Your device is corrupt It can't be trusted and will not boot please help

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sony1xps

New member
Aug 17, 2020
2
0
Your device is corrupt It can't be trusted and will not boot please help
Sony Xperia 1 mark 2
 

iArvee

Senior Member
Apr 23, 2014
799
277
Manila
Do a software repair using Xperia Companion on a computer. Alternatively, you can do a full wipe using Flashtool or newflasher.
 

oo-long

New member
Aug 21, 2020
3
1
we need some more information to help you.
What did you do to cause this error?

Different from the OP, but I'm facing the same issue.... Trying to flash the XQ-AT51 firmware on XQ-AT52. Tried to use flashtool on one computer got a "bundle does not match connected device error". Tried a different computer using newflasher. First I followed some instructions involving removing the .ta files, flashed. That's when I first got the boot loop and corrupt screen. Then I downloaded the firmware again and left everything in the folder except "persist_X-FLASH-ALL-2389.sin" and got the same result.

Tried a different cable. Xperia Companion just says the device is locked. So does Emma. Just stuck. ?
 
Last edited:

UwUzzzz

New member
Aug 22, 2020
1
0
Why don't you download XQ-AT52 Firmware instead of XQ-AT51 ,
and flash it using newflasher ?
Here is the guide for newflasher just to double check. w w w.xperiablog.net/2018/01/28/newflasher-guide-to-install-new-firmware-for-xperia-xz-premium-xz1-and-more/
 

oo-long

New member
Aug 21, 2020
3
1
Because I'm trying to install the US version....

---------- Post added at 04:13 AM ---------- Previous post was at 03:47 AM ----------

Tried to reflash AT52.... Same thing.... I appear to be screwed.


Okay I was able to repair it using the Xperia Companion....

I didn't realized that I needed to start the repair before the phone was plugged in. ?

---------- Post added at 11:29 PM ---------- Previous post was at 10:44 PM ----------

And in case anyone else is in the same situation. I re-flash the device with the AT51 firmware and everything worked fine. I'm now using the US firmware on the international AT52 version of the device.

After the repair through Xperia Companion. I just re-ran the same thing as last time (with all the .ta files without the persist file) after setting up the device and turning on USB debugging again. However this time I didn't get a prompt halfway through about flashing the persist partition.

Now everything works on the US firmware. Not sure why. This is literally my fist Android device so I know very little about all this. Just glad to have a working phone again. ?
 
Last edited:

blegs

Senior Member
anyone can help me
 

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lilkidz

Member
Sep 5, 2009
24
4
I'm also getting that error message as shown above in post # 11 when trying to repair via the Xperia Companion. Any help would be great!
 

Cypher_01

Senior Member
Nov 18, 2012
259
164
I had the same problem with my Xperia 5 ii after I re-locked the bootloader using fastboot (fastboot oem lock).

I could fix the problem with Xperia Companion. Here is what I did [maybe labels are not exactly correct, my interface is in german]:

Pre-requisites:
  • I did not use the original Sony USB cable, but a third party cable from Anker, also worked
  • Disconnect device from computer

Steps to fix:
  • Install and start Xperia Companion
  • Click "software repair"
  • On the bottom click "My device is not detected or is a Smartwatch 3"
  • Choose your device, click "Xperia smartphone or tablet"
  • Follow steps on the screen:
    • Disconnect and power off device (should already be)
    • Press and hold volume down
    • Connect device via USB cable, still hold volume down, the notification LED will turn green
    • Repair starts
    • Wait about 10 to 20 minutes until repair is finished
    • Screen will stay black and notification LED will stay green during the whole procedure

After these steps, Xperia Companion showed a success message and my device turned off. I disconnected the cable and started it (press and hold power button for about 1 second). The device first only turned on the notification LED in green, screen stayed black. After about 5 to 10 seconds, the device turned off again. I started it again (press and hold power button for about 1 second) until it vibrates, and it started normally. :)

Of course the device was reset and all data was wiped. For me this was no problem, as I anyway resetted it before.

Hope that helps (y)
 
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code4power

Member
Feb 2, 2010
44
2
Sony Xperia 1 II
Whe using xperia 1 i have this problem.this happen because flash using bad cable
A few hours ago I suffered this, the problem with cable! I tormented 10 hours to look for other solutions to put the "ROM", being the official version (emma flasher) does not work! But it didn't work because of the cable (it was a "Baseus" cable, it was ok, but I think it was too long, 3 meters: D :).
 

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  • 2
    anyone can help me
    1
    Whe using xperia 1 i have this problem.this happen because flash using bad cable
    1
    Why don't you download XQ-AT52 Firmware instead of XQ-AT51

    Because I'm trying to install the US version....

    ---------- Post added at 04:13 AM ---------- Previous post was at 03:47 AM ----------

    Tried to reflash AT52.... Same thing.... I appear to be screwed.
    1
    i have the same problem...
    1
    I had the same problem with my Xperia 5 ii after I re-locked the bootloader using fastboot (fastboot oem lock).

    I could fix the problem with Xperia Companion. Here is what I did [maybe labels are not exactly correct, my interface is in german]:

    Pre-requisites:
    • I did not use the original Sony USB cable, but a third party cable from Anker, also worked
    • Disconnect device from computer

    Steps to fix:
    • Install and start Xperia Companion
    • Click "software repair"
    • On the bottom click "My device is not detected or is a Smartwatch 3"
    • Choose your device, click "Xperia smartphone or tablet"
    • Follow steps on the screen:
      • Disconnect and power off device (should already be)
      • Press and hold volume down
      • Connect device via USB cable, still hold volume down, the notification LED will turn green
      • Repair starts
      • Wait about 10 to 20 minutes until repair is finished
      • Screen will stay black and notification LED will stay green during the whole procedure

    After these steps, Xperia Companion showed a success message and my device turned off. I disconnected the cable and started it (press and hold power button for about 1 second). The device first only turned on the notification LED in green, screen stayed black. After about 5 to 10 seconds, the device turned off again. I started it again (press and hold power button for about 1 second) until it vibrates, and it started normally. :)

    Of course the device was reset and all data was wiped. For me this was no problem, as I anyway resetted it before.

    Hope that helps (y)