XZ2 Compact APNs Locked?

[jmdale1984]

I've been using my XZ2 Compact on Verizon since it was released. No issues. Switched to Total Wireless today, and my internet will not work. Voice and text works fine. Total Wireless operates on Verizon's network. This SIM card works fine when I put it into a Google Pixel.

My APN settings are locked (there is no "+" button). Automatically updating the APN settings adds a Verizon profile that is totally different than the one that automatically popped up on my Pixel. I can delete the existing APN profile, but I cannot add one. I've restarted the phone many times, both while connected to WiFi and not. I get internet back immediately if I reboot with the Verizon SIM.

I've searched around the interwebs, and I cannot find anything. Any help would be appreciated.

 

[ehBrY]

I've been using my XZ2 Compact on Verizon since it was released. No issues. Switched to Total Wireless today, and my internet will not work. Voice and text works fine. Total Wireless operates on Verizon's network. This SIM card works fine when I put it into a Google Pixel.

My APN settings are locked (there is no "+" button). Automatically updating the APN settings adds a Verizon profile that is totally different than the one that automatically popped up on my Pixel. I can delete the existing APN profile, but I cannot add one. I've restarted the phone many times, both while connected to WiFi and not. I get internet back immediately if I reboot with the Verizon SIM.

I've searched around the interwebs, and I cannot find anything. Any help would be appreciated.

I use another mvno and the part that's most important is 'apn name' when using an mvno mine has to be set to say reseller... Have you tried pressing download internet settings? That usually fixes the problem and bring back the plus or allow you to manually change the apn setting after it downloads it. Take it you aren't using the dual sim as sometimes switching the Sims around brings back the apn menu.

 

[jmdale1984]

Thanks for the insight. I have tried downloading settings several times, it just bring back the "VZWINTERNET" APN.

It is a single SIM US model.

I have not tried renaming the APN. That is the one thing I can edit on it.

 

[ehBrY]

Thanks for the insight. I have tried downloading settings several times, it just bring back the "VZWINTERNET" APN.

It is a single SIM US model.

I have not tried renaming the APN. That is the one thing I can edit on it.

Does total wireless publish the apn settings? Sometimes ios/android uses slightly different settings. Just look at what apn name should be, and try to match it up..

 

[jmdale1984]

I use another mvno and the part that's most important is 'apn name' when using an mvno mine has to be set to say reseller... Have you tried pressing download internet settings? That usually fixes the problem and bring back the plus or allow you to manually change the apn setting after it downloads it. Take it you aren't using the dual sim as sometimes switching the Sims around brings back the apn menu.

I'll try that as soon as I get home, thanks!

 

[jmdale1984]

I can't believe it! Changing APN Name to "TRACFONE.VZWENTP" is all that was needed. Thanks a bunch!

 

[ehBrY]

I can't believe it! Changing APN Name to "TRACFONE.VZWENTP" is all that was needed. Thanks a bunch!

Glad you are up and running! Anytime.