Just bought this watch a couple weeks ago on ebay. Went to try to update today and got the error "Your current software version isn't supported. Visit a service center." Anyone seen this before on a GW5, and/or know what to do to be able to update the software on it? I've reached out to the eBay seller and haven't gotten a reply back yet.
Question Your current software version isn't supported. Visit a service center.. sm-r915u
- Thread starter R4T5UN280
- Start date
Can you give more infos?
A
Firmware Version?
Easiest way:
Post result...
B
You know your active CSC?
Visible for instance on Software... Developer Mode trick...
I mean this tap tap thing on Software info to enable Developer Mode for ADB etc...
Best Regards
A
Firmware Version?
Easiest way:
Code:
*#1234#Post result...
B
You know your active CSC?
Visible for instance on Software... Developer Mode trick...
I mean this tap tap thing on Software info to enable Developer Mode for ADB etc...
Best Regards
Ok I did the *#1234# and this is what I got
AP: R915USQU1AVK6
CP: R915USQU0AVD5
CSC: R915UOYM1AVK6
I do have developer mode enabled. Is this the active CSC you need?
Pic to verify I'm in the correct place
Attachments
As example how FOTA aka over the air "work"...
It is simple database request by CORRECT text strings...
As example XAA as (active) CSC...
CP: R915USQU0AVD5
If really D instead K... then your modem.bin is not correct... older as the othe Firmware Files.
At this point I can NOT help you... I have no Firmware for this Model... to flash with netOdin.
IMHO cheapest way... go to any Samsung Service... or ask Samsung.
It is not the fastest way... but...
Best Regards
It is simple database request by CORRECT text strings...
As example XAA as (active) CSC...
CP: R915USQU0AVD5
If really D instead K... then your modem.bin is not correct... older as the othe Firmware Files.
At this point I can NOT help you... I have no Firmware for this Model... to flash with netOdin.
IMHO cheapest way... go to any Samsung Service... or ask Samsung.
It is not the fastest way... but...
Best Regards
Samsung was actually my first thought. I got onto chat with them and was pretty much shot down completely
Attachments
Here's a pic of my back cover. The green area is where the metal contacts are at. I put a wax plug into the hole so no water could get into there. As you can see though, there are no markings at all in the back
Attachments
Yeah Samsung told me to take a hike basically. They won't do anything for my issue since the watch is second hand even though they can't prove it.
Not sure if these would be of any help?
samsungcombinationfile.com
I've never flashed a Galaxy watch before but done it a lot with various phones, so am just starting to look into this.
I also have an SM-R915U XAA and would ideally like to change the CSC to BTU for the UK or even flash it to 915F BTU if that were possible.
Samsung SM-R915F Combination File ROM (Flash File)
Download Samsung SM-R915F Combination File (original flash file, rom) without any password for Free. We also provide the combination file for all Samsung devices.
samsungcombinationfile.com
I've never flashed a Galaxy watch before but done it a lot with various phones, so am just starting to look into this.
I also have an SM-R915U XAA and would ideally like to change the CSC to BTU for the UK or even flash it to 915F BTU if that were possible.
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Samsung was actually my first thought. I got onto chat with them and was pretty much shot down completely2
Here's a pic of my back cover. The green area is where the metal contacts are at. I put a wax plug into the hole so no water could get into there. As you can see though, there are no markings at all in the back1
Ok I did the *#1234# and this is what I got
AP: R915USQU1AVK6
CP: R915USQU0AVD5
CSC: R915UOYM1AVK6
I do have developer mode enabled. Is this the active CSC you need?
Pic to verify I'm in the correct place1As example how FOTA aka over the air "work"...
It is simple database request by CORRECT text strings...
As example XAA as (active) CSC...
CP: R915USQU0AVD5
If really D instead K... then your modem.bin is not correct... older as the othe Firmware Files.
At this point I can NOT help you... I have no Firmware for this Model... to flash with netOdin.
IMHO cheapest way... go to any Samsung Service... or ask Samsung.
It is not the fastest way... but...
Best Regards1
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