Question Your device is not compatible for 5 G

[chackopg]

I bought OnePlus 10 pro NE2213 Global and using in India and My sim Idea ported to jio long time before. More over My Area Jio 5G available too. In there apps about my details,it shows your mobile is not compatible with 5G. Their 5G band width shows N28, N78 and N258. I approached OnePlus help desk and they said approach Jio, and I approached Jio, they said vice versa. What a paradox it is.

 

[chackopg]

Hello,

You seem to be facing a conflicting situation

Jio 5G welcome offer available only for those, who bought device from India. May be, that's why I'm not getting 5G. Now it's only welcome offer. Let me wait for some time.