Your device does not support software upgrading via Kies

[saldawop]

Brand new Note 2 .Not rooted. When I connect to Kies I get the above message.

Wont be such a problem I guess as I will just download from Sammobile and flash with Odin. Just curious as to why I get that message.
The phone is a EU Spec model (French) and I am in UK. That would have no bearing on it would it?

 

[NikolaMBC01]

Brand new Note 2 .Not rooted. When I connect to Kies I get the above message.

Try reinstalling kies, i had same with SGS3, just reinstalled kies and after that worked without any problems.

 

[moom999]

The same here even after clean installation of the new kies

 

[saldawop]

Only updated Kies this morning as I wanted to flash latest official update on my S3 in preparation for selling it. Like I said it probably won't be a problem as it willmore than likely be rooted before an update is released. I just like things to work as they should.

Sent from my GT-N8010 using xda app-developers app

 

[Lennyuk]

Kies will work when there are roms on kies, at the moment the samsung kies servers have no N7100 roms at all.

 

[afilopou]

Kies will work when there are roms on kies, at the moment the samsung kies servers have no N7100 roms at all.

Thank you for confirming my initial thought.Makes sense

 

[CreepyDroid]

Sent from my GT-N7100 using xda app-developers app

---------- Post added at 03:08 PM ---------- Previous post was at 03:07 PM ----------

Kies will work when there are roms on kies, at the moment the samsung kies servers have no N7100 roms at all.

+1
And that's why samfirmware doesn't have anything for the note 2

Sent from my GT-N7100 using xda app-developers app

 

[mancuk29]

Ah thanks never thought of that !

Sent from my GT-N7100 using xda premium

 

[samuelchua]

Mine has the same problem and i know there is a new fw out..currently running N7105XXALIJ

 

[joshua]

Mine has the same problem and i know there is a new fw out..currently running N7105XXALIJ

Mine current also same as u leh..think for singapore this is the latest ba

Sent from my GT-N7105 using Tapatalk 2

 

[samuelchua]

Mine current also same as u leh..think for singapore this is the latest ba

Sent from my GT-N7105 using Tapatalk 2

oh i thought there is a new FW for telco set?

 

[bernard134]

Mine has the same problem and i know there is a new fw out..currently running N7105XXALIJ

Yes correct! The latest firmware for Singapore Note II LTE N7105 is XXALJ3.

Sent from my GT-N7105 using Tapatalk 2

 

[samuelchua]

Yes correct! The latest firmware for Singapore Note II LTE N7105 is XXALJ3.

Sent from my GT-N7105 using Tapatalk 2

Thanks, so i need to re-install KIES or re-initialise my phone in download mode or when the FW is ready to be downloaded from KIES, it will change the status? Right now it is showing not supported for upgrade via kies...hmm but irrc my previous S3 (telco set) will show " your phone is running the latest firmware" in KIES rather than showing not supported (when there is no new FW).

 

[dibyajyoti]

A day back I had done a nandroid backup of my phone using CWM and flashed a custom rom, the the very same day i restored the nandroid backup because i didn't like the custom rom, now there is JB update available for my region ad whenever i connect my phone to kies it says "Your device does not support software upgrading via Kies" ... I tried reinstalling kies but it didn't help. Help!

 

[bonoventura]

I have the same problem. Installed ICS from odin and its over, kies wont recognise it anymore. I have tab 7.7 P6800 and its for a birthday gift so rofl. It would be great if someone have any sugestions. Thanks to all.

Sent from my GT-N8000 using XDA Premium HD app