with parted or other application.

Sorry, only Motorola can fix it. Or u need to replace the motherboard maybe? But that's something else.

Oh, try 1 more thing. Is it possible to load a custom boot image by the command "fastboot boot (image)"? Don't think so, but who knows. So u won't flash it.

Verstuurd van mijn XT890

 

[Chamelleon]

creating boot image...
creating boot image - 11536384 bytes
downloading 'boot.img'...
OKAY [ 1.412s]
booting...
(bootloader) Command restricted
FAILED (remote failure)
finished. total time: 1.614s

Bootloader blocks it??

 

[Hazou]

creating boot image...
creating boot image - 11536384 bytes
downloading 'boot.img'...
OKAY [ 1.412s]
booting...
(bootloader) Command restricted
FAILED (remote failure)
finished. total time: 1.614s

Bootloader blocks it??

Yup, the defy could do it if i remember correctly. Hoped that this one would either. I am out of ideas now, but will have one more look. Don't expect anything, because we already tried most if not all the things we can do.

Edit:

All other things i can think of need to have adb access, and that can only be done by having an unlocked bootloader or root access. Because with root access u can flash a recovery even when u have a locked bootloader most of the time. But we don't have access to the system as well as the partitions, so we are stuck.

That Intel thingy can only flash the bootloader and the bootloader wont repartition the emmc. But we can try anyway if u want. Its a little bit different then the unbrick methode, just a little.

Verstuurd van mijn XT890

 

[Chamelleon]

Today I flashed Samsung C3595 with partition table from S5610 and it's working well so "different" methods are not scary for me.

 

[grim84]

Hi, yesterday I received XT890 from another user. Phone stuck on red Motorola logo, can enter fastboot and has locked bootloader.
Fastboot actions:

1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot

So first of all I tried to flash it by RSD with CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU but on 4/12 it can't reboot phone so I did it manually and it goes to 8/12 and phone shows E:failed to erase partition system.
I also tried to skip system by deleting it from xml but on every other step it can't do anything with partitions (data, cache, cdrom).

I tried fastboot to erase partitions manually but no luck with locked bootloader. So I tried to unlock it but it can't be done cause data can't be erased.
I even tried unbrick script for modified and it passed but no changes.

So what I tried:

1. Format Data/Cache - Can't enter Recovery
2. Flash RSD - Can't flash system partition
3. Unlock Bootloader - Can't format data partition
4. Unbrick - No changes after that
5. Fastboot flash CWM - only stock recovery can be flashed on locked bootloader
6. Fastboot erase data / system/ cache partitions - error

After that I'm assuming that emmc is damaged. If it's software damage it should be way to resurrect it.
Any help is welcome.
Sorry for my nasty English.

Hi Chameleon.. i'm having a phone with similar issues (I created a post about it). I have tried steps one and two to no success. To unlock it do you do it via the official way (I ask because I don't know much, maybe there are other ways of doing it)

 

[Chamelleon]

Yup, only official way.

Wysłane z Motorola RAZR i

 

[Hazou]

here is the thing i talked about. Its just one more command with the unbrick method. But if u never try, u never know.

I assume u have all the files for the unbrick method still installed and on your PC. So u have the xFSTK driver and xfstk-dldr-solo.exe on your drive and working.

In the unbrick folder where the dnx and ifwi files are add the latest files from your latest firmware (dnx, ifwi and motoboot!).

Download the unbrick3.txt and rename to unbrick3.bat inside the folder with the original unbrick.bat
Now open a cmd shell inside the folder where the batch file is located. And then run unbrick3.bat.

After this try rsd lite again with the latest firmware u used.

Most likely it will not work... but ye, u gotta try.

I got this from an acer/asus device. It is the official unbrick methode from that device.

 

[hjahmetoglu]

hey guys, i ve got the same problem. the phone stucks on the red M logo. i'm not familiar "aka" noob with this things. I wonder if anyone can give me a help?

I tried to wipe data and participation. the phone completes this commands but again stucks on the red logo.

 

[Hazou]

hey guys, i ve got the same problem. the phone stucks on the red M logo. i'm not familiar "aka" noob with this things. I wonder if anyone can give me a help?

I tried to wipe data and participation. the phone completes this commands but again stucks on the red logo.

Luckily, u don't have the same problem. U only have to search for a rsd lite flash guide. Flash your latest firmware that is available for your phone and country/brand. And all will most likely be good.

 

[Chamelleon]

here is the thing i talked about. Its just one more command with the unbrick method. But if u never try, u never know.

I assume u have all the files for the unbrick method still installed and on your PC. So u have the xFSTK driver and xfstk-dldr-solo.exe on your drive and working.

In the unbrick folder where the dnx and ifwi files are add the latest files from your latest firmware (dnx, ifwi and motoboot!).

Download the unbrick3.txt and rename to unbrick3.bat inside the folder with the original unbrick.bat
Now open a cmd shell inside the folder where the batch file is located. And then run unbrick3.bat.

After this try rsd lite again with the latest firmware u used.

Most likely it will not work... but ye, u gotta try.

I got this from an acer/asus device. It is the official unbrick methode from that device.

Yesterday I tried it and unfortunately nothing changed, still can't erase or write to those partitions.

 

[jk247]

XT890 Stuck on Red Logo. Probably damaged partitions

I woke up this morning to find that my Motorola XT890 is not working. I followed all the procedures for hard rest got the same result as listed below.

1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot

Contacted Motorola customer service, followed all the procedures as prescribed by Motorola customer service still stuck at Red Logo. Motorola has requested that I send it in for repair. The phone is 11 months old and under warranty. The unfortunate thing is that this is the second time I am sending the phone to Motorola for repair.

Hi, yesterday I received XT890 from another user. Phone stuck on red Motorola logo, can enter fastboot and has locked bootloader.
Fastboot actions:

1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot

So first of all I tried to flash it by RSD with CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU but on 4/12 it can't reboot phone so I did it manually and it goes to 8/12 and phone shows E:failed to erase partition system.
I also tried to skip system by deleting it from xml but on every other step it can't do anything with partitions (data, cache, cdrom).

I tried fastboot to erase partitions manually but no luck with locked bootloader. So I tried to unlock it but it can't be done cause data can't be erased.
I even tried unbrick script for modified and it passed but no changes.

So what I tried:

1. Format Data/Cache - Can't enter Recovery
2. Flash RSD - Can't flash system partition
3. Unlock Bootloader - Can't format data partition
4. Unbrick - No changes after that
5. Fastboot flash CWM - only stock recovery can be flashed on locked bootloader
6. Fastboot erase data / system/ cache partitions - error

After that I'm assuming that emmc is damaged. If it's software damage it should be way to resurrect it.
Any help is welcome.
Sorry for my nasty English.